Audien ‑ Ali & Product Reviews

Shopify product reviews app by Audien.ai·Product reviews app help you collect reviews, import reviews and display reviews. Build trust fast.

Snapshot

4.60(98 reviews)#51of 385 inProduct reviews

Ongoing.AI tracks Audien ‑ Ali & Product Reviews daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

Rating

4.60

98 reviews

Pricing

From $9/mo

freemium

Built for Shopify

No

Years live

2

launched Aug 31, 2023

Last updated

Jul 1, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

-1

28-day Δ

-3

Rating change

7-day Δ

+0.00

28-day Δ

+0.00

10110010099985.003.752.501.250.00May 28Jun 5Jun 13Jun 21Jun 30Total reviewsRating (0–5)
Audien ‑ Ali & Product Reviews lost 3 reviews over the last 28 days.

Keyword rank over time

Where Audien ‑ Ali & Product Reviews shows up in App Store search.

Daily position on the Shopify App Store search-results page for every tracked term Audien ‑ Ali & Product Reviews ranks on. Lower is better — the Y axis is inverted so strong ranks sit at the top. Best so far: #76 on "reviews".

#75#78#81#84#87May 29Jun 1Jun 4Jun 7Jun 11reviews
1 term, 11 daily observations. Tracked daily from Ongoing.AI's App Store search snapshots — gaps are days the app fell off the captured pages entirely.
  • reviews

    #86

    best #76

    −10 positions

Catalog position

Where Audien ‑ Ali & Product Reviews sits in the App Store.

Rank and percentile inside the Product reviews category — the competitive shape of the niche around this app.

Rank in Product reviews

#51

of 385 active apps

Review count percentile

87th

vs category siblings

Rating percentile

57th

vs category siblings

Years on App Store

2

since 2023

Listing change cadence

What Audien ‑ Ali & Product Reviews has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+21shopify_lastmod: 2026-06-10 → 2026-06-11shopify_lastmod: 2026-06-11 → 2026-06-12shopify_lastmod: 2026-06-12 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-15shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-20shopify_lastmod: 2026-06-20 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-23shopify_lastmod: 2026-06-23 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-27shopify_lastmod: 2026-06-27 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30shopify_lastmod: 2026-06-30 → 2026-07-01Jun 11, 26Jun 21, 26Jul 2, 26

Shopify Lastmod · Jul 2

2026-06-30 → 2026-07-01

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-28 → 2026-06-29

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.60(98 reviews)
  • 94%positive142
  • 1%neutral1
  • 5%negative8

Popular mentions

  • customer support
  • bug
  • seo issues
  • structured data

Top themes

  1. customer support1
  2. bug1
  3. seo issues1
  4. structured data1

What merchants praise

I've been using the Audien ‑ Ali & Product Reviews app, and it has truly transformed my store. The seamless integration with AliExpress makes importing authentic customer reviews effortless, helping to build trust with potential buyers. I also love the customization options, which allow me to perfectly align the review section with my brand’s aesthetic. Plus, the intuitive user interface makes setup quick and hassle-free. If you're looking to enhance your store's credibility with genuine customer feedback, this app is a must-have! Highly recommend!
Hydrolife · 5

What merchants complain about

Plus de 3 jours que l'applications ne fonctionne plus sur mon site. J'ai laissé plusieurs messages dans le chat j'attends toujours une réponse. Je suis vraiment très déçu.
UnBrunBarbu · 1 · 2025-06-12

Plans

Audien ‑ Ali & Product Reviews pricing tiers.

Starter

Free

  • Show 6 reviews per product
  • 50 monthly review request emails
  • All widgets
  • Photo Reviews
  • Review importer
  • Product grouping
  • SEO

Growth

$9/month

  • Unlimited reviews per product
  • 300 monthly review request emails
  • All Starter features
  • Video review
  • Product grouping

Advanced

$29/month

  • 1500 monthly review request emails
  • All Growth features
  • Auto translate reviews
  • Remove Audien branding

Unlimited

$99/month

  • Unlimited review request emails
  • All Growth features
  • Auto translate reviews
  • Remove Audien branding

Capabilities

What Audien can do.

The 28 capabilities Audien lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Product reviews

Display options

14
  • Testimonials
  • Photo reviews
  • Video reviews
  • Star ratings
  • Badges
  • Carousels
  • Media galleries
  • Grid layout
  • All reviews page
  • Top reviews
  • Review highlights
  • Product grouping
  • Filtering
  • Rich snippets

Ways to collect reviews

6
  • Email requests
  • Social media UGC
  • Pop-ups
  • Promotions
  • Import and export
  • Automations

Social proof

Content types

4
  • UGC
  • Photos
  • Videos
  • Reviews

Display options

3
  • Product views
  • Liked products
  • Shoppable feeds

Analytics

1
  • Conversion tracking

FAQ

Audien — frequently asked questions.

What is Audien on Shopify?
Audien, officially listed on the Shopify App Store as Audien ‑ Ali & Product Reviews, is a Shopify app in the Product reviews category. Boost your online sales with Audien, the fully customizable product review app. Collect unlimited photo and video reviews effortlessly through automated emails. Showcase eye-catching widgets and user-generated content without impacting your store’s speed. Drive traffic by displaying ratings on Google, and keep shoppers engaged with coupon incentives. Audien is a powerful alternative to apps like Loox, Judge.me, and Ali Reviews, backed by 24/7 customer support. It averages 4.60 out of 5 across 98 merchant reviews on the Shopify App Store.
How much does Audien cost?
Audien offers a free plan and 3 paid plans starting at $9/month and going up to $99/month. The free plan includes Show 6 reviews per product, 50 monthly review request emails, All widgets, and Photo Reviews. The paid plans unlock advanced features beyond what's available on the free tier.
Is Audien free?
Yes — Audien offers a free plan alongside paid options. The free plan includes Show 6 reviews per product, 50 monthly review request emails, and All widgets. Paid plans start at $9/month for advanced features.
When was Audien launched?
Audien launched on August 31, 2023 — over 2 years on the Shopify App Store. In that time it has gathered 98 merchant reviews.
Is Audien Built for Shopify?
Audien does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best Audien alternatives?
Merchants commonly compare Audien with Judge.me, Loox, Yotpo, and Stamped Reviews & Loyalty. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.
What complaints come up about Audien?
5% of analyzed merchant reviews are negative. The pain points most often raised in critical reviews are customer support, bug, and seo issues — see the review fingerprint above for the per-merchant detail.

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running Audien ‑ Ali & Product Reviews.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Prefer the source? View Audien ‑ Ali & Product Reviews on the Shopify App Store ↗