OngoingAI

Helpful Product Reviews App usage & market intelligence

Shopify rating

4.7 ★

187 reviews

What merchants actually report
4.91average· 172 reviews analyzed· 172 with written feedback
96% 5★2% ≤3★

45% of attributable reviewers are United States merchants. 18% had used the app for a year or more when they reviewed.

The developer replies to 25% of reviews overall and 100% of critical ones.

Recent reviewers rate Helpful Product Reviews App 4.57, below its 4.91 lifetime average.

Rating · last 90d

4.57

Recent direction

Replies to reviews

25%

Developer response rate

Replies to critical

100%

On 3★ and below

Long-term reviewers

18%

Using 1yr+ at review

Top merchant markets

United States 45%United Kingdom 11%Australia 9%Canada 6%Netherlands 4%

Tenure when reviewed

under a day 16%days 45%months 22%a year or more 18%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free trial available
Spark$9/month

14-day free trial · or $90/year and save 17%

  • • 50 review requests every month
  • • Video & photo verified reviews
  • • Product Q&A
  • • Moderation and review reply
  • • Google SEO to optimise Google search
Glow$29/month

14-day free trial · or $290/year and save 17%

  • • 200 review requests every month
  • • Product Groups
  • • Essential review rewards (coupons)
  • • SiteSync (multi-store review sharing)
  • • Media Reminder (request missing media)
Shine$69/month

14-day free trial · or $690/year and save 17%

  • • 1,000 review requests every month
  • • Google Shopping review Integration
  • • AI-powered review summary & sentiment
  • • AI-powered review reply & titles
  • • AI-powered auto-publish
Thrive$149/month

14-day free trial · or $1,490/year and save 17%

  • • 4,000 review requests every month
  • • Google business review feed
  • • Yelp business review feed
  • • Facebook page recommendations feed
  • • Trustpilot business review feed
What does Helpful Product Reviews App do?

HelpfulCrowd helps businesses grow faster with video and photo Product reviews, AI-power tools and Q&A by building immediate trust and increasing conversions.

  • Spark Trust: Collect & share real customer stories about their experiences
  • Glow with Engagement: Showcase reviews in 36+ custom layout widget options
  • Shine on Traffic: Help customers find you on Google search and Social channels
  • Thrive with repeat sales: Local business tools to build loyalty

Features

Product reviewsTestimonialsPhoto reviewsVideo reviewsStar ratingsVotingBadgesCarouselsMedia galleriesGrid layoutTabs or sidebarsAll reviews pageQ&AProduct groupingFilteringRich snippetsEmail requestsSocial media UGCFormsPromotionsImport and exportReview migrationReview syndicationAutomationsCustom requestsContent - Other
Review history
Daily review count on the Shopify App Store
187+17 · 27d~0.6/day· Rating 4.8★ → 4.7★
Aug 10Sep 5

Daily tracking from Aug 10, 2026 through today · 26 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Content - Other#18 on Aug 15 → #18 on Sep 5 · 22 observed days#18
  • Product reviews#66 on Aug 14 → #71 on Sep 5 · 23 observed days#71▼5

Tracked daily · last 23 days · as of 2026-09-05

Catalog position
Within Product reviews on the App Store
Rank by reviews
#32 of 409
Review percentile
92th
Rating percentile
67th
On the App Store
7.9 yrs
Works with
Integrations listed for Helpful Product Reviews App
Shopify AdminAftership, PageFly, WeglotAliexpress, Amazon, TrustpilotGoogle, Facebook, TwitterYelp, ChatGPT
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Frequently asked questions

HelpfulCrowd helps businesses grow faster with video and photo Product reviews, AI-power tools and Q&A by building immediate trust and increasing conversions. It's a product reviews tool for ecommerce stores.