OngoingAI

StatusPro usage & market intelligence

Shopify rating

5.0 ★

87 reviews

What merchants actually report
4.95average· 82 reviews analyzed· 82 with written feedback
98% 5★1% ≤3★

48% of attributable reviewers are United States merchants. 24% had used the app for a year or more when they reviewed.

The developer replies to 1% of reviews overall and 100% of critical ones.

Recent sentiment holds steady at 5.00, in line with the 4.95 lifetime average.

Rating · last 90d

5.00

Recent direction

Replies to reviews

1%

Developer response rate

Replies to critical

100%

On 3★ and below

Long-term reviewers

24%

Using 1yr+ at review

Top merchant markets

United States 48%United Kingdom 21%Canada 6%Australia 5%South Africa 4%

Tenure when reviewed

under a day 5%days 27%months 44%a year or more 24%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free trial available
Simple Plan$9/month

14-day free trial

  • • 200 orders / month
  • • Unlimited statuses
  • • Email notifications
  • • Order lookup page
  • • Status page integration
Essential Plan$19/month

14-day free trial

  • • 1000 orders / month
  • • Unlimited statuses
  • • Email notifications
  • • Order lookup page
  • • Status page integration
Pro Plan$29/month

14-day free trial

  • • 2000 orders / month
  • • Unlimited statuses
  • • Email notifications
  • • Order lookup page
  • • Status page integration
Enterprise$99/month

14-day free trial

  • • 4000 orders / month
  • • Unlimited statuses
  • • Email notifications
  • • Order lookup page
  • • Status page integration
What does StatusPro do?

Reduce support tickets and improve customer satisfaction by keeping customers informed of their order status, with custom statuses that apply to your business.

  • Send auto emails to customers (or third parties) when order status changes
  • Order status page integration - show your own custom order progress timeline
  • Order lookup page allows customers to easily check order progress anytime
  • Set order due dates to help manage your orders and set customer expectations
  • Update order status via QR code scan on your smartphone (with photo upload)

Features

Order trackingOrder lookup pageEstimated delivery dateAPIEmailReal-time notificationsCustom notificationsAutomationsOrders - Other
Review history
Daily review count on the Shopify App Store
87+6 · 28d~0.2/day· Rating steady at 5.0★
Aug 10Sep 6

Daily tracking from Aug 10, 2026 through today · 27 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Orders - Other#6 on Aug 15 → #7 on Sep 6 · 23 observed days#7▼1
  • Order tracking#7 on Aug 15 → #9 on Sep 6 · 23 observed days#9▼2

Tracked daily · last 23 days · as of 2026-09-06

Catalog position
Within Order tracking on the App Store
Rank by reviews
#15 of 247
Review percentile
94th
Rating percentile
100th
On the App Store
4.1 yrs
Works with
Integrations listed for StatusPro ‑ Order Status
Customer accountsShopify POSShopify FlowShopify AdminAPIWebhooks
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Frequently asked questions

Reduce support tickets and improve customer satisfaction by keeping customers informed of their order status, with custom statuses that apply to your business. It's a order tracking tool for ecommerce stores.