OngoingAI

AskDolphin usage & market intelligence

Shopify rating

5.0 ★

1 reviews

Pricing
Free plan available
StarterFree
  • • Live Chat Widget + 5k AI included
  • • Email inbox integration + shared replies
  • • Customizable widget
  • • Unlimited product sync
  • • Basic visitor info
QR SupportFree
  • • Product QR codes + AI Replies
  • • General QR codes + AI Replies
  • • QR for packaging inserts
  • • QR for store shelves
  • • QR opens support chat
Customer Service$19/month

14-day free trial · or $190/year and save 17%

  • • Shared inbox + 20K/mo AI included
  • • Email inbox integration + shared replies
  • • Visitor Info (Device, Location) + Notes
  • • Live visitor tracking + Viewed pages
  • • Team roles + chat transfers
Dolphin AI Chatbot$19/month

14-day free trial · or $190/year and save 17%

  • • AI Character usage-based
  • • Website & URL import
  • • Shopify catalog sync
  • • Manual Q&A training
  • • Reply to Live chat & QR channels
What does AskDolphin do?

Manage live chat, support emails, AI replies, product sync, team handoff, and QR support for your Shopify store, website, in-store, and post-purchase support.

  • Live chat support — Chat with shoppers and answer questions in real time
  • AI customer support — Answer common questions using your store data
  • Email inbox with AI — Manage support emails and replies faster
  • Shared team inbox — Assign conversations and collaborate with your team
  • QR code support — Help customers in-store and after purchase

Features

ChatAI chatbotsLive chatEmail chatVoice supportFile uploadMulti-languageReal-time translationPush notificationsBehavior trackingAgent analyticsCustomer insightsFAQsGreetingsProduct recommendationsSurveysSend transcriptColor and fontEmojis and stickersChat windowWelcome messagesChat buttonsChat assignmentAgent avatarSupport - Other
Review history
Daily review count on the Shopify App Store
1±0 · 26d· Rating steady at 5.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Support - Other#63 on Aug 15 → #54 on Sep 5 · 22 observed days#54▲9

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Chat on the App Store
Rank by reviews
#270 of 852
Review percentile
68th
Rating percentile
100th
On the App Store
1.5 yrs
Works with
Integrations listed for AskDolphin ‑ Live Chat & AI
GmailIMAPMicrosoft 365OutlookSMTP
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Frequently asked questions

Manage live chat, support emails, AI replies, product sync, team handoff, and QR support for your Shopify store, website, in-store, and post-purchase support. It's a chat tool for ecommerce stores.