OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Pricing
Free trial available
Basic
$3.99/month
7-day free trial
  • • For Basic Shopify stores
  • • Unlimited cancellations
Growth
$7.99/month
7-day free trial
  • • For Shopify & Advanced Plans
  • • Unlimited cancellations
  • • Setup assistance
Plus
$49.99/month
7-day free trial
  • • For Shopify Plus Plan
  • • Unlimited cancellations
  • • Setup assistance
  • • Priority support
What does Order Undo do?

Allow customers to cancel and edit orders before fulfillment. Automate refunds, inventory restocking, and reduce support tickets. Zero-code 2-minute setup.

  • Self-service order cancellation, shipping address correction, and item editing.
  • Custom cancellation windows and fulfillment rules to prevent shipping errors.
  • Automate instant payment refunds and inventory restocking upon cancellation.
  • Native integration with New Customer Accounts, Thank You pages, and OS 2.0 theme
  • Shopify Sidekick support in admin plus buyer cancellation reason analytics.

Features

Order editingCancellationsRe-ordersRefundsCustomer portalStatus updatesTaggingOrders - Other
Review history
Daily review count on the Shopify App Store
0±0 · 30d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Order editing
    #129▼15
  • Orders - Other
    #383▼67

Tracked daily · last 7 days · as of 2026-09-25

Catalog position
Within Order editing on the App Store
Rank by reviews
#119 of 143
Review percentile
17th
Rating percentile
55th
On the App Store
0.7 yrs
Works with
Integrations listed for Order Undo ‑ Cancel Edit Order
CheckoutCustomer accountsShopify Admin
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The App Store's own "more apps like this" for Order Undo
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Frequently asked questions

Allow customers to cancel and edit orders before fulfillment. Automate refunds, inventory restocking, and reduce support tickets. Zero-code 2-minute setup. It's a order editing tool for ecommerce stores.