OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Shopify rating
4.8 ★
72 reviews
What merchants actually report
4.71average· 65 reviews analyzed· 60 with written feedback
86% 5★6% ≤3★

34% of attributable reviewers are United States merchants. 25% had used the app for a year or more when they reviewed.

The developer replies to 88% of reviews overall and 100% of critical ones.

Rating · last 90d
—
Recent direction
Replies to reviews
88%
Developer response rate
Replies to critical
100%
On 3★ and below
Long-term reviewers
25%
Using 1yr+ at review
Top merchant markets
United States 34%United Kingdom 15%Germany 14%Canada 6%Japan 5%
Tenure when reviewed
under a day 20%days 31%months 25%a year or more 25%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
Development Plan
Free
  • • Free for all partner development stores
  • • Test the app on development store
Pro Plan
$25/month
1-day free trial · or $250/year and save 17%
  • • Unlimited Responses
  • • White Labeled Forms (No Watermarks)
  • • Export Responses as CSV
  • • Required/Optional Field
  • • Survey Statistics
What does Hulk NPS Post Purchase Survey do?

The HulkApps NPS Survey app will make it simple for you to collect post-purchase customer feedback via a custom survey form and an NPS form.

  • Run post purchase surveys on Checkout, Thank You and Order Status pages.
  • Conditional logic personalizes each survey question based on prior answers.
  • NPS and rating scores reveal customer satisfaction, behavior & preferences.
  • Build surveys with drop-downs, radio buttons, checkboxes, text & steppers.
  • Export responses or sync survey answers to Slack and Google Sheets.

Features

FormsFeedbackSurveysFont and colorCustom CSSCustom JavaScriptEmbedded formsEmail templatesEmail responsesData exportDashboardAnalyticsDrag-and-drop editorFile uploadPop-upsCustomer satisfactionNet Promoter Score (NPS)Product feedbackPost-purchase
Review history
Daily review count on the Shopify App Store
72+8 · 30d~0.3/day· Rating steady at 4.8★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Surveys
    #36▼6
  • Forms
    #39▼1

Tracked daily · last 30 days · as of 2026-09-24

Catalog position
Within Forms on the App Store
Rank by reviews
#14 of 164
Review percentile
92th
Rating percentile
73th
On the App Store
7.1 yrs
Works with
Integrations listed for Hulk NPS Post Purchase Survey
CheckoutCustomer accountsShopify AdminGoogle sheetsHulkAppsRechargeSlack
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Frequently asked questions

The HulkApps NPS Survey app will make it simple for you to collect post-purchase customer feedback via a custom survey form and an NPS form. It's a forms tool for ecommerce stores.