OngoingAI

Hulk NPS Post Purchase Survey usage & market intelligence

Shopify rating

4.8 ★

72 reviews

What merchants actually report
4.71average· 65 reviews analyzed· 60 with written feedback
86% 5★6% ≤3★

34% of attributable reviewers are United States merchants. 25% had used the app for a year or more when they reviewed.

The developer replies to 88% of reviews overall and 100% of critical ones.

Rating · last 90d

—

Recent direction

Replies to reviews

88%

Developer response rate

Replies to critical

100%

On 3★ and below

Long-term reviewers

25%

Using 1yr+ at review

Top merchant markets

United States 34%United Kingdom 15%Germany 14%Canada 6%Japan 5%

Tenure when reviewed

under a day 20%days 31%months 25%a year or more 25%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
Development PlanFree
  • • Free for all partner development stores
  • • Test the app on development store
Pro Plan$25/month

1-day free trial · or $250/year and save 17%

  • • Unlimited Responses
  • • White Labeled Forms (No Watermarks)
  • • Export Responses as CSV
  • • Required/Optional Field
  • • Survey Statistics
What does Hulk NPS Post Purchase Survey do?

The HulkApps NPS Survey app will make it simple for you to collect post-purchase customer feedback via a custom survey form and an NPS form.

  • Run post purchase surveys on Checkout, Thank You and Order Status pages.
  • Conditional logic personalizes each survey question based on prior answers.
  • NPS and rating scores reveal customer satisfaction, behavior & preferences.
  • Build surveys with drop-downs, radio buttons, checkboxes, text & steppers.
  • Export responses or sync survey answers to Slack and Google Sheets.

Features

FormsFeedbackSurveysFont and colorCustom CSSCustom JavaScriptEmbedded formsEmail templatesEmail responsesData exportDashboardAnalyticsDrag-and-drop editorFile uploadPop-upsCustomer satisfactionNet Promoter Score (NPS)Product feedbackPost-purchase
Review history
Daily review count on the Shopify App Store
72+7 · 26d~0.3/day· Rating steady at 4.8★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Surveys#31 on Aug 15 → #36 on Sep 5 · 22 observed days#36▼5
  • Forms#36 on Aug 15 → #39 on Sep 5 · 22 observed days#39▼3

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Forms on the App Store
Rank by reviews
#14 of 154
Review percentile
92th
Rating percentile
73th
On the App Store
7 yrs
Works with
Integrations listed for Hulk NPS Post Purchase Survey
CheckoutCustomer accountsShopify AdminGoogle sheetsHulkAppsRechargeSlack
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Frequently asked questions

The HulkApps NPS Survey app will make it simple for you to collect post-purchase customer feedback via a custom survey form and an NPS form. It's a forms tool for ecommerce stores.