OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Shopify rating
5.0 ★
1 reviews
Pricing
Free trial available
Growth
$149/month
14-day free trial
  • • Churn risk & reorder-date predictions
  • • Customer 360 with next-order forecast
  • • RFM, cohort & lifetime-value analytics
  • • Ranked next-best retention actions
Scale
$299/month
14-day free trial
  • • Everything in Growth
  • • Reorder & win-back audience builder
  • • SMS-ready lists on reorder windows
  • • Klaviyo-shaped CSV export
Concierge
$1,200/month
14-day free trial
  • • Everything in Scale
  • • Meta audiences from retention segments
  • • Loyalty, rewards & support insights
  • • White-glove onboarding & support
What does Retrics do?

Retrics analyzes your Shopify orders, customers, and products to show who is likely to reorder, who is slipping away, and who is most valuable. It...

  • Understands each customer’s reorder rhythm and next likely purchase.
  • Identifies loyal customers and what they may need next.
  • Scores lapse risk against each customer’s own buying cadence.
  • Drafts personalized reorder, win-back, and cross-sell messages.
  • Reveals product, cohort, LTV, and repeat-purchase trends.

Features

AnalyticsReal-time trackingActivity trackingEvent trackingSegmentationPage viewsVisitor IPLifetime value (LTV)Broken linksLoyalty analysisCohort analysisAI insightsMarketing attributionCheckout analyticsROASProfit insightsPurchase trackingFunnel analysisUTM trackingAbandoned cartPixel trackingHeatmapsAnalytics dashboardCustom dashboardsMulti-store reportsBenchmarkingCustom reportsData exportHistorical analysisForecastingReport schedulingNotificationsMarketing - Other
Review history
Daily review count on the Shopify App Store
1±0 · 30d· Rating steady at 5.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Marketing - Other
    #156▲1
  • Analytics
    #635▼8

Tracked daily · last 7 days · as of 2026-09-25

Catalog position
Within Analytics on the App Store
Rank by reviews
#436 of 1,349
Review percentile
68th
Rating percentile
100th
On the App Store
0.2 yrs
Apps similar to Retrics
The App Store's own "more apps like this" for Retrics
MoEngage
4.5(4)

Free

Netcore Customer Engagement
5.0(15)

Free

Customer Data Enrichment
5.0(3)

Free to install

Frequently asked questions

Retrics analyzes your Shopify orders, customers, and products to show who is likely to reorder, who is slipping away, and who is most valuable. It... It's a analytics tool for ecommerce stores.