Adjudge

Adjudge, officially listed on the Shopify App Store as Adjudge: Returns & Fraud AI, is a Shopify app in the Returns and exchanges category. Customers use your branded portal to request a refund or exchange for anything in your store, with price differences settled automatically. Every request gets an AI read from Claude (Anthropic): approve, reject, or escalate, with fraud signals like wardrobing and serial-returner patterns explained in plain English before you refund. Auto-approve is opt-in and threshold-gated, every decision is audit-logged, and you can override any call in one click. Return labels (EasyPost/Shippo) are US-only.

Adjudge offers a free plan and 2 paid plans starting at $39/month and going up to $99/month. The free plan includes Up to 25 returns per month, AI verdict on first 10 returns/month, Customer return portal, and Full audit log per return. The paid plans unlock advanced features beyond what's available on the free tier.

Yes — Adjudge offers a free plan alongside paid options. The free plan includes Up to 25 returns per month, AI verdict on first 10 returns/month, and Customer return portal. Paid plans start at $39/month for advanced features.

Adjudge launched on May 14, 2026.

Adjudge does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.

Merchants commonly compare Adjudge with EU Withdrawal Button & Form, AfterShip Returns & Exchanges, Return Prime:Return & Exchange, and Redo. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.