OrderPing — Smart Order Alerts

OrderPing, officially listed on the Shopify App Store as OrderPing — Smart Order Alerts, is a Shopify app in the Workflow automation category. OrderPing sends every new Shopify order to the teammate who handles it — warehouse sees fragile orders in Slack, sales gets B2B in email, and you get flagged orders pushed to your phone. Set filters once (order total, tag, SKU, country, discount, status; AND/OR), so each order goes to its matching teammate and channel. No code or developers required. Every alert is logged so you can see what matched and how it delivered. No more forwarding, no orders buried in someone else's inbox.

OrderPing offers a free plan and 3 paid plans starting at $9/month and going up to $99/month. The free plan includes 100 notifications/month, Unlimited notification rules, Email, Slack, and mobile push alerts, and Up to 5 email recipients per rule. The paid plans unlock advanced features beyond what's available on the free tier.

Yes — OrderPing offers a free plan alongside paid options. The free plan includes 100 notifications/month, Unlimited notification rules, and Email, Slack, and mobile push alerts. Paid plans start at $9/month for advanced features.

OrderPing launched on May 7, 2026.

OrderPing does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.

Merchants commonly compare OrderPing with Shopify Flow, Rewind Backups, Synctrack PayPal Tracking Sync, and Chargeflow Prevent Chargebacks. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.