AskDolphin ‑ Live Chat & AI

Shopify chat app by Ster Studio LTD·Deliver customer support with AI, live chat, email, and QR support in one help desk for your store.

Snapshot

5.00(1 reviews)#308of 820 inChat

Ongoing.AI tracks AskDolphin ‑ Live Chat & AI daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesChat

Rating

5.00

1 reviews

Pricing

From $19/mo

freemium

Built for Shopify

No

Years live

1

launched Feb 24, 2025

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where AskDolphin ‑ Live Chat & AI sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#308

of 820 active apps

Review count percentile

54th

vs category siblings

Rating percentile

70th

vs category siblings

Years on App Store

1

since 2025

Listing change cadence

What AskDolphin ‑ Live Chat & AI has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+13shopify_lastmod: 2026-06-10 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-22 → 2026-06-30

Shopify Lastmod · Jun 23

2026-06-16 → 2026-06-22

Shopify Lastmod · Jun 17

2026-06-10 → 2026-06-16

PricingIdentity & listingCadence

Reviews

What merchants are saying

5.00(1 reviews)
  • 100%positive1
  • 0%neutral0
  • 0%negative0

Top themes

    What merchants praise

    “AskDolphin’s been brilliant for us. It understands what people mean, not just what they type. Fewer tickets, faster replies, calmer team. Setup was a breeze.”
    goodbond.world · 5★ · 2025-11-12

    Plans

    AskDolphin ‑ Live Chat & AI pricing tiers.

    Starter

    Free

    • Live Chat Widget + 5k AI included
    • Email inbox integration + shared replies
    • Customizable widget
    • Unlimited product sync
    • Basic visitor info
    • Full chat history
    • Online / offline agent mode
    • 3 agent seats included

    QR Support

    Free

    • Product QR codes + AI Replies
    • General QR codes + AI Replies
    • QR for packaging inserts
    • QR for store shelves
    • QR opens support chat
    • Custom QR Codes + Design
    • AI + human handoff
    • Unlimited QR generation

    Customer Service

    $19/month

    • Shared inbox + 20K/mo AI included
    • Email inbox integration + shared replies
    • Visitor Info (Device, Location) + Notes
    • Live visitor tracking + Viewed pages
    • Team roles + chat transfers
    • White label widget
    • Email transcripts & push notifications
    • 5 Agent Seats (Upgradable to unlimited)

    Dolphin AI Chatbot

    $19/month

    • AI Character usage-based
    • Website & URL import
    • Shopify catalog sync
    • Manual Q&A training
    • Reply to Live chat & QR channels
    • Email replies based on your data source
    • Choose when AI replies
    • Custom AI name & avatar

    Capabilities

    What AskDolphin can do.

    The 23 capabilities AskDolphin lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Real-time messaging

    11
    • AI chatbots
    • Live chat
    • Email chat
    • Voice support
    • File upload
    • Multi-language
    • Real-time translation
    • Push notifications
    • Behavior tracking
    • Agent analytics
    • Customer insights

    Automated responses

    5
    • FAQs
    • Greetings
    • Product recommendations
    • Surveys
    • Send transcript

    Customization

    7
    • Color and font
    • Emojis and stickers
    • Chat window
    • Welcome messages
    • Chat buttons
    • Chat assignment
    • Agent avatar

    FAQ

    AskDolphin — frequently asked questions.

    What is AskDolphin on Shopify?
    AskDolphin, officially listed on the Shopify App Store as AskDolphin ‑ Live Chat & AI, is a Shopify app in the Chat category. AskDolphin brings AI chat, email support, QR codes, and human handoff into one help desk for Shopify stores. Sync your products so AI can answer common product, shipping, and returns questions with more accurate replies. Connect your support email inbox to manage customer emails, draft AI replies from your store data, and hand conversations to teammates. You can also create QR codes for in-store and post-purchase support linked to specific products. It averages 5.00 out of 5 across 1 merchant reviews on the Shopify App Store.
    How much does AskDolphin cost?
    AskDolphin offers a free plan and 2 paid plans at $19/month. The free plan includes Live Chat Widget + 5k AI included, Email inbox integration + shared replies, Customizable widget, and Unlimited product sync. The paid plans unlock advanced features beyond what's available on the free tier.
    Is AskDolphin free?
    Yes — AskDolphin offers a free plan alongside paid options. The free plan includes Live Chat Widget + 5k AI included, Email inbox integration + shared replies, and Customizable widget. Paid plans start at $19/month for advanced features.
    When was AskDolphin launched?
    AskDolphin launched on February 24, 2025 — over 1 year on the Shopify App Store. In that time it has gathered 1 merchant reviews.
    Is AskDolphin Built for Shopify?
    AskDolphin does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best AskDolphin alternatives?
    Merchants commonly compare AskDolphin with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Alternatives

    Apps merchants pick instead.

    Shopify

    Shopify Inbox

    4.70★5,443

    Known for: missing-features

    Chatty AI Sales Agent - For live chat & helpdesk

    Chatty AI Chatbot & Live Chat

    4.90★1,809

    Known for: bug

    TIDIO LLC

    Tidio ‑ Live Chat & AI Chatbot

    4.70★1,272

    Known for: customer-support

    Pushdaddy

    Pushdaddy Many Chat ,Cloud API

    4.30★985

    Known for: customer-support

    Browse more inAll Chat apps

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running AskDolphin ‑ Live Chat & AI.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Track AskDolphin ‑ Live Chat & AI — free Start free

    Prefer the source? View AskDolphin ‑ Live Chat & AI on the Shopify App Store ↗