OngoingAI

AiT usage & market intelligence

Shopify rating

4.9 ★

311 reviews

What merchants actually report
4.80average· 298 reviews analyzed· 295 with written feedback
91% 5★5% ≤3★

45% of attributable reviewers are United States merchants. 15% had used the app for a year or more when they reviewed.

The developer replies to 52% of reviews overall and 71% of critical ones.

Recent reviewers rate AiT 5.00, above its 4.80 lifetime average.

Rating · last 90d

5.00

Recent direction

Replies to reviews

52%

Developer response rate

Replies to critical

71%

On 3★ and below

Long-term reviewers

15%

Using 1yr+ at review

Top merchant markets

United States 45%India 12%United Kingdom 9%Australia 5%Canada 4%

Tenure when reviewed

under a day 6%days 36%months 43%a year or more 15%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free trial available
Starter plan$19/month

14-day free trial · or $192/year and save 16%

  • • Full AiTrillion suite
  • • Up to 1000 active contacts
  • • Email SMS & WhatsApp Mass Campaigns
  • • Workflow automations on 100+ triggers
  • • Loyalty Reward Points & Referral Program
Basic plan$49/month

14-day free trial · or $492/year and save 16%

  • • Full AiTrillion suite
  • • Up to 2500 active contacts
  • • Email SMS & WhatsApp Mass Campaigns
  • • Workflow automations on 100+ triggers
  • • Loyalty Reward Points & Referral Program
Growth Plan$99/month

14-day free trial · or $984/year and save 17%

  • • Full AiTrillion suite
  • • Up to 5,000 active contacts
  • • Email SMS & WhatsApp Mass Campaigns
  • • Workflow automations on 100+ triggers
  • • Loyalty Reward Points & Referral Program
What does AiT do?

Shopify loyalty program with AI chatbot, reviews, email, SMS, WhatsApp, memberships and referrals. Automate engagement and increase repeat sales.

  • Create a loyalty rewards program with points, VIP tiers, referrals & cashback
  • AI Chatbots answers order questions and recommends products using store data
  • Collect photo and video product reviews and automate review requests
  • Automate & Bulk Campaigns for Email, SMS, Web push & WhatsApp marketing with Ai.
  • Offer recurring memberships & let AI promote rewards, offers and member benefits

Features

Loyalty and rewardsReward programsMembershipsVIP tiersAffiliate programsReferralsSubscriptionsGift card programsCash back programsDigital walletsCustom programsDiscountsCouponsGift cardsCash backFree shippingFree productsCommissionEarly accessExclusive accessBadgesCustom rewardsProduct reviewsTestimonialsPhoto reviewsVideo reviewsStar ratingsVotingCarouselsMedia galleriesGrid layoutTabs or sidebarsAll reviews pageTop reviewsReview highlightsReview summariesQ&AFilteringRich snippetsEmail requests
Review history
Daily review count on the Shopify App Store
311+21 · 29d~0.7/day· Rating steady at 4.9★
Aug 17Sep 14

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Loyalty and rewards#51▲2
  • Product reviews#53▼3

Tracked daily · last 30 days · as of 2026-09-15

Catalog position
Within Loyalty and rewards on the App Store
Rank by reviews
#16 of 325
Review percentile
95th
Rating percentile
70th
On the App Store
7.4 yrs
Works with
Integrations listed for AiT: Loyalty Program & Reviews
CheckoutCustomer accountsShopify POSShopify FlowAffiliate MarketingAi Chat BotEmail MarketingLoyalty PointsLoyalty rewardsWhatsApp
Apps similar to AiT
The App Store's own "more apps like this" for AiT
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Rivyo ‑ Product Reviews App
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Frequently asked questions

Shopify loyalty program with AI chatbot, reviews, email, SMS, WhatsApp, memberships and referrals. Automate engagement and increase repeat sales. It's a loyalty and rewards tool for ecommerce stores.