OngoingAI

Release Desk usage & market intelligence

Pricing
Free plan available
FreeFree
  • • Read-only morning queue
  • • 20 unhandled rows per day
  • • See holds, risk, cancels
  • • Hold/Release need upgrade
Exceptions$19/month
  • • Unlimited exception rows
  • • Confirm Hold before fulfill
  • • Release after you review
  • • Cancel queue + native path
  • • No per-order fee
What does Release Desk do?

A shipping-day review queue for fulfillment holds, unheld high-risk orders, address holds from other apps, and customer cancel requests. On Excepti...

  • Hold-first queue for unheld high-risk orders
  • Confirm hold or release in the app
  • Cancel requests polled from Shopify events
  • Native order banner for agree or decline
  • Does not hard-stop 3PL-managed locations

Features

Orders - Other
Review history
Daily review count on the Shopify App Store
0±0 · 9d· Rating steady at 0.0★
Sep 6Sep 14

Daily tracking from Aug 10, 2026 through today · 9 days observed · sign up free for the full history →

Catalog position
Within Orders - Other on the App Store
Rank by reviews
#313 of 324
Review percentile
4th
Rating percentile
72th
On the App Store
0 yrs
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Frequently asked questions

A shipping-day review queue for fulfillment holds, unheld high-risk orders, address holds from other apps, and customer cancel requests. On Excepti... It's a orders - other tool for ecommerce stores.