Hextom

Shopify abandoned cart app by Hextom·Boost sales with omni-channel marketing via WhatsApp, SMS, and Web Push campaigns & automations

Snapshot

4.70(265 reviews)#15of 298 inAbandoned cart

Ongoing.AI tracks Hextom daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

Rating

4.70

265 reviews

Pricing

From $15/mo

freemium

Built for Shopify

No

Years live

7

launched Sep 26, 2018

Last updated

Jun 30, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

+0

28-day Δ

-6

Rating change

7-day Δ

+0.00

28-day Δ

+0.00

2762732702672645.003.752.501.250.00May 28Jun 5Jun 14Jun 22Jul 1Total reviewsRating (0–5)
Hextom lost 6 reviews over the last 28 days.

Category rank over time

Where Hextom sits day-by-day in Abandoned cart.

Position across the Abandoned cart page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Abandoned cart leaderboard →

#27#34#42#49#56May 28May 31Jun 4Jun 8Jun 12Hextom · #49SL · #48ReadyToShip Shipping Labels · #51
Best position observed: #28. Hextom slipped 21 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Keyword rank over time

Where Hextom shows up in App Store search.

Daily position on the Shopify App Store search-results page for every tracked term Hextom ranks on. Lower is better — the Y axis is inverted so strong ranks sit at the top. Best so far: #20 on "abandoned cart".

#19#22#24#27#29May 28Jun 5Jun 14Jun 22Jul 1abandoned cart
1 term, 35 daily observations. Tracked daily from Ongoing.AI's App Store search snapshots — gaps are days the app fell off the captured pages entirely.
  • abandoned cart

    #28

    best #20

    −8 positions

Catalog position

Where Hextom sits in the App Store.

Rank and percentile inside the Abandoned cart category — the competitive shape of the niche around this app.

Rank in Abandoned cart

#15

of 298 active apps

Review count percentile

95th

vs category siblings

Rating percentile

56th

vs category siblings

Years on App Store

7

since 2018

Listing change cadence

What Hextom has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+20shopify_lastmod: 2026-06-09 → 2026-06-10shopify_lastmod: 2026-06-10 → 2026-06-11shopify_lastmod: 2026-06-11 → 2026-06-12shopify_lastmod: 2026-06-12 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-15shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-20shopify_lastmod: 2026-06-20 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-24shopify_lastmod: 2026-06-24 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-27shopify_lastmod: 2026-06-27 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30Jun 10, 26Jun 20, 26Jul 1, 26

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-28 → 2026-06-29

Shopify Lastmod · Jun 29

2026-06-27 → 2026-06-28

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.70(265 reviews)
  • 92%positive301
  • 4%neutral13
  • 4%negative12

Popular mentions

  • customer support
  • ease of use
  • performance
  • pricing
  • missing feature
  • bug
  • automation
  • analytics

Top themes

  1. customer support7
  2. ease of use5
  3. performance3
  4. pricing3
  5. missing feature2
  6. bug2
  7. automation2
  8. analytics2

What merchants praise

Very good, easy to operate for novices,You can set discounts according to your needs.Discounts can be displayed floating at the front desk.
MORITIA · 5

What merchants complain about

Not letting me do anything. asking for follow four steps. done everything leave the review but not going forward. Showing most of the options Inactive. Now i have to uninstalled just because of their basic things dose not work. Can't expect any thing better from them when basic option are not working. Poorly design app.
Styleeo · 1

Plans

Hextom pricing tiers.

Free Plan

Free to install

  • Unlimited subscribers
  • 1000 free monthly Web Push
  • WhatsApp marketing
  • Campaign
  • Back in stock, price drop automation
  • Subscriber collection tool

Business Plan

$15/month

  • Free plan+
  • 10,000+ free monthly Web Push
  • SMS marketing
  • Abandoned cart & checkout recovery
  • Abandoned browser recovery
  • Campaign scheduling

Enterprise Plan

$50/month

  • Business plan+
  • 50,000+ free monthly Web Push
  • Campaign sent and delivery scheduling
  • Unique discount code

Capabilities

What Hextom can do.

The 40 capabilities Hextom lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Abandoned cart

Cart recovery

10
  • Personalized campaigns
  • SMS notifications
  • Web push notifications
  • Multi-channel messaging
  • Cross-device carts
  • Opt-in pop-ups
  • Discount offers
  • Time-limited offers
  • Conversion tracking
  • Automated workflows

Display options

10
  • Custom branding
  • Pop-up builder
  • Custom discount codes
  • Triggers
  • Templates
  • Customizable widgets
  • Multi-language
  • A/B testing
  • Targeting rules
  • Behavior tracking

Web push

Notification types

10
  • Cart recovery
  • Back in stock
  • Custom events
  • Flash sales
  • Order updates
  • Price alerts
  • Product announcements
  • Promotions
  • Reminders
  • Welcome messages

Subscriber management

10
  • Auto-notifications
  • Import and export
  • Manage preferences
  • Subscriber list
  • Opt-in
  • List cleanup
  • Segments
  • A/B testing
  • Conversion tracking
  • Engagement tracking

FAQ

Hextom — frequently asked questions.

What is Hextom on Shopify?
Hextom, officially listed on the Shopify App Store as Hextom: WhatsApp, SMS & Push, is a Shopify app in the Abandoned cart category. Effortlessly expand your marketing reach with our all-in-one platform, featuring WhatsApp, SMS, and Web Push channels. Grow your subscriber list and create sales-boosting campaigns across these channels. Recover lost sales with abandoned cart and checkout automations, and drive new sales with back-in-stock and price-drop alerts. Our smart balancing algorithm ensures each message is delivered via the best channel, avoiding duplicates. It averages 4.70 out of 5 across 265 merchant reviews on the Shopify App Store.
How much does Hextom cost?
Hextom offers a free plan and 2 paid plans starting at $15/month and going up to $50/month. The free plan includes Unlimited subscribers, 1000 free monthly Web Push, WhatsApp marketing, and Campaign. The paid plans unlock advanced features beyond what's available on the free tier.
Is Hextom free?
Yes — Hextom offers a free plan alongside paid options. The free plan includes Unlimited subscribers, 1000 free monthly Web Push, and WhatsApp marketing. Paid plans start at $15/month for advanced features.
When was Hextom launched?
Hextom launched on September 26, 2018 — over 7 years on the Shopify App Store. In that time it has gathered 265 merchant reviews.
Is Hextom Built for Shopify?
Hextom does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best Hextom alternatives?
Merchants commonly compare Hextom with Postscript SMS Marketing, Pushdaddy Many Chat ,Cloud API, Dondy, and Orderly Emails. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.
What do merchants praise about Hextom?
92% of analyzed merchant reviews skew positive. The themes most often cited in positive reviews are ease of use, automation, and analytics — see the review fingerprint above for the full breakdown.
What complaints come up about Hextom?
4% of analyzed merchant reviews are negative. The pain points most often raised in critical reviews are customer support, pricing, and missing feature — see the review fingerprint above for the per-merchant detail.

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running Hextom.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Prefer the source? View Hextom on the Shopify App Store ↗