UpOrder

Shopify abandoned cart app by UpOrder·Customize transactional emails with your brand to increase repeat purchases.

Snapshot

4.80(228 reviews)#21of 299 inAbandoned cart

Ongoing.AI tracks UpOrder daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesAbandoned cartEmail marketing

Rating

4.80

228 reviews

Pricing

From $0/mo

freemium

Built for Shopify

No

Years live

13

launched Oct 29, 2012

Last updated

Jun 30, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

+1

28-day Δ

-1

Rating change

7-day Δ

+0.00

28-day Δ

+0.00

2302292292282275.003.752.501.250.00May 28Jun 5Jun 14Jun 22Jul 1Total reviewsRating (0–5)
UpOrder lost 1 reviews over the last 28 days.

Keyword rank over time

Where UpOrder shows up in App Store search.

Daily position on the Shopify App Store search-results page for every tracked term UpOrder ranks on. Lower is better — the Y axis is inverted so strong ranks sit at the top. Best so far: #88 on "abandoned cart".

#87#90#93#95#98May 29Jun 6Jun 15Jun 23Jul 2abandoned cart
1 term, 34 daily observations. Tracked daily from Ongoing.AI's App Store search snapshots — gaps are days the app fell off the captured pages entirely.

  • abandoned cart

    #93

    best #88

    +1 positions

Catalog position

Where UpOrder sits in the App Store.

Rank and percentile inside the Abandoned cart category — the competitive shape of the niche around this app.

Rank in Abandoned cart

#21

of 299 active apps

Review count percentile

93th

vs category siblings

Rating percentile

60th

vs category siblings

Years on App Store

13

since 2012

Listing change cadence

What UpOrder has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+17shopify_lastmod: 2026-06-09 → 2026-06-12shopify_lastmod: 2026-06-12 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-15shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-20shopify_lastmod: 2026-06-20 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-24shopify_lastmod: 2026-06-24 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-27shopify_lastmod: 2026-06-27 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-30Jun 11, 26Jun 21, 26Jul 2, 26

Shopify Lastmod · Jul 1

2026-06-28 → 2026-06-30

Shopify Lastmod · Jun 29

2026-06-27 → 2026-06-28

Shopify Lastmod · Jun 28

2026-06-26 → 2026-06-27

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.80(228 reviews)
  • 96%positive268
  • 1%neutral2
  • 4%negative10

Popular mentions

  • performance issues
  • app transition
  • customer support
  • pricing
  • feature comparison

Top themes

  1. performance issues1
  2. app transition1
  3. customer support1
  4. pricing1
  5. feature comparison1

What merchants praise

“Easy app to add to your store. The customer service rocks!! Very simple to design your own emails for your store. Let's hope it drives up my sales!! :)”
Babbling Brook · 5★

What merchants complain about

“Horrible! This company was fantastic in the beginning. Tina was great. Now it is awful. My templates are gone yet I've been charged every month. There is no support to ask for my templates. Shopify should not be working with this company. THE WORST APP and No SUPPORT. An absolute shame.”
LuxeBeauty.com · 1★

Plans

UpOrder pricing tiers.

Free

Free to install

  • 30-day free trial

Capabilities

What UpOrder can do.

The 13 capabilities UpOrder lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Abandoned cart

Cart recovery

1
  • Automated workflows

Display options

1
  • Templates

Email marketing

Campaign types

4
  • Discounts
  • Upsell emails
  • Abandoned cart
  • Welcome emails

Managing campaigns

7
  • Editor tool
  • Templates
  • Custom code
  • Custom fonts
  • Bulk editing
  • Reporting
  • Analytics

FAQ

UpOrder — frequently asked questions.

What is UpOrder on Shopify?
UpOrder is a Shopify app in the Abandoned cart category. UpOrder increases repeat purchases using your most valuable email channel—Shopify email notifications. This includes your Order Confirmations, Shipping Updates, Account Welcomes, and 25 more emails that Shopify sends on your behalf. Go from basic Shopify email notifications to fully branded email templates that include product recommendations and dynamic discounts that spark urgency to increase post-purchase sales. It averages 4.80 out of 5 across 228 merchant reviews on the Shopify App Store.
How much does UpOrder cost?
UpOrder is priced at $0/month on the Shopify App Store.
When was UpOrder launched?
UpOrder launched on October 29, 2012 — over 13 years on the Shopify App Store. In that time it has gathered 228 merchant reviews.
Is UpOrder Built for Shopify?
UpOrder does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best UpOrder alternatives?
Merchants commonly compare UpOrder with Shopify Flow, Pop Convert, SendWILL Popup Email Marketing, and Privy. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.
What complaints come up about UpOrder?
4% of analyzed merchant reviews are negative. The pain points most often raised in critical reviews are performance issues, app transition, and customer support — see the review fingerprint above for the per-merchant detail.

Alternatives

Apps merchants pick instead.

Shopify

Shopify Flow

4.70★11,368

Known for: performance

Pop Convert

Pop Convert ‑ Pop Ups, Banners

4.90★8,311

Known for: onboarding

SendWILL

SendWILL Popup Email Marketing

4.90★7,080

Known for: false-advertising

Privy Operations

Privy ‑ Email, SMS & Pop Ups

4.50★4,038

Known for: billing-issues

Browse more inAll Abandoned cart apps All Email marketing apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running UpOrder.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Request access Get alerts on UpOrder

Prefer the source? View UpOrder on the Shopify App Store ↗