OngoingAI

Asklayer Survey & NPS for pros usage & market intelligence

Shopify rating

4.9 ★

56 reviews

What merchants actually report
4.94average· 47 reviews analyzed· 45 with written feedback
94% 5★0% ≤3★

26% of attributable reviewers are United States merchants.

The developer replies to 32% of reviews overall.

Rating · last 90d

—

Recent direction

Replies to reviews

32%

Developer response rate

Replies to critical

—

On 3★ and below

Long-term reviewers

0%

Using 1yr+ at review

Top merchant markets

United States 26%Japan 15%United Kingdom 13%Australia 6%India 4%

Tenure when reviewed

under a day 17%days 49%months 34%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
FreeFree
  • • 25 responses / month
  • • Unlim. surveys & questions
  • • Multi-channel
  • • Many question types
  • • Branching logic
Micro$9/month

7-day free trial

  • • 100 orders included
  • • Free +
  • • Unlim. responses
  • • Post-purchase, Popup, Exit, Email survey
  • • User, page & product targeting
Basic$29/month

7-day free trial

  • • 500 orders included
  • • Free +
  • • Unlim. responses
  • • Post-purchase, Popup, Exit, Email survey
  • • User, page & product targeting
What does Asklayer Survey & NPS for pros do?

Asklayer helps you make good decisions with clear actionable feedback from your customers. We provide per-question reporting with in-app charts an...

  • Unlimited surveys and question pages with skip-logic branching.
  • Tag users based on their answers and power-up your marketing machine.
  • Asklayer works with your tools. Deep integrations with Shopify and webhooks.
  • On-site surveys with advanced per-page, per-product and user based targeting.
  • Post-purchase surveys, automatic email followup surveys and exit surveys.

Features

SurveysConditional logicCustom stylesDrag-and-drop editorEmbedded formsFile uploadTemplatesMulti-pagePop-upsReal-time editingSchedulingMulti-languageCustomer satisfactionMarket researchNet Promoter Score (NPS)Product feedbackPost-purchaseAttributionSMSEmailData exportAnalyticsCustomer segmentsCAPTCHA
Review history
Daily review count on the Shopify App Store
56+12 · 26d~0.5/day· Rating steady at 4.9★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Surveys#28 on Aug 15 → #28 on Sep 5 · 22 observed days#28

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Surveys on the App Store
Rank by reviews
#6 of 111
Review percentile
95th
Rating percentile
65th
On the App Store
2.8 yrs
Works with
Integrations listed for Asklayer Survey & NPS for pros
CheckoutCustomer accountsShopify FlowShopify AdminFlowsKlaviyoMailchimpWebhooks
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Frequently asked questions

Asklayer helps you make good decisions with clear actionable feedback from your customers. We provide per-question reporting with in-app charts an... It's a surveys tool for ecommerce stores.