ShipMonk | Order Fulfillment

Shopify third-party logistics (3pl) app by ShipMonk·Growing brands trust ShipMonk's 3PL platform to master their shipping and fulfillment operations.

Snapshot

4.40(95 reviews)#6of 364 inThird-party logistics (3PL)

Ongoing.AI tracks ShipMonk | Order Fulfillment daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesThird-party logistics (3PL)

Rating

4.40

95 reviews

Pricing

From $0/mo

freemium

Built for Shopify

No

Years live

8

launched Dec 15, 2017

Last updated

Jun 30, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

+1

28-day Δ

+1

Rating change

7-day Δ

+0.00

28-day Δ

+0.00

#95#95#95#94#945.003.752.501.250.00May 28Jun 5Jun 14Jun 22Jul 1Total reviewsRating (0–5)
ShipMonk | Order Fulfillment added 1 reviews over the last 28 days.

Category rank over time

Where ShipMonk | Order Fulfillment sits day-by-day in Third-party logistics (3PL).

Position across the Third-party logistics (3PL) page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Third-party logistics (3PL) leaderboard →

#46#53#61#68#75May 28May 31Jun 4Jun 7Jun 11ShipMonk | Order Fulfillment · #71Red Stag Fulfillment · #70IEPS OMS | Courier & Logistics · #72
Best position observed: #47. ShipMonk | Order Fulfillment slipped 24 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Catalog position

Where ShipMonk | Order Fulfillment sits in the App Store.

Rank and percentile inside the Third-party logistics (3PL) category — the competitive shape of the niche around this app.

Rank in Third-party logistics (3PL)

#6

of 364 active apps

Review count percentile

99th

vs category siblings

Rating percentile

76th

vs category siblings

Years on App Store

8

since 2017

Listing change cadence

What ShipMonk | Order Fulfillment has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+18shopify_lastmod: 2026-06-08 → 2026-06-11shopify_lastmod: 2026-06-11 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-15shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-20shopify_lastmod: 2026-06-20 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-24shopify_lastmod: 2026-06-24 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-27shopify_lastmod: 2026-06-27 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30Jun 10, 26Jun 21, 26Jul 1, 26

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-28 → 2026-06-29

Shopify Lastmod · Jun 29

2026-06-27 → 2026-06-28

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.40(95 reviews)
  • 83%positive119
  • 1%neutral1
  • 17%negative24

Popular mentions

  • customer support
  • pricing
  • fulfillment errors
  • reliability
  • communication
  • hidden fees
  • inventory management
  • shipping accuracy

Top themes

  1. customer support2
  2. pricing2
  3. fulfillment errors1
  4. reliability1
  5. communication1
  6. hidden fees1
  7. inventory management1
  8. shipping accuracy1

What merchants praise

“I've worked with Shipmonk for over 3 years now . We switched over during peak season which could have been a total mess. Integration was smooth and painless. Ever since then, we love how responsive they are with any issues that rise up. We identify, locate the root cause, fix and move on. We have dedicated happiness engineer who is assisting us in all aspect and giving best top notch customer experience. we love the services of shipmonk.”
Saranghae Means I Love You · 5★

What merchants complain about

“If you love having angry and confused customers or if you love refunding and canceling orders, shipmonk is the perfect choice for you. Shipmonk is only interested in getting your money. They can take up to ten days to dispatch a parcel, there is zero accountability or apologies for staff. If you ask why a parcel hasn't shipped, they will mark it as shipped to get you off their back, but the item's tracking information won't work because the item hasn't been sent.”
Oliver Coen · 1★

Plans

ShipMonk | Order Fulfillment pricing tiers.

Free

Free to install

    Capabilities

    What ShipMonk can do.

    The 4 capabilities ShipMonk lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Order management

    1
    • Fulfillment

    Inventory management

    3
    • Auto-sync
    • Multi-warehouse
    • SKU mapping

    FAQ

    ShipMonk — frequently asked questions.

    What is ShipMonk on Shopify?
    ShipMonk, officially listed on the Shopify App Store as ShipMonk | Order Fulfillment, is a Shopify app in the Third-party logistics (3PL) category. ShipMonk’s powerful 3PL platform provides a simple solution for omnichannel ecommerce businesses of all sizes aiming to master their fulfillment challenges. Our in-house, tech-enabled fulfillment centers are supported by the most advanced order, inventory, shipping, and warehouse management software in the industry. Paired with transparent billing and leading customer support teams, with ShipMonk your business will stress less and grow more! It averages 4.40 out of 5 across 95 merchant reviews on the Shopify App Store.
    How much does ShipMonk cost?
    ShipMonk is priced at $0/month on the Shopify App Store.
    When was ShipMonk launched?
    ShipMonk launched on December 15, 2017 — over 8 years on the Shopify App Store. In that time it has gathered 95 merchant reviews.
    Is ShipMonk Built for Shopify?
    ShipMonk does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best ShipMonk alternatives?
    Merchants commonly compare ShipMonk with Shiprocket, Amazon MCF by ByteStand, Amazon MCF by WebBee, and ShipBob Fulfillment. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.
    What complaints come up about ShipMonk?
    17% of analyzed merchant reviews are negative. The pain points most often raised in critical reviews are customer support, pricing, and fulfillment errors — see the review fingerprint above for the per-merchant detail.

    Alternatives

    Apps merchants pick instead.

    Shiprocket - Shipping in India

    Shiprocket: eCommerce Shipping

    4.10★685

    Known for: shipping-issues

    ByteStand

    Amazon MCF by ByteStand

    4.90★353

    WebBee eSolutions Pvt Ltd.

    Amazon MCF by WebBee

    4.80★335

    ShipBob

    ShipBob Fulfillment

    4.50★273

    Known for: onboarding

    Browse more inAll Third-party logistics (3PL) apps

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running ShipMonk | Order Fulfillment.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Request access Get alerts on ShipMonk | Order Fulfillment

    Prefer the source? View ShipMonk | Order Fulfillment on the Shopify App Store ↗