Email marketing · refreshed Jun 12, 2026

TrustWILL Product Reviews App for Shopify

by CWILL · TrustWILL(formerly Trustoo): collect photo&video reviews, engage customers, and build brand trust.

1,447 reviews, 4.90 average. Live data from the Shopify App Store + Ongoing.AI’s daily install crawl — updated Jun 12, 2026.

Rating

4.90

1,447 reviews

Pricing

From $11/mo

freemium

Built for Shopify

Yes

Years live

4

launched Jan 13, 2022

Last updated

Jun 10, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

+0

28-day Δ

-4

Rating change

7-day Δ

+0.00

28-day Δ

+0.00

1,4571,4541,4521,4491,4465.003.752.501.250.00May 28May 31Jun 3Jun 6Jun 10Total reviewsRating (0–5)
TrustWILL Product Reviews App lost 4 reviews over the last 28 days.

Category rank over time

Where TrustWILL Product Reviews App sits day-by-day in Email marketing.

Position across the Email marketing page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart.

#6#7#8#9#10May 28May 31Jun 4Jun 8Jun 12Rank · Email marketing
Best position observed: #6. TrustWILL Product Reviews App slipped 4 positions over the window.

Catalog position

Where TrustWILL Product Reviews App sits in the App Store.

Rank and percentile inside the Email marketing category — the competitive shape of the niche around this app.

Rank in Email marketing

#10

of 360 active apps

Review count percentile

97th

vs category siblings

Rating percentile

75th

vs category siblings

Years on App Store

4

since 2022

Listing change cadence

What TrustWILL Product Reviews App has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 daysname: set to TrustWILL Product Reviews Apptagline: set to TrustWILL(formerly Trustoo): col…description: set to TrustWILL from CWILL is a review…icon_url: set to https://cdn.shopify.com/app-stor…pricing_model: set to freemiumpricing_tiers: set to Free (+2 more)primary_price_value: set to 11categories: set to Email marketing (+1 more)built_for_shopify: no → yeslaunched_at: set to Jan 13, 2022works_with: set to Checkout (+1 more)shopify_lastmod: set to 2026-05-29shopify_lastmod: 2026-05-29 → 2026-05-30shopify_lastmod: 2026-05-30 → 2026-05-31shopify_lastmod: 2026-05-31 → 2026-06-01shopify_lastmod: 2026-06-01 → 2026-06-02shopify_lastmod: 2026-06-02 → 2026-06-03shopify_lastmod: 2026-06-03 → 2026-06-04shopify_lastmod: 2026-06-04 → 2026-06-05shopify_lastmod: 2026-06-05 → 2026-06-06shopify_lastmod: 2026-06-06 → 2026-06-07shopify_lastmod: 2026-06-07 → 2026-06-09shopify_lastmod: 2026-06-09 → 2026-06-10May 22, 26Jun 1, 26Jun 12, 26

Shopify Lastmod · Jun 11

2026-06-09 → 2026-06-10

Shopify Lastmod · Jun 10

2026-06-07 → 2026-06-09

Shopify Lastmod · Jun 8

2026-06-06 → 2026-06-07

PricingIdentity & listingCadence

Review fingerprint

What merchants raise, and how they feel about it.

Sentiment breakdown

  • Positive98% · 1,482
  • Neutral0% · 5
  • Negative2% · 23
So far the app is fantastic! Very impressed! On the 2 occasions I have reached out the support has been great. Instant response with a real person and very clear help - despite our silly questions! Thank you for your support ANd again thank you Shan
scruffydogonline · 5★ ·
UPDATE: 2025 - I am no longer able to import reviews from Etsy. I have been reporting this since the end of last year - yet the customer service team only state they are passing this on to developers - nothing ever changes or has been fixed in many months now. Such a shame. It was a great app that functioned very well, and the support had previously been amazing. Something has happened, and it's no longer an app I feel I can trust (which is ironic considering the name). I would recommend looking elsewhere, sadly.
TheInkyDeer · 1★ ·

Top themes

  1. 1. customer-support2
  2. 2. pricing2
  3. 3. performance1
  4. 4. bugs1
  5. 5. billing-issue1

Plans

TrustWILL Product Reviews App pricing tiers.

Free

Free

  • 50 review requests (order-based)
  • Import reviews
  • Show 6 reviews per product
  • Discount code
  • 24/7 Chat support

Starter

$11.99/month

  • 200 review requests (order-based)
  • Show unlimited reviews
  • Branded email templates
  • Google snippet
  • Reply reviews
  • Webp images Opt

Growth

$29.99/month

  • 500 review requests (order-based)
  • Google shopping integration
  • Product grouping
  • Customer account
  • Video reviews
  • Q&A

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.

Find every brand running TrustWILL Product Reviews App.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Prefer the source? View TrustWILL Product Reviews App on the Shopify App Store ↗