ReturnBear

Shopify returns and exchanges app by ReturnBear·ReturnBear is an end-to-end returns management solution for fashion brands selling internationally.

Snapshot

5.00(6 reviews)#61of 186 inReturns and exchanges

Ongoing.AI tracks ReturnBear daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesReturns and exchangesThird-party logistics (3PL)

Rating

5.00

6 reviews

Pricing

From $0/mo

freemium

Built for Shopify

No

Years live

4

launched Jun 29, 2022

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where ReturnBear sits in the App Store.

Rank and percentile inside the Returns and exchanges category — the competitive shape of the niche around this app.

Rank in Returns and exchanges

#61

of 186 active apps

Review count percentile

66th

vs category siblings

Rating percentile

69th

vs category siblings

Years on App Store

4

since 2022

Listing change cadence

What ReturnBear has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+13shopify_lastmod: 2026-06-10 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-18 → 2026-06-30

Shopify Lastmod · Jun 19

2026-06-16 → 2026-06-18

Shopify Lastmod · Jun 17

2026-06-10 → 2026-06-16

PricingIdentity & listingCadence

Reviews

What merchants are saying

5.00(6 reviews)
  • 100%positive9
  • 0%neutral0
  • 0%negative0

Top themes

    What merchants praise

    “We have been using Return Bear for just over a year - and it has been wonderful. Anytime there has been an issue or problem, be it from our end, or our customers - RB is so quick to resolve it. Their communication is quick & clear. The team is very knowledgeable & friendly. Honestly, I cannot say enough good things about Return Bear !! Highly recommend them.”
    SOL KYST · 5★ · 2024-12-20

    Plans

    ReturnBear pricing tiers.

    Free

    Free to install

      Capabilities

      What ReturnBear can do.

      The 32 capabilities ReturnBear lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

      Returns and exchanges

      Return options

      10
      • Automated refunds
      • Manual refunds
      • Exchanges
      • Replacements
      • In-store returns
      • QR codes
      • Gift cards
      • Store credit
      • Gift returns
      • Discount codes

      Return management

      11
      • Automated approvals
      • Return portal
      • Custom policies
      • Non-returnable items
      • Return windows
      • Return reasons
      • Shipping labels
      • Return tracking
      • Email notifications
      • Custom branding
      • Refund management

      Third-party logistics (3PL)

      Order management

      8
      • Fulfillment
      • Batch processing
      • Order routing
      • Shipping labels
      • Multi-carrier tracking
      • Tracking page
      • Tracking links
      • Returns

      Inventory management

      3
      • Custom rules
      • Stock adjustments
      • Multi-warehouse

      FAQ

      ReturnBear — frequently asked questions.

      What is ReturnBear on Shopify?
      ReturnBear is a Shopify app in the Returns and exchanges category. ReturnBear helps make cross-border returns easy. We enable an Amazon-like experience for all brands that let's you give your customers a local return experience while reducing your operating effort and logistics costs. Our comprehensive returns software AND fully managed reverse logistics services helps you turn returns into revenue. It averages 5.00 out of 5 across 6 merchant reviews on the Shopify App Store.
      How much does ReturnBear cost?
      ReturnBear is priced at $0/month on the Shopify App Store.
      When was ReturnBear launched?
      ReturnBear launched on June 29, 2022 — over 4 years on the Shopify App Store. In that time it has gathered 6 merchant reviews.
      Is ReturnBear Built for Shopify?
      ReturnBear does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
      What are the best ReturnBear alternatives?
      Merchants commonly compare ReturnBear with EU Withdrawal Button & Form, AfterShip Returns & Exchanges, Return Prime:Return & Exchange, and Shiprocket. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

      Alternatives

      Apps merchants pick instead.

      401layers UG (haftungsbeschraenkt)

      EU Withdrawal Button & Form

      4.90★2,174

      Known for: ease-of-use

      AfterShip

      AfterShip Returns & Exchanges

      4.70★1,270

      Known for: customer-support

      Appsdart Solutions Private Limited

      Return Prime:Return & Exchange

      4.80★740

      Known for: customer-support

      Shiprocket - Shipping in India

      Shiprocket: eCommerce Shipping

      4.10★686

      Known for: customer-support

      Browse more inAll Returns and exchanges apps All Third-party logistics (3PL) apps

      Methodology

      Where the numbers come from.

      Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

      Find every brand running ReturnBear.

      Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

      Track ReturnBear — free Start free

      Prefer the source? View ReturnBear on the Shopify App Store ↗