OngoingAI

Ordertracker usage & market intelligence

Shopify rating

4.3 ★

53 reviews

What merchants actually report
4.48average· 44 reviews analyzed· 43 with written feedback
82% 5★11% ≤3★

30% of attributable reviewers are Brazil merchants. 9% had used the app for a year or more when they reviewed.

The developer replies to 96% of reviews overall and 100% of critical ones.

Recent reviewers rate Ordertracker 5.00, above its 4.48 lifetime average.

Rating · last 90d

5.00

Recent direction

Replies to reviews

96%

Developer response rate

Replies to critical

100%

On 3★ and below

Long-term reviewers

9%

Using 1yr+ at review

Top merchant markets

Brazil 30%France 16%United States 16%Spain 9%Belgium 7%

Tenure when reviewed

under a day 30%days 27%months 34%a year or more 9%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
FreeFree
  • • 25 orders per month
  • • Fully customizable branded tracking page
  • • Automated email notifications
  • • Chinese carriers masked
  • • Product upsells on your tracking page
Essential$9/month

2-day free trial · or $84/year and save 22%

  • • 250 orders tracked per month
Pro$29/month

2-day free trial · or $276/year and save 21%

  • • 1000 orders per month
Business$99/month

2-day free trial · or $948/year and save 20%

  • • 5000 orders per month
What does Ordertracker do?

Track orders, send email notifications, hide Chinese carriers for dropshipping, display upsells and monitor deliveries with analytics across 1,200+ carriers.

  • Branded tracking page where customers can track their orders on your store.
  • Automatic email notifications to keep customers informed from order to delivery.
  • Chinese carriers and tracking events replaced with clean generic phrases.
  • Built-in upsells on the tracking page to generate extra revenue.
  • Centralized dashboard with delivery analytics and incident reports.

Features

Order trackingBranded tracking pageOrder lookup pageReal-time trackingCustom tracking linkTranslationEstimated delivery dateGlobal trackingDashboardsOrder exportMulti-carrierAPIAnalyticsCarrier maskingEmailReal-time notificationsSMSCustom notificationsAutomationsStorefronts - Other
Review history
Daily review count on the Shopify App Store
53+7 · 26d~0.3/day· Rating steady at 4.3★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Storefronts - Other#26 on Aug 15 → #28 on Sep 5 · 22 observed days#28▼2
  • Order tracking#33 on Aug 15 → #31 on Sep 5 · 22 observed days#31▲2

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Order tracking on the App Store
Rank by reviews
#20 of 246
Review percentile
92th
Rating percentile
68th
On the App Store
4 yrs
Works with
Integrations listed for Ordertracker ‑ Track & Upsell
Shopify Admin
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The App Store's own "more apps like this" for Ordertracker
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Frequently asked questions

Track orders, send email notifications, hide Chinese carriers for dropshipping, display upsells and monitor deliveries with analytics across 1,200+ carriers. It's a order tracking tool for ecommerce stores.