OngoingAI

AfterShip Product Reviews usage & market intelligence

Shopify rating

4.9 ★

785 reviews

What merchants actually report
4.89average· 752 reviews analyzed· 736 with written feedback
95% 5★2% ≤3★

45% of attributable reviewers are United States merchants. 5% had used the app for a year or more when they reviewed.

The developer replies to 6% of reviews overall and 94% of critical ones.

Rating · last 90d

—

Recent direction

Replies to reviews

6%

Developer response rate

Replies to critical

94%

On 3★ and below

Long-term reviewers

5%

Using 1yr+ at review

Top merchant markets

United States 45%United Kingdom 9%Australia 6%Canada 6%China 4%

Tenure when reviewed

under a day 52%days 22%months 20%a year or more 5%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
FREEFree
  • • 50 automatic review requests per month
  • • Display customer reviews
  • • Display star ratings
  • • Import reviews in 1 click
  • • Reviews management
ESSENTIALS$11/month

or $108/year and save 18%

  • • Automatic review request emails
  • • Display customer reviews and ratings
  • • Review analytics
  • • Collect reviews in your store
  • • Reply to reviews
PRO$119/month

or $1,188/year and save 17%

  • • Net Promoter Score emails
  • • Referral program
  • • Advanced email triggers
  • • Google integrations
  • • Klaviyo integration
What does AfterShip Product Reviews do?

Display genuine product reviews with photos and videos with AfterShip Reviews. Get high-impact, authentic product reviews and ratings for your online store.

  • Automated review request emails to optimize review generation and collect NPS
  • Reviews display on Google, social media, and website to build brand credibility
  • Automated email flows based on review ratings and NPS to engage customers
  • Review referrals with incentives on social media to enhance your brand’s reach
  • One portal to edit, reply, feature reviews, and efficiently check performance

Features

Product reviewsMedia galleriesReview highlightsReview summariesSocial media UGCReview migrationReview syndicationDesign elements - Other
Review history
Daily review count on the Shopify App Store
785+38 · 29d~1.3/day· Rating steady at 4.9★
Aug 17Sep 14

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Design elements - Other#34
  • Product reviews#83▲4

Tracked daily · last 30 days · as of 2026-09-15

Catalog position
Within Product reviews on the App Store
Rank by reviews
#13 of 412
Review percentile
97th
Rating percentile
78th
On the App Store
5.8 yrs
Works with
Integrations listed for AfterShip Product Reviews
CheckoutCustomer accountsAfterShipAliExpressDebutifyGoogle Shopping&Google searchGrowaveKlaviyo
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Frequently asked questions

Display genuine product reviews with photos and videos with AfterShip Reviews. Get high-impact, authentic product reviews and ratings for your online store. It's a product reviews tool for ecommerce stores.