OngoingAI

Order Undo usage & market intelligence

Pricing
Free trial available
Basic$3.99/month

7-day free trial

  • • For Basic Shopify stores
  • • Unlimited cancellations
Growth$7.99/month

7-day free trial

  • • For Shopify & Advanced Plans
  • • Unlimited cancellations
  • • Setup assistance
Plus$49.99/month

7-day free trial

  • • For Shopify Plus Plan
  • • Unlimited cancellations
  • • Setup assistance
  • • Priority support
What does Order Undo do?

Allow customers to cancel and edit orders before fulfillment. Automate refunds, inventory restocking, and reduce support tickets. Zero-code 2-minute setup.

  • Self-service order cancellation, shipping address correction, and item editing.
  • Custom cancellation windows and fulfillment rules to prevent shipping errors.
  • Automate instant payment refunds and inventory restocking upon cancellation.
  • Native integration with New Customer Accounts, Thank You pages, and OS 2.0 theme
  • Shopify Sidekick support in admin plus buyer cancellation reason analytics.

Features

Order editingCancellationsRe-ordersRefundsCustomer portalStatus updatesTaggingOrders - Other
Review history
Daily review count on the Shopify App Store
0±0 · 26d· Rating steady at 0.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Catalog position
Within Order editing on the App Store
Rank by reviews
#119 of 131
Review percentile
10th
Rating percentile
53th
On the App Store
0.6 yrs
Works with
Integrations listed for Order Undo ‑ Cancel Edit Order
CheckoutCustomer accounts
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The App Store's own "more apps like this" for Order Undo
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Frequently asked questions

Allow customers to cancel and edit orders before fulfillment. Automate refunds, inventory restocking, and reduce support tickets. Zero-code 2-minute setup. It's a order editing tool for ecommerce stores.