OngoingAI

Hextom usage & market intelligence

Shopify rating

4.7 ★

292 reviews

What merchants actually report
4.68average· 273 reviews analyzed· 203 with written feedback
82% 5★8% ≤3★

43% of attributable reviewers are United States merchants. 2% had used the app for a year or more when they reviewed.

The developer replies to 0% of reviews overall and 5% of critical ones.

Recent reviewers rate Hextom 4.86, above its 4.68 lifetime average.

Rating · last 90d

4.86

Recent direction

Replies to reviews

0%

Developer response rate

Replies to critical

5%

On 3★ and below

Long-term reviewers

2%

Using 1yr+ at review

Top merchant markets

United States 43%India 15%United Kingdom 6%Australia 4%Canada 3%

Tenure when reviewed

under a day 78%days 14%months 6%a year or more 2%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free to install
Free PlanFree to install
  • Unlimited subscribers
  • 1000 free monthly Web Push
  • WhatsApp marketing
  • Campaign
  • Back in stock, price drop automation
Business Plan$15/month
  • Free plan+
  • 10,000+ free monthly Web Push
  • SMS marketing
  • Abandoned cart & checkout recovery
  • Abandoned browser recovery
Enterprise Plan$50/month
  • Business plan+
  • 50,000+ free monthly Web Push
  • Campaign sent and delivery scheduling
  • Unique discount code
What does Hextom do?

WhatsApp, SMS & Web Push marketing for Shopify, grow subscriber list, opt-in popups, promotional campaigns, abandoned cart recovery, back in stock automations

  • Easily create customizable popups to grow WhatsApp, SMS and Web Push subscribers
  • Create multi-channel campaigns in minutes with WhatsApp, SMS and Web Push
  • Auto recover abandoned cart, abandoned checkout, and abandoned browser
  • Auto send back in stock and price drop reminders automatically to drive new sale
  • Send messages to every subscriber via the optimal channels, avoiding duplicates

Features

Abandoned cartPersonalized campaignsSMS notificationsWeb push notificationsMulti-channel messagingCross-device cartsOpt-in pop-upsDiscount offersTime-limited offersConversion trackingAutomated workflowsCustom brandingPop-up builderCustom discount codesTriggersTemplatesCustomizable widgetsMulti-languageA/B testingTargeting rulesBehavior trackingWeb pushCart recoveryBack in stockCustom eventsFlash salesOrder updatesPrice alertsProduct announcementsPromotionsRemindersWelcome messagesAuto-notificationsImport and exportManage preferencesSubscriber listOpt-inList cleanupSegmentsEngagement tracking
Review history
Daily review count on the Shopify App Store
292+28 · 27d~1.0/day· Rating 4.8★ → 4.7
Aug 10Sep 5

Daily tracking from Aug 10, 2026 through today · 26 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Web push#5 on Aug 15 → #29 on Sep 5 · 22 observed days#2924
  • Abandoned cart#41 on Aug 15 → #38 on Sep 1 · 18 observed days#383

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Abandoned cart on the App Store
Rank by reviews
#12 of 256
Review percentile
96th
Rating percentile
64th
On the App Store
7.9 yrs
Works with
Integrations listed for Hextom: WhatsApp, SMS & Push
FacebookWhatsApp

Frequently asked questions

WhatsApp, SMS & Web Push marketing for Shopify, grow subscriber list, opt-in popups, promotional campaigns, abandoned cart recovery, back in stock automations It's a abandoned cart tool for ecommerce stores.