W3 Custom Order Status

Shopify order tracking app by W3trends·Create custom order statuses for any workflow. Keep customers updated with email and SMS alerts.

Snapshot

4.60(62 reviews)#21of 255 inOrder tracking

Ongoing.AI tracks W3 Custom Order Status daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesOrder trackingWorkflow automation

Rating

4.60

62 reviews

Pricing

From $19/mo

free_trial

Built for Shopify

No

Years live

9

launched Sep 24, 2016

Last updated

Jul 1, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

—

28-day Δ

+0

Rating change

7-day Δ

—

28-day Δ

+0.00

#62#62#62#61#615.003.752.501.250.00May 28May 30Jun 2Jun 4Jun 7Total reviewsRating (0–5)
W3 Custom Order Status added 0 reviews over the last 28 days.

Category rank over time

Where W3 Custom Order Status sits day-by-day in Order tracking.

Position across the Order tracking page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Order tracking leaderboard →

#46#52#58#64#70May 28May 31Jun 4Jun 8Jun 12W3 Custom Order Status · #52Streamline · #51Pos Malaysia · #53
Best position observed: #49. W3 Custom Order Status climbed 1 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Catalog position

Where W3 Custom Order Status sits in the App Store.

Rank and percentile inside the Order tracking category — the competitive shape of the niche around this app.

Rank in Order tracking

#21

of 255 active apps

Review count percentile

92th

vs category siblings

Rating percentile

61th

vs category siblings

Years on App Store

9

since 2016

Listing change cadence

What W3 Custom Order Status has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+19shopify_lastmod: 2026-06-10 → 2026-06-11shopify_lastmod: 2026-06-11 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-30shopify_lastmod: 2026-06-30 → 2026-07-01Jun 11, 26Jun 21, 26Jul 2, 26

Shopify Lastmod · Jul 2

2026-06-30 → 2026-07-01

Shopify Lastmod · Jul 1

2026-06-28 → 2026-06-30

Shopify Lastmod · Jun 29

2026-06-25 → 2026-06-28

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.60(62 reviews)
  • 88%positive90
  • 3%neutral3
  • 9%negative9

Popular mentions

  • customer support
  • performance
  • ease of use
  • bugs
  • pricing
  • bug
  • customization
  • features

Top themes

  1. customer support9
  2. performance4
  3. ease of use3
  4. bugs2
  5. pricing2
  6. bug1
  7. customization1
  8. features1

What merchants praise

“I needed an app to give me customized order statuses & I finally found it. Easy to use & saves me a lot of time.”
A Beautiful Remembrance · 5★

What merchants complain about

“you guys not responsible we are paying you and you do not give me services please tell me clearly if you not answer me in email i emailed you many time but no one answer me please shopify team take action on this kind of company they cheat customers”
Maguari Store · 1★

Plans

W3 Custom Order Status pricing tiers.

Starter

$19/month

  • Unlimited statuses
  • 300 Active orders/month
  • 100% customizable emails
  • Branded order lookup form
  • Embed status on order lookup page
  • Bulk update orders

Growth

$59/month

  • 5,000 Active orders/month
  • User accounts
  • SMS notifications
  • Email from your domain
  • API
  • Webhooks
  • Workflow automation
  • Multi language notification templates

Capabilities

What W3 Custom Order Status can do.

The 11 capabilities W3 Custom Order Status lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Order tracking

Tracking

3
  • Branded tracking page
  • Order lookup page
  • Dashboards

Notifications

4
  • Email
  • SMS
  • Custom notifications
  • Automations

Workflow automation

Automation tasks

3
  • Order tags
  • Time-based
  • Order processing

Customization

1
  • Custom workflows

FAQ

W3 Custom Order Status — frequently asked questions.

What is W3 Custom Order Status on Shopify?
W3 Custom Order Status is a Shopify app in the Order tracking category. Keep customers informed every step of your production process. Create unlimited custom order statuses (Design, Production, QA, Shipped, etc.) and notify customers automatically by email or SMS when their order progresses. Perfect for custom goods, print shops, furniture makers, and any business with steps beyond shipping. It averages 4.60 out of 5 across 62 merchant reviews on the Shopify App Store.
How much does W3 Custom Order Status cost?
W3 Custom Order Status has 2 paid plans on the Shopify App Store, starting at $19/month and going up to $59/month.
Is W3 Custom Order Status free?
No, W3 Custom Order Status is a paid Shopify app. Plans start at $19/month on the Shopify App Store.
When was W3 Custom Order Status launched?
W3 Custom Order Status launched on September 24, 2016 — over 9 years on the Shopify App Store. In that time it has gathered 62 merchant reviews.
Is W3 Custom Order Status Built for Shopify?
W3 Custom Order Status does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best W3 Custom Order Status alternatives?
Merchants commonly compare W3 Custom Order Status with Shopify Flow, 17TRACK Order Tracking, ParcelWILL Order Tracking, and Track123 Order Tracking. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.
What do merchants praise about W3 Custom Order Status?
88% of analyzed merchant reviews skew positive. The themes most often cited in positive reviews are ease of use, customer support, and customization — see the review fingerprint above for the full breakdown.
What complaints come up about W3 Custom Order Status?
9% of analyzed merchant reviews are negative. The pain points most often raised in critical reviews are customer support, performance, and bugs — see the review fingerprint above for the per-merchant detail.

Alternatives

Apps merchants pick instead.

Shopify

Shopify Flow

4.70★11,368

Known for: missing-features

17TRACK

17TRACK Order Tracking

4.90★3,573

Known for: billing-issues

CWILL

ParcelWILL Order Tracking

5.00★2,564

Track123

Track123 Order Tracking

4.90★1,469

Known for: tracking-accuracy

Browse more inAll Order tracking apps All Workflow automation apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running W3 Custom Order Status.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Request access Get alerts on W3 Custom Order Status

Prefer the source? View W3 Custom Order Status on the Shopify App Store ↗