OngoingAI

At Last usage & market intelligence

Shopify rating

5.0 ★

33 reviews

What merchants actually report
5.00average· 33 reviews analyzed· 33 with written feedback
100% 5★0% ≤3★

97% of attributable reviewers are United Kingdom merchants. 36% had used the app for a year or more when they reviewed.

The developer rarely replies to reviews publicly.

Recent sentiment holds steady at 5.00, in line with the 5.00 lifetime average.

Rating · last 90d

5.00

Recent direction

Replies to reviews

0%

Developer response rate

Replies to critical

—

On 3★ and below

Long-term reviewers

36%

Using 1yr+ at review

Top merchant markets

United Kingdom 97%Netherlands 3%

Tenure when reviewed

days 3%months 61%a year or more 36%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
Return to ZeroFree
  • • Free returns software & shipping
  • • Customer-paid model: zero cost to you
  • • Beautiful, branded customer portal
  • • InPost, Royal Mail, Evri, DPD & more
  • • Exchanges, store credit & upsells
Starter$125/month

14-day free trial · or $1,250/year and save 17%

  • • Everything in Return to Zero, plus:
  • • Offer free returns to your customers
  • • 100 returns included per month
  • • Pre-negotiated UK carrier rates
Pro$295/month

14-day free trial · or $2,950/year and save 17%

  • • Everything in Starter, plus:
  • • Lower per-return cost
  • • API, webhooks & custom integrations
  • • International returns 200+ countries
  • • Pre-negotiated international rates
What does At Last do?

Free returns, exchanges & shipping across Shopify and your marketplaces. UK & global, exchanges, store credit and real-time analytics dashboard

  • Available for free — no software cost, no returns fees and no shipping costs
  • Returns & exchanges for Shopify and you marketplace channels — all in one portal
  • Retain revenue with exchanges, store credit and bonuses at point of return
  • Real-time analytics dashboard, custom return rules and manual admin returns
  • Unlock UK & global carriers: InPost, Royal Mail, Evri, DPD, DHL +200 countries

Features

Returns and exchangesAutomated refundsManual refundsExchangesReplacementsQR codesStore creditDiscount codesReturn portalCustom policiesNon-returnable itemsReturn windowsReturn reasonsShipping labelsReturn trackingEmail notificationsCustom brandingRefund managementStock updatesAnalytics
Review history
Daily review count on the Shopify App Store
33+7 · 26d~0.3/day· Rating steady at 5.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Returns and exchanges#23 on Aug 15 → #19 on Sep 5 · 22 observed days#19▲4

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Returns and exchanges on the App Store
Rank by reviews
#22 of 174
Review percentile
88th
Rating percentile
100th
On the App Store
3.6 yrs
Works with
Integrations listed for At Last — Returns & Exchanges
DHLDPDEvriInPostMintsoftRoyal Mail
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Frequently asked questions

Free returns, exchanges & shipping across Shopify and your marketplaces. UK & global, exchanges, store credit and real-time analytics dashboard It's a returns and exchanges tool for ecommerce stores.