8returns Returns & Exchanges

Shopify returns and exchanges app by 8returns - Returns Platform·Specialist returns platform with exchanges, store credit, refunds, label generation & analytics

Snapshot

5.00(34 reviews)#30of 182 inReturns and exchanges

Ongoing.AI tracks 8returns Returns & Exchanges daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesReturns and exchanges

Rating

5.00

34 reviews

Pricing

From $109/mo

free_trial

Built for Shopify

No

Years live

3

launched Oct 19, 2022

Last updated

Jul 1, 2026

Shopify listing

Category rank over time

Where 8returns Returns & Exchanges sits day-by-day in Returns and exchanges.

Position across the Returns and exchanges page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Returns and exchanges leaderboard →

#23#28#33#38#43May 28May 31Jun 4Jun 8Jun 128returns Returns & Exchanges · #32PostCo Returns & EU Withdrawal · #31Baback ‑ Post purchase · #33
Best position observed: #32. 8returns Returns & Exchanges climbed 10 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Catalog position

Where 8returns Returns & Exchanges sits in the App Store.

Rank and percentile inside the Returns and exchanges category — the competitive shape of the niche around this app.

Rank in Returns and exchanges

#30

of 182 active apps

Review count percentile

84th

vs category siblings

Rating percentile

70th

vs category siblings

Years on App Store

3

since 2022

Listing change cadence

What 8returns Returns & Exchanges has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+14shopify_lastmod: 2026-06-06 → 2026-06-11shopify_lastmod: 2026-06-11 → 2026-06-12shopify_lastmod: 2026-06-12 → 2026-06-15shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-24shopify_lastmod: 2026-06-24 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-26pricing_tiers: Starter (+2 more) → Starter (+2 more)shopify_lastmod: 2026-06-26 → 2026-06-27shopify_lastmod: 2026-06-27 → 2026-06-30shopify_lastmod: 2026-06-30 → 2026-07-01Jun 11, 26Jun 21, 26Jul 2, 26

Shopify Lastmod · Jul 2

2026-06-30 → 2026-07-01

Shopify Lastmod · Jul 1

2026-06-27 → 2026-06-30

Shopify Lastmod · Jun 28

2026-06-26 → 2026-06-27

PricingIdentity & listingCadence

Reviews

What merchants are saying

5.00(34 reviews)
  • 100%positive36
  • 0%neutral0
  • 0%negative0

Top themes

    What merchants praise

    “Wir sind super zufrieden mit 8Returns. Die Integration war extrem einfach, das Onboarding ging schnell und der Support ist wirklich top – Rückmeldungen kommen eigentlich immer noch am selben Tag.”
    Alpurial GmbH · 5★ · 2026-02-11

    Plans

    8returns Returns & Exchanges pricing tiers.

    Starter

    $109/month

    • 100 returns per month
    • Self-serve Returns Portal
    • Automated Refund & Exchange Processing
    • Automated DHL label generation
    • Custom rules
    • Integrations
    • EU withdrawal button (2023/2673)

    Growth

    $379/month

    • 500 returns per month
    • All features from the Starter plan
    • Returns Analytics
    • Priority support

    Pro

    $989/month

    • 2000 returns per month
    • All features from the Growth plan
    • Advanced Analytics and custom reporting

    Capabilities

    What 8returns Returns & Exchanges can do.

    The 22 capabilities 8returns Returns & Exchanges lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Return options

    7
    • Automated refunds
    • Manual refunds
    • Exchanges
    • Replacements
    • In-store returns
    • QR codes
    • Store credit

    Return management

    15
    • Automated approvals
    • Return portal
    • Custom policies
    • Non-returnable items
    • Return windows
    • Return reasons
    • Multi-language
    • Shipping labels
    • Return tracking
    • Email notifications
    • Custom branding
    • Refund management
    • Stock updates
    • Customer blocklists
    • Analytics

    FAQ

    8returns Returns & Exchanges — frequently asked questions.

    What is 8returns Returns & Exchanges on Shopify?
    8returns Returns & Exchanges is a Shopify app in the Returns and exchanges category. What if your returns process ran itself? 8returns is a specialist returns platform that automates everything - from a branded self-serve portal to label generation, exchanges, store credit, and refunds. Built for Shopify brands that have outgrown basic solutions, with deep integrations across your existing stack. Dynamic rules handle complex edge cases while built-in analytics show exactly why products come back. The result: lower costs, more retained revenue, and less manual work. It averages 5.00 out of 5 across 34 merchant reviews on the Shopify App Store.
    How much does 8returns Returns & Exchanges cost?
    8returns Returns & Exchanges has 3 paid plans on the Shopify App Store, starting at $109/month and going up to $989/month.
    Is 8returns Returns & Exchanges free?
    No, 8returns Returns & Exchanges is a paid Shopify app. Plans start at $109/month on the Shopify App Store.
    When was 8returns Returns & Exchanges launched?
    8returns Returns & Exchanges launched on October 19, 2022 — over 3 years on the Shopify App Store. In that time it has gathered 34 merchant reviews.
    Is 8returns Returns & Exchanges Built for Shopify?
    8returns Returns & Exchanges does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best 8returns Returns & Exchanges alternatives?
    Merchants commonly compare 8returns Returns & Exchanges with EU Withdrawal Button & Form, AfterShip Returns & Exchanges, Return Prime:Return & Exchange, and ShipStation. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Alternatives

    Apps merchants pick instead.

    401layers UG (haftungsbeschraenkt)

    EU Withdrawal Button & Form

    4.90★2,168

    Known for: ease-of-use

    AfterShip

    AfterShip Returns & Exchanges

    4.70★1,269

    Known for: customer-support

    Appsdart Solutions Private Limited

    Return Prime:Return & Exchange

    4.80★734

    Known for: customer-support

    ShipStation

    ShipStation

    4.20★669

    Known for: customer-support

    Browse more inAll Returns and exchanges apps

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running 8returns Returns & Exchanges.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Request access Get alerts on 8returns Returns & Exchanges

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