OngoingAI

Substitutions usage & market intelligence

Shopify rating

5.0 ★

1 reviews

Pricing
Free plan available
FreeFree
  • • 2 substitution rules
  • • 75 substituted orders
  • • 3 variants per substitution rule
  • • 30-day history
  • • 48-hr email support
Starter$14.99/month

30-day free trial · or $143.88/year and save 20%

  • • 6 substitution rules
  • • 350 substituted orders
  • • 5 variants per substitution rule
  • • 30-day history
  • • 48-hr email support
Growth$49.99/month

30-day free trial · or $479.88/year and save 20%

  • • 15 substitution rules
  • • 1,000 substituted orders
  • • 10 variants per substitution rule
  • • 90-day history
  • • 24-hr priority support
Scale$249.99/month

30-day free trial · or $2,399.88/year and save 20%

  • • Unlimited substitution rules
  • • Unlimited substituted orders
  • • Unlimited variants per substitution rule
  • • 90-day history
  • • 24-hr priority support + Dedicated AM
What does Substitutions do?

Stockouts cost you orders you never see. Substitutions ships your pre-approved backup at fulfillment, so you recover the sale. Built for CPG and subscription.

  • Smart Recommendations: variants worth covering, with backups pre-matched
  • Keeps out-of-stock variants sellable, swaps in your backup at fulfillment
  • Quantity substitutions: ship two 6-packs when the 12-pack runs out
  • Bundle substitutions: swap one item in a gift set, the rest ships intact
  • When backups run out, the variant goes back to out-of-stock — you never oversell

Features

Inventory optimizationInventory trackingAuto-restockMulti-locationReal-time updatesSKUsWorkflow automationBulk processingAuto-processingLow stock alertsInsights
Review history
Daily review count on the Shopify App Store
1±0 · 29d· Rating steady at 5.0★
Aug 17Sep 14

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Catalog position
Within Inventory optimization on the App Store
Rank by reviews
#194 of 548
Review percentile
65th
Rating percentile
100th
On the App Store
1.8 yrs
Works with
Integrations listed for Substitutions
Shopify Admin
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Frequently asked questions

Stockouts cost you orders you never see. Substitutions ships your pre-approved backup at fulfillment, so you recover the sale. Built for CPG and subscription. It's a inventory optimization tool for ecommerce stores.