OngoingAI

ShopGenie usage & market intelligence

Pricing
Free plan available
FreeFree

30-day free trial

  • • Sync your full product catalog
  • • 100 conversations per month
  • • AI-powered conversational product search
  • • Works automatically — no setup required
  • • Basic search analytics dashboard
Basic$19/month
  • • Sync your full product catalog
  • • 500 conversations per month
  • • Remove ShopGenie branding
  • • 14-day analytics history
  • • Reliable AI responses
Pro$49/month
  • • Sync your full product catalog
  • • 2,000 conversations per month
  • • Faster AI response processing
  • • Advanced & failed search analytics
  • • Trend comparison and engagement insights
Advanced$99/month
  • • Sync your full product catalog
  • • 6,000 conversations per month
  • • Highest priority AI processing
  • • Full failed search visibility
  • • 90-day analytics history
What does ShopGenie do?

Add AI chat to your Shopify store — help shoppers find products, track orders & get instant answers on shipping, returns & policies. Boost sales, cut tickets.

  • Match shopper questions to the right products in natural conversation.
  • Let shoppers pick in-stock variants & add to cart — right in the chat.
  • Answer shipping, returns & store policy questions in chat, 24/7.
  • Let shoppers track orders instantly through natural conversation.
  • See top searches, success rate & products shoppers couldn't find.

Features

Search and filtersAI searchTypo toleranceSearch suggestionsProduct recommendationsMulti-filterMobile responsiveAI insightsSearch queries
Review history
Daily review count on the Shopify App Store
0±0 · 29d· Rating steady at 0.0★
Aug 17Sep 14

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Catalog position
Within Search and filters on the App Store
Rank by reviews
#177 of 241
Review percentile
27th
Rating percentile
64th
On the App Store
0.5 yrs
Works with
Integrations listed for ShopGenie: AI Search & Support
Shopify Admin
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Frequently asked questions

Add AI chat to your Shopify store — help shoppers find products, track orders & get instant answers on shipping, returns & policies. Boost sales, cut tickets. It's a search and filters tool for ecommerce stores.