OngoingAI

Audien usage & market intelligence

Shopify rating

4.6 ★

105 reviews

What merchants actually report
4.70average· 102 reviews analyzed· 96 with written feedback
87% 5★7% ≤3★

21% of attributable reviewers are France merchants. 4% had used the app for a year or more when they reviewed.

The developer replies to 5% of reviews overall and 71% of critical ones.

Rating · last 90d

Recent direction

Replies to reviews

5%

Developer response rate

Replies to critical

71%

On 3★ and below

Long-term reviewers

4%

Using 1yr+ at review

Top merchant markets

France 21%United States 19%India 8%Netherlands 7%Canada 5%

Tenure when reviewed

under a day 48%days 26%months 23%a year or more 4%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
StarterFree
  • Show 6 reviews per product
  • 50 monthly review request emails
  • All widgets
  • Photo Reviews
  • Review importer
Growth$9/month

7-day free trial

  • Unlimited reviews per product
  • 300 monthly review request emails
  • All Starter features
  • Video review
  • Product grouping
Advanced$29/month

7-day free trial

  • 1500 monthly review request emails
  • All Growth features
  • Auto translate reviews
  • Remove Audien branding
Unlimited$99/month

7-day free trial

  • Unlimited review request emails
  • All Growth features
  • Auto translate reviews
  • Remove Audien branding
What does Audien do?

Show off what customers are saying. Help you collect, import and display reviews. Build trust fast.

  • Easily collect and manage unlimited reviews, including photos and videos
  • Import 500 AliExpress reviews at once and keep collecting new reviews effortless
  • Attractive review widgets on any page and device to build trust and drive sales
  • Offer discounts to encourage product reviews and drive repeat purchases
  • Multilingual review widgets fit any theme and market to boost trust and sales

Features

Product reviewsTestimonialsPhoto reviewsVideo reviewsStar ratingsBadgesCarouselsMedia galleriesGrid layoutAll reviews pageTop reviewsReview highlightsProduct groupingFilteringRich snippetsEmail requestsSocial media UGCPop-upsPromotionsImport and exportAutomationsSocial proofUGCPhotosVideosReviewsProduct viewsLiked productsShoppable feedsConversion tracking
Review history
Daily review count on the Shopify App Store
105+9 · 27d~0.3/day· Rating steady at 4.6
Aug 10Sep 5

Daily tracking from Aug 10, 2026 through today · 26 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Social proof#86 on Aug 26 → #91 on Sep 4 · 10 observed days#915
  • Product reviews#86 on Aug 15 → #94 on Sep 5 · 22 observed days#948

Tracked daily · last 22 days · as of 2026-09-04

Catalog position
Within Product reviews on the App Store
Rank by reviews
#46 of 409
Review percentile
89th
Rating percentile
64th
On the App Store
3 yrs
Works with
Integrations listed for Audien ‑ Ali & Product Reviews
Shopify FlowShopify AdminAir: Product Reviews app & UGJudge.me Product ReviewsLAI Product Reviews Ali ReviewLoox ‑ Product Reviews AppProduct ReviewsYotpo Product Reviews & UGC

Frequently asked questions

Show off what customers are saying. Help you collect, import and display reviews. Build trust fast. It's a product reviews tool for ecommerce stores.