OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Shopify rating
4.4 ★
54 reviews
What merchants actually report
4.49average· 45 reviews analyzed· 44 with written feedback
82% 5★11% ≤3★

29% of attributable reviewers are Brazil merchants. 9% had used the app for a year or more when they reviewed.

The developer replies to 93% of reviews overall and 100% of critical ones.

Recent reviewers rate Ordertracker 5.00, above its 4.49 lifetime average.

Rating · last 90d
5.00
Recent direction
Replies to reviews
93%
Developer response rate
Replies to critical
100%
On 3★ and below
Long-term reviewers
9%
Using 1yr+ at review
Top merchant markets
Brazil 29%France 16%United States 16%Spain 9%Belgium 7%
Tenure when reviewed
under a day 29%days 27%months 36%a year or more 9%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
Free
Free
  • • 25 orders per month
  • • Fully customizable branded tracking page
  • • Automated email notifications
  • • Chinese carriers masked
  • • Product upsells on your tracking page
Essential
$9/month
2-day free trial · or $84/year and save 22%
  • • 250 orders tracked per month
Pro
$29/month
2-day free trial · or $276/year and save 21%
  • • 1000 orders per month
Business
$99/month
2-day free trial · or $948/year and save 20%
  • • 5000 orders per month
What does Ordertracker do?

Track orders, send email notifications, hide Chinese carriers for dropshipping, display upsells and monitor deliveries with analytics across 1,200+ carriers.

  • Branded tracking page where customers can track their orders on your store.
  • Automatic email notifications to keep customers informed from order to delivery.
  • Chinese carriers and tracking events replaced with clean generic phrases.
  • Built-in upsells on the tracking page to generate extra revenue.
  • Centralized dashboard with delivery analytics and incident reports.

Features

Order trackingBranded tracking pageOrder lookup pageReal-time trackingCustom tracking linkTranslationEstimated delivery dateGlobal trackingDashboardsOrder exportMulti-carrierAPIAnalyticsCarrier maskingEmailReal-time notificationsSMSCustom notificationsAutomationsStorefronts - Other
Review history
Daily review count on the Shopify App Store
54+9 · 30d~0.3/day· Rating 4.2★ → 4.4★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Storefronts - Other
    #29▼3
  • Order tracking
    #31▲2

Tracked daily · last 30 days · as of 2026-09-24

Catalog position
Within Order tracking on the App Store
Rank by reviews
#20 of 259
Review percentile
93th
Rating percentile
70th
On the App Store
4 yrs
Works with
Integrations listed for Ordertracker ‑ Track & Upsell
Shopify Admin
Apps similar to Ordertracker
The App Store's own "more apps like this" for Ordertracker
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Tracking Plug

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Frequently asked questions

Track orders, send email notifications, hide Chinese carriers for dropshipping, display upsells and monitor deliveries with analytics across 1,200+ carriers. It's a order tracking tool for ecommerce stores.