SavedBy Package Protection

Shopify orders - other app by SavedBy.io·Protect Shipments- Eliminate costs related to delivery issues and increase revenue at the same time!

Snapshot

4.80(34 reviews)#4of 260 inOrders - Other

Ongoing.AI tracks SavedBy Package Protection daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesOrders - Other

Rating

4.80

34 reviews

Pricing

From $0/mo

freemium

Built for Shopify

No

Years live

4

launched Mar 30, 2022

Last updated

Jun 30, 2026

Shopify listing

Category rank over time

Where SavedBy Package Protection sits day-by-day in Orders - Other.

Position across the Orders - Other page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Orders - Other leaderboard →

#32#37#42#47#52May 28May 31Jun 4Jun 8Jun 12SavedBy Package Protection · #37ExchangeIt Returns & Exchange · #36KYC | Know Your Customer · #38
Best position observed: #33. SavedBy Package Protection climbed 2 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Catalog position

Where SavedBy Package Protection sits in the App Store.

Rank and percentile inside the Orders - Other category — the competitive shape of the niche around this app.

Rank in Orders - Other

#4

of 260 active apps

Review count percentile

99th

vs category siblings

Rating percentile

79th

vs category siblings

Years on App Store

4

since 2022

Listing change cadence

What SavedBy Package Protection has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+18shopify_lastmod: 2026-06-08 → 2026-06-11shopify_lastmod: 2026-06-11 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-15shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-20shopify_lastmod: 2026-06-20 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-27shopify_lastmod: 2026-06-27 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-30Jun 10, 26Jun 20, 26Jul 1, 26

Shopify Lastmod · Jul 1

2026-06-28 → 2026-06-30

Shopify Lastmod · Jun 29

2026-06-27 → 2026-06-28

Shopify Lastmod · Jun 28

2026-06-25 → 2026-06-27

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.80(34 reviews)
  • 97%positive34
  • 0%neutral0
  • 3%negative1

Popular mentions

  • customer support
  • onboarding
  • transparency
  • business practices

Top themes

  1. customer support1
  2. onboarding1
  3. transparency1
  4. business practices1

What merchants praise

Such a simple process, at first I was weary to make any changes to my website, but we actually saw conversion go up with this app and now I’m not sending out packages for free to customers!! Seriously a no brainer and their customer service team is the best! ‍
Caroline Calloway · 5

Plans

SavedBy Package Protection pricing tiers.

Free

Free to install

    FAQ

    SavedBy Package Protection — frequently asked questions.

    What is SavedBy Package Protection on Shopify?
    SavedBy Package Protection is a Shopify app in the Orders - Other category. With SavedBy, customers will be given the option to protect their package in case their package is lost, stolen, or damaged. When any issue does arise, customers file a claim – and once processed – they will have the option to re-order, or to receive a refund. In both these cases, the money comes from SavedBy's wallet- not yours. Shipping companies like USPS, UPS, FEDEX, etc. screw up, we'll take on the headache of dealing with an upset customer - and did we mention that you retain the revenue? It averages 4.80 out of 5 across 34 merchant reviews on the Shopify App Store.
    How much does SavedBy Package Protection cost?
    SavedBy Package Protection is priced at $0/month on the Shopify App Store.
    When was SavedBy Package Protection launched?
    SavedBy Package Protection launched on March 30, 2022 — over 4 years on the Shopify App Store. In that time it has gathered 34 merchant reviews.
    Is SavedBy Package Protection Built for Shopify?
    SavedBy Package Protection does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best SavedBy Package Protection alternatives?
    Merchants commonly compare SavedBy Package Protection with Delhivery, Exportify, Vrobo, and Send To Many Bulk Order Import. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.
    What complaints come up about SavedBy Package Protection?
    3% of analyzed merchant reviews are negative. The pain points most often raised in critical reviews are customer support, onboarding, and transparency — see the review fingerprint above for the per-merchant detail.

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running SavedBy Package Protection.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Prefer the source? View SavedBy Package Protection on the Shopify App Store ↗