OngoingAI

VOL usage & market intelligence

Shopify rating

5.0 ★

64 reviews

What merchants actually report
5.00average· 64 reviews analyzed· 61 with written feedback
100% 5★0% ≤3★

48% of attributable reviewers are United States merchants.

The developer replies to 100% of reviews overall.

Recent sentiment holds steady at 5.00, in line with the 5.00 lifetime average.

Rating · last 90d

5.00

Recent direction

Replies to reviews

100%

Developer response rate

Replies to critical

On 3★ and below

Long-term reviewers

0%

Using 1yr+ at review

Top merchant markets

United States 48%Canada 9%Australia 8%Saudi Arabia 8%United Kingdom 8%

Tenure when reviewed

under a day 45%days 48%months 6%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
FreeFree
  • Up to 10 monthly orders with fees
  • Online store fees only
  • Fixed & percentage fees
  • Product & cart conditions
  • Location-based fee rules
Pro$15/month

7-day free trial

  • Includes 200 monthly orders with fees
  • Online Store, POS & Draft Orders
  • Optional & Required fees with validation
  • Fixed & Percentage fee rules
  • Product, Cart & Order conditions
Plus$35/month

7-day free trial

  • Includes 500 monthly orders with fees
  • for Shopify Plus stores only
  • Includes all Pro features
  • Payment & Shipping fee rules
  • Customer Tags & B2B rules
What does VOL do?

Charge product fees, payment fees, import duties, surcharges, customs fees and tariffs across cart, checkout, POS and draft orders with flexible rules for B2B.

  • Apply product fees across cart, checkout, POS, draft orders and storefront flows
  • Set rules by product, cart, location, customer, market and order conditions
  • Create optional or required product, payment and checkout surcharges
  • Support payment fees, import duties, customs fees, tariffs & order surcharges
  • Protect required fees with checkout validation and clear fee display

Features

Pricing - OtherCheckout - Other
Review history
Daily review count on the Shopify App Store
64+8 · 26d~0.3/day· Rating steady at 5.0
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Pricing - Other#3 on Aug 15 → #3 on Sep 5 · 22 observed days#3
  • Checkout - Other#12 on Aug 15 → #13 on Sep 5 · 22 observed days#131

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Pricing - Other on the App Store
Rank by reviews
#3 of 87
Review percentile
98th
Rating percentile
100th
On the App Store
0.5 yrs
Works with
Integrations listed for VOL ‑ Surcharge & Product Fees
CheckoutShopify POSShopify AdminLinnworks Inventory ManagementMatrixify, NetSuiteMicrosoft Dynamics 365Point of SaleUnleashed Inventory Management

Frequently asked questions

Charge product fees, payment fees, import duties, surcharges, customs fees and tariffs across cart, checkout, POS and draft orders with flexible rules for B2B. It's a pricing - other tool for ecommerce stores.