OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Shopify rating
4.6 ★
106 reviews
What merchants actually report
4.70average· 102 reviews analyzed· 96 with written feedback
87% 5★7% ≤3★

21% of attributable reviewers are France merchants. 4% had used the app for a year or more when they reviewed.

The developer replies to 5% of reviews overall and 71% of critical ones.

Rating · last 90d
—
Recent direction
Replies to reviews
5%
Developer response rate
Replies to critical
71%
On 3★ and below
Long-term reviewers
4%
Using 1yr+ at review
Top merchant markets
France 21%United States 19%India 8%Netherlands 7%Canada 5%
Tenure when reviewed
under a day 48%days 26%months 23%a year or more 4%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
Starter
Free
  • • Show 6 reviews per product
  • • 50 monthly review request emails
  • • All widgets
  • • Photo Reviews
  • • Review importer
Growth
$9/month
7-day free trial
  • • Unlimited reviews per product
  • • 300 monthly review request emails
  • • All Starter features
  • • Video review
  • • Product grouping
Advanced
$29/month
7-day free trial
  • • 1500 monthly review request emails
  • • All Growth features
  • • Auto translate reviews
  • • Remove Audien branding
Unlimited
$99/month
7-day free trial
  • • Unlimited review request emails
  • • All Growth features
  • • Auto translate reviews
  • • Remove Audien branding
What does Audien do?

Show off what customers are saying. Help you collect, import and display reviews. Build trust fast.

  • Easily collect and manage unlimited reviews, including photos and videos
  • Import 500 AliExpress reviews at once and keep collecting new reviews effortless
  • Attractive review widgets on any page and device to build trust and drive sales
  • Offer discounts to encourage product reviews and drive repeat purchases
  • Multilingual review widgets fit any theme and market to boost trust and sales

Features

Product reviewsTestimonialsPhoto reviewsVideo reviewsStar ratingsBadgesCarouselsMedia galleriesGrid layoutAll reviews pageTop reviewsReview highlightsProduct groupingFilteringRich snippetsEmail requestsSocial media UGCPop-upsPromotionsImport and exportAutomationsSocial proofUGCPhotosVideosReviewsProduct viewsLiked productsShoppable feedsConversion tracking
Review history
Daily review count on the Shopify App Store
106+11 · 30d~0.4/day· Rating steady at 4.6★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Product reviews
    #82▼14
  • Social proof
    #101▼10

Tracked daily · last 30 days · as of 2026-09-25

Catalog position
Within Product reviews on the App Store
Rank by reviews
#46 of 422
Review percentile
89th
Rating percentile
63th
On the App Store
3.1 yrs
Works with
Integrations listed for Audien ‑ Ali & Product Reviews
Shopify FlowShopify AdminAir: Product Reviews app & UGJudge.me Product ReviewsLAI Product Reviews Ali ReviewLoox ‑ Product Reviews AppProduct ReviewsYotpo Product Reviews & UGC

Frequently asked questions

Show off what customers are saying. Help you collect, import and display reviews. Build trust fast. It's a product reviews tool for ecommerce stores.