Phoneize
Shopify chat app by Xeio Ltd·Add free-floating 'call us' phone button or chat button: more calls + WhatsApp chats = more sales!
Snapshot
Ongoing.AI tracks Phoneize daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.
Rating
5.00
11 reviews
Pricing
From $4/mo
freemium
Built for Shopify
Yes
Years live
6
launched Sep 9, 2019
Last updated
Jun 30, 2026
Shopify listing
Category rank over time
Where Phoneize sits day-by-day in Chat.
Position across the Chat page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Chat leaderboard →
Keyword rank over time
Where Phoneize shows up in App Store search.
Daily position on the Shopify App Store search-results page for every tracked term Phoneize ranks on. Lower is better — the Y axis is inverted so strong ranks sit at the top. Best so far: #74 on "email marketing".
email marketing
#93
best #74
−15 positions
Catalog position
Where Phoneize sits in the App Store.
Rank and percentile inside the Chat category — the competitive shape of the niche around this app.
Rank in Chat
#118
of 813 active apps
Review count percentile
85th
vs category siblings
Rating percentile
70th
vs category siblings
Years on App Store
6
since 2019
Listing change cadence
What Phoneize has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jul 1
2026-06-29 → 2026-06-30
Shopify Lastmod · Jun 30
2026-06-28 → 2026-06-29
Shopify Lastmod · Jun 29
2026-06-27 → 2026-06-28
Reviews
What merchants are saying
- 95%positive19
- 0%neutral0
- 5%negative1
Top themes
What merchants praise
“had installed it before worked fine then but now that I reinstall it. it doesn't even install. Please fix it. Update: I successfully installed the app by going to the developer website. Working fine now, Thanks.”
What merchants complain about
“you are not free to place the call button where you need it, you ask for help from customer service and they don't answer”
Plans
Phoneize pricing tiers.
Free
Free
- Floating call or WhatsApp button
- Choice of 4 colors and 2 styles
Pro
$4.99/month
- Floating call or WhatsApp button
- Unlimited colors across 2 styles
- Customizable button text
- Premium button fades
- Google Analytics tracking
Capabilities
What Phoneize can do.
The 9 capabilities Phoneize lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.
Chat
Real-time messaging
3- Live chat
- Voice support
- Callback
Customization
5- Color and font
- Emojis and stickers
- Chat window
- Welcome messages
- Chat buttons
SMS marketing
Managing campaigns
1- Two-way messaging
FAQ
Phoneize — frequently asked questions.
What is Phoneize on Shopify?
How much does Phoneize cost?
Is Phoneize free?
When was Phoneize launched?
Is Phoneize Built for Shopify?
What are the best Phoneize alternatives?
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .
Find every brand running Phoneize.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View Phoneize on the Shopify App Store ↗