OngoingAI

Heads Up usage & market intelligence

Shopify rating

5.0 ★

1 reviews

Pricing
Free plan available
FreeFree
  • • 1 active notice rule
  • • Tag-based rules only
  • • All 3 POS alert surfaces included
Standard$12/month
  • • 5 active notice rules
  • • Recurring dates: birthdays, renewals
  • • Customer metafield rules
  • • Tag based rules
  • • Purchase history rules
Plus$18/month
  • • Unlimited active notice rules
  • • For multi-location stores running rules
  • • Every condition type, no rule budget
What does Heads Up do?

Your staff can't memorize every customer. Flag one — VIP, wholesale buyer, birthday, lapsed shopper, expiring member — and the moment they are adde...

  • Alert when a flagged or blocked customer starts a transaction
  • VIP badge so staff recognize your best customers at the register
  • Birthday and anniversary rules fire every year on the date, automatically
  • Set your own rules by tag, purchase history, name/email, or customer metafields
  • Ask Shopify Sidekick for help to set up your rules and check their activity

Features

Staff notificationsCustom alertsCustomer notificationsNotification rulesTaggingMulti-channel
Review history
Daily review count on the Shopify App Store
1+1 · 29d· Rating 0.0★ → 5.0★
Aug 17Sep 14

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Staff notifications#15▲13

Tracked daily · last 21 days · as of 2026-09-15

Catalog position
Within Staff notifications on the App Store
Rank by reviews
#24 of 76
Review percentile
70th
Rating percentile
100th
On the App Store
0.1 yrs
Works with
Integrations listed for Heads Up: POS Customer Alerts
Shopify POSPOSSidekick
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Frequently asked questions

Your staff can't memorize every customer. Flag one — VIP, wholesale buyer, birthday, lapsed shopper, expiring member — and the moment they are adde... It's a staff notifications tool for ecommerce stores.