OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Shopify rating
5.0 ★
87 reviews
What merchants actually report
4.95average· 82 reviews analyzed· 82 with written feedback
98% 5★1% ≤3★

48% of attributable reviewers are United States merchants. 24% had used the app for a year or more when they reviewed.

The developer replies to 1% of reviews overall and 100% of critical ones.

Recent sentiment holds steady at 5.00, in line with the 4.95 lifetime average.

Rating · last 90d
5.00
Recent direction
Replies to reviews
1%
Developer response rate
Replies to critical
100%
On 3★ and below
Long-term reviewers
24%
Using 1yr+ at review
Top merchant markets
United States 48%United Kingdom 21%Canada 6%Australia 5%South Africa 4%
Tenure when reviewed
under a day 5%days 27%months 44%a year or more 24%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free trial available
Simple Plan
$9/month
14-day free trial
  • • 200 orders / month
  • • Unlimited statuses
  • • Email notifications
  • • Order lookup page
  • • Status page integration
Essential Plan
$19/month
14-day free trial
  • • 1000 orders / month
  • • Unlimited statuses
  • • Email notifications
  • • Order lookup page
  • • Status page integration
Pro Plan
$29/month
14-day free trial
  • • 2000 orders / month
  • • Unlimited statuses
  • • Email notifications
  • • Order lookup page
  • • Status page integration
Enterprise
$99/month
14-day free trial
  • • 4000 orders / month
  • • Unlimited statuses
  • • Email notifications
  • • Order lookup page
  • • Status page integration
What does StatusPro do?

Reduce support tickets and improve customer satisfaction by keeping customers informed of their order status, with custom statuses that apply to your business.

  • Send auto emails to customers (or third parties) when order status changes
  • Order status page integration - show your own custom order progress timeline
  • Order lookup page allows customers to easily check order progress anytime
  • Set order due dates to help manage your orders and set customer expectations
  • Update order status via QR code scan on your smartphone (with photo upload)

Features

Order trackingOrder lookup pageEstimated delivery dateAPIEmailReal-time notificationsCustom notificationsAutomationsOrders - Other
Review history
Daily review count on the Shopify App Store
87+5 · 30d~0.2/day· Rating steady at 5.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Orders - Other
    #9▼2
  • Order tracking
    #11▲3

Tracked daily · last 30 days · as of 2026-09-25

Catalog position
Within Order tracking on the App Store
Rank by reviews
#15 of 260
Review percentile
95th
Rating percentile
100th
On the App Store
4.2 yrs
Works with
Integrations listed for StatusPro ‑ Order Status
Customer accountsShopify POSShopify FlowShopify AdminAPIWebhooks
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Frequently asked questions

Reduce support tickets and improve customer satisfaction by keeping customers informed of their order status, with custom statuses that apply to your business. It's a order tracking tool for ecommerce stores.