OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Shopify rating
5.0 ★
1 reviews
Pricing
Free plan available
Starter
Free
  • • Live Chat Widget + 5k AI included
  • • Email inbox integration + shared replies
  • • Customizable widget
  • • Unlimited product sync
  • • Basic visitor info
QR Support
Free
  • • Product QR codes + AI Replies
  • • General QR codes + AI Replies
  • • QR for packaging inserts
  • • QR for store shelves
  • • QR opens support chat
Customer Service
$19/month
14-day free trial · or $190/year and save 17%
  • • Shared inbox + 20K/mo AI included
  • • Email inbox integration + shared replies
  • • Visitor Info (Device, Location) + Notes
  • • Live visitor tracking + Viewed pages
  • • Team roles + chat transfers
Dolphin AI Chatbot
$19/month
14-day free trial · or $190/year and save 17%
  • • AI Character usage-based
  • • Website & URL import
  • • Shopify catalog sync
  • • Manual Q&A training
  • • Reply to Live chat & QR channels
What does AskDolphin do?

Manage live chat, support emails, AI replies, product sync, team handoff, and QR support for your Shopify store, website, in-store, and post-purchase support.

  • Live chat support — Chat with shoppers and answer questions in real time
  • AI customer support — Answer common questions using your store data
  • Email inbox with AI — Manage support emails and replies faster
  • Shared team inbox — Assign conversations and collaborate with your team
  • QR code support — Help customers in-store and after purchase

Features

ChatAI chatbotsLive chatEmail chatVoice supportFile uploadMulti-languageReal-time translationPush notificationsBehavior trackingAgent analyticsCustomer insightsFAQsGreetingsProduct recommendationsSurveysSend transcriptColor and fontEmojis and stickersChat windowWelcome messagesChat buttonsChat assignmentAgent avatarSupport - Other
Review history
Daily review count on the Shopify App Store
1±0 · 30d· Rating steady at 5.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Support - Other
    #58▲24
  • Chat
    #428▼1

Tracked daily · last 30 days · as of 2026-09-25

Catalog position
Within Chat on the App Store
Rank by reviews
#281 of 891
Review percentile
69th
Rating percentile
100th
On the App Store
1.6 yrs
Works with
Integrations listed for AskDolphin ‑ Live Chat & AI
GmailIMAPMicrosoft 365OutlookSMTP

Frequently asked questions

Manage live chat, support emails, AI replies, product sync, team handoff, and QR support for your Shopify store, website, in-store, and post-purchase support. It's a chat tool for ecommerce stores.