OngoingAI

Retrics usage & market intelligence

Shopify rating

5.0 ★

1 reviews

Pricing
Free trial available
Growth$149/month

14-day free trial

  • • Churn risk & reorder-date predictions
  • • Customer 360 with next-order forecast
  • • RFM, cohort & lifetime-value analytics
  • • Ranked next-best retention actions
Scale$299/month

14-day free trial

  • • Everything in Growth
  • • Reorder & win-back audience builder
  • • SMS-ready lists on reorder windows
  • • Klaviyo-shaped CSV export
Concierge$1,200/month

14-day free trial

  • • Everything in Scale
  • • Meta audiences from retention segments
  • • Loyalty, rewards & support insights
  • • White-glove onboarding & support
What does Retrics do?

Retrics analyzes your Shopify orders, customers, and products to show who is likely to reorder, who is slipping away, and who is most valuable. It...

  • Understands each customer’s reorder rhythm and next likely purchase.
  • Identifies loyal customers and what they may need next.
  • Scores lapse risk against each customer’s own buying cadence.
  • Drafts personalized reorder, win-back, and cross-sell messages.
  • Reveals product, cohort, LTV, and repeat-purchase trends.

Features

AnalyticsReal-time trackingActivity trackingEvent trackingSegmentationPage viewsVisitor IPLifetime value (LTV)Broken linksLoyalty analysisCohort analysisAI insightsMarketing attributionCheckout analyticsROASProfit insightsPurchase trackingFunnel analysisUTM trackingAbandoned cartPixel trackingHeatmapsAnalytics dashboardCustom dashboardsMulti-store reportsBenchmarkingCustom reportsData exportHistorical analysisForecastingReport schedulingNotificationsMarketing - Other
Review history
Daily review count on the Shopify App Store
1±0 · 26d· Rating steady at 5.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Marketing - Other#88 on Aug 15 → #89 on Aug 19 · 5 observed days#89▼1

Tracked daily · last 5 days · as of 2026-08-19

Catalog position
Within Analytics on the App Store
Rank by reviews
#424 of 1,263
Review percentile
67th
Rating percentile
100th
On the App Store
0.1 yrs
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Frequently asked questions

Retrics analyzes your Shopify orders, customers, and products to show who is likely to reorder, who is slipping away, and who is most valuable. It... It's a analytics tool for ecommerce stores.