OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Pricing
Free plan available
Free
Free
  • • Unlimited AI replies
  • • AI learns up to 200 products
  • • Unlimited chat history
  • • AI learns your collections & policies
  • • Unlimited Q&A answers
Standard
$14/month
14-day free trial
  • • Everything in Free
  • • AI learns up to 1,000 products
  • • AI learns from up to 25 sources & files
  • • AI can offer discounts
  • • Custom AI instructions
Pro
$39/month
14-day free trial
  • • Everything in Standard
  • • AI learns up to 5,000 products
  • • Unlimited sources & files
  • • AI web search & answers
  • • Connect your own tools (MCP)
What does RagChat do?

Free AI chatbot and live chat for Shopify stores. Answers customer questions from your real products, recommends items, captures leads, and replies by email.

  • AI answers from your real products, collections & pages
  • Recommends products with rich cards inside the chat
  • Live chat, human + AI shared inbox, and email follow-ups
  • Connect external tools via MCP so the AI can use them in chats
  • Captures shopper names and emails as leads

Features

ChatAI chatbotsLive chatEmail chatFile uploadMulti-languageReal-time translationAgent analyticsDiscountsFAQsGreetingsProduct recommendationsQuick repliesOrder updatesSurveysColor and fontEmojis and stickersChat windowBusiness hoursWelcome messagesChat buttonsTaggingSelling online - Other
Review history
Daily review count on the Shopify App Store
0±0 · 30d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Selling online - Other
    #39▼14
  • Chat
    #209▼58

Tracked daily · last 30 days · as of 2026-09-24

Catalog position
Within Chat on the App Store
Rank by reviews
#653 of 889
Review percentile
27th
Rating percentile
61th
On the App Store
0.2 yrs
Works with
Integrations listed for RagChat: AI Chatbot & Livechat
Shopify AdminEmailGoogle GeminiMCPOnline Store 2.0
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Frequently asked questions

Free AI chatbot and live chat for Shopify stores. Answers customer questions from your real products, recommends items, captures leads, and replies by email. It's a chat tool for ecommerce stores.