OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Pricing
Free plan available
Free
Free
  • • Up to 25 returns per month
  • • AI verdict on first 10 returns/month
  • • Customer return portal
  • • Full audit log per return
Pro
$39/month
30-day free trial
  • • 200 returns/mo, then $0.45/return
  • • AI fraud signals + auto-approve
  • • Customer return portal
  • • Override any AI verdict
  • • Shop-the-store exchanges + store credit
Premium
$99/month
  • • 1,000 returns/mo, then $0.25/return
  • • AI fraud signals + auto-approve
  • • Customer return portal
  • • Override any AI verdict
  • • Shop-the-store exchanges + store credit
What does Adjudge do?

Customers use your branded portal to request a refund or exchange for anything in your store, with price differences settled automatically. Every r...

  • AI verdict on every return: approve, reject, or escalate, with reasoning
  • Fraud signals: wardrobing, serial returners, new-account & address flags
  • Customer return portal you paste into shipping confirmation emails
  • Shop-the-store exchanges: swap for any product, price difference settled
  • Auto-approve low-risk returns at a confidence threshold you set

Features

Returns and exchangesAutomated refundsManual refundsExchangesReplacementsStore creditAutomated approvalsReturn portalCustom policiesNon-returnable itemsReturn windowsReturn reasonsShipping labelsReturn trackingEmail notificationsCustom brandingRefund managementAnalytics
Review history
Daily review count on the Shopify App Store
0±0 · 30d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Returns and exchanges
    #187▼1

Tracked daily · last 7 days · as of 2026-09-25

Catalog position
Within Returns and exchanges on the App Store
Rank by reviews
#128 of 183
Review percentile
31th
Rating percentile
51th
On the App Store
0.4 yrs
Works with
Integrations listed for Adjudge: Returns & Fraud AI
Anthropic ClaudeEasyPostKlaviyoShippo
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Frequently asked questions

Customers use your branded portal to request a refund or exchange for anything in your store, with price differences settled automatically. Every r... It's a returns and exchanges tool for ecommerce stores.