OrderProtect

Shopify cart customization app by OrderProtect·Offer customers the option to pay an additional fee at checkout to protect their order.

Snapshot

5.00(10 reviews)#138of 471 inCart customization

Ongoing.AI tracks OrderProtect daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

Rating

5.00

10 reviews

Pricing

From $29/mo

free_trial

Built for Shopify

No

Years live

4

launched May 27, 2022

Last updated

Jul 1, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

+0

28-day Δ

+0

Rating change

7-day Δ

+0.00

28-day Δ

+0.00

#11#11#11#10#105.003.752.501.250.00May 28Jun 5Jun 14Jun 23Jul 2Total reviewsRating (0–5)
OrderProtect added 0 reviews over the last 28 days.

Catalog position

Where OrderProtect sits in the App Store.

Rank and percentile inside the Cart customization category — the competitive shape of the niche around this app.

Rank in Cart customization

#138

of 471 active apps

Review count percentile

70th

vs category siblings

Rating percentile

69th

vs category siblings

Years on App Store

4

since 2022

Listing change cadence

What OrderProtect has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+13shopify_lastmod: 2026-06-09 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30shopify_lastmod: 2026-06-30 → 2026-07-01Jun 11, 26Jun 21, 26Jul 2, 26

Shopify Lastmod · Jul 2

2026-06-30 → 2026-07-01

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-19 → 2026-06-29

PricingIdentity & listingCadence

Reviews

What merchants are saying

5.00(10 reviews)
  • 92%positive11
  • 0%neutral0
  • 8%negative1

Popular mentions

  • documentation
  • customer support
  • compatibility issues
  • ease of use
  • onboarding

Top themes

  1. documentation1
  2. customer support1
  3. compatibility issues1
  4. ease of use1
  5. onboarding1

What merchants praise

Very good app, I would highly recommend it to all businesses! Businesses end up covering the costs for delivery companies losing shipments all the time and this helps cover the cost for those shipments. You'll be surprised at how many customers add this onto their order!
H E X X E E · 5 · 2023-04-24

Plans

OrderProtect pricing tiers.

Basic Plan

$29.99/month

  • Up to 500 Orders / Month
  • Free Expert Installation
  • Email & Chat Support

Growth Plan

$59.99/month

  • Everything in the Basic Plan +
  • Up to 1000 orders per month
  • Customization Options

Advanced Plan

$199.99/month

  • Everything in the Growth Plan +
  • Up to 2500 orders per month
  • Custom Widget

Enterprise Plan

$499.99/month

  • Everything in the Advanced Plan +
  • 5000+ orders per month
  • Shopify Plus Custom Widget
  • Dedicated Account Manager

Capabilities

What OrderProtect can do.

The 22 capabilities OrderProtect lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Cart customization

Cart display

5
  • Custom styles
  • Custom rules
  • Mobile responsive
  • Cart drawer
  • Terms checkbox

Upselling

1
  • Additional fees

Checkout customization

1
  • One-click upsell

Warranties and insurance

Coverage type

5
  • Stolen packages
  • Lost packages
  • Extended warranty
  • Fixed pricing
  • Percentage pricing

Opt-in experience

7
  • Auto opt-in
  • Cart page
  • Checkout
  • Custom widget
  • Coverage confirmation
  • Custom branding
  • Custom upsell

Claims management

3
  • Claims portal
  • Custom policies
  • Claims dashboard

FAQ

OrderProtect — frequently asked questions.

What is OrderProtect on Shopify?
OrderProtect is a Shopify app in the Cart customization category. OrderProtect seamlessly integrates into your cart to enable e-commerce stores to offer customers the option to pay an additional fee to protect their order. Store owners keep all of the additional revenue to offset the costs, rather than paying a third party. (We are not an Insurance Company, and do NOT Underwrite plans.) The app was developed by e-commerce store owners for other e-commerce stores to generate additional revenue and improve customer experience. It averages 5.00 out of 5 across 10 merchant reviews on the Shopify App Store.
How much does OrderProtect cost?
OrderProtect has 4 paid plans on the Shopify App Store, starting at $29/month and going up to $499.99/month.
Is OrderProtect free?
No, OrderProtect is a paid Shopify app. Plans start at $29/month on the Shopify App Store.
When was OrderProtect launched?
OrderProtect launched on May 27, 2022 — over 4 years on the Shopify App Store. In that time it has gathered 10 merchant reviews.
Is OrderProtect Built for Shopify?
OrderProtect does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best OrderProtect alternatives?
Merchants commonly compare OrderProtect with Upsell.com, Essential Upsell & Cross Sell, EG Auto Add to Cart Free Gift, and Kaching CartDrawer Cart Upsell. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running OrderProtect.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Prefer the source? View OrderProtect on the Shopify App Store ↗