OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Shopify rating
4.8 ★
75 reviews
What merchants actually report
4.46average· 70 reviews analyzed· 66 with written feedback
84% 5★16% ≤3★

70% of attributable reviewers are United States merchants. 16% had used the app for a year or more when they reviewed.

The developer replies to 81% of reviews overall and 55% of critical ones.

Recent reviewers rate Triom 5.00, above its 4.46 lifetime average.

Rating · last 90d
5.00
Recent direction
Replies to reviews
81%
Developer response rate
Replies to critical
55%
On 3★ and below
Long-term reviewers
16%
Using 1yr+ at review
Top merchant markets
United States 70%Australia 4%Canada 4%Sweden 3%United Kingdom 3%
Tenure when reviewed
under a day 17%days 34%months 33%a year or more 16%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
MERGE AS YOU GO
Free
  • • Includes 5 FREE Merges + 50¢/Merge
  • • Includes 5 FREE Edits + 50¢/Edit
  • • Automatic / Manual order merging
  • • Customer order editing
  • • Merge & Edit history
BASIC PLAN
$9.99/month
7-day free trial
  • • Includes 35 Merges + 30¢/Merge
  • • Includes 25 Edits + 50¢/Edit
  • • Automatic / Manual order merging
  • • Customer order editing
  • • Customer Notifications
PRO PLAN
$39.99/month
7-day free trial
  • • Includes 100 Merges + 20¢/Merge
  • • Unlimited customer edits
  • • Automatic / Manual order merging
  • • Advanced Editing rules
  • • Customer Notifications
ADVANCED PLAN
$79.99/month
7-day free trial
  • • Includes 350 Merges + 15¢/Merge
  • • Unlimited customer edits
  • • Automatic / Manual order merging
  • • Advanced Editing rules
  • • Customer Notifications
What does Triom do?

Automatically merge Shopify orders from same customer to reduce shipping costs. Smart bulk merge + notifications + analytics. Start free trial today.

  • Automatic merge - merge orders on autopilot based on your criteria
  • Merge suggestions - identify same-destination orders ready to merge
  • Customer self-editing - change address, items, quantities, or cancel
  • Conditional editing rules with per-order window and action overrides
  • Restrict edits by sales channel, location, order tags, or product tags

Features

Order editingCancellationsMergingRe-routingRe-ordersRefundsAddressLine itemsShipping feesCustom rulesAutomated workflowsBulk editingCustomer portalStatus updatesTaggingFilteringArchivingAnalyticsWorkflow automationFraud detectionOrder fulfillmentOrder tagsTime-basedOrder processingConditional logicCustom triggersCustom workflows
Review history
Daily review count on the Shopify App Store
75+7 · 30d~0.2/day· Rating steady at 4.8★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Order editing
    #10▼2
  • Workflow automation
    #17▼5

Tracked daily · last 30 days · as of 2026-09-24

Catalog position
Within Order editing on the App Store
Rank by reviews
#6 of 143
Review percentile
97th
Rating percentile
68th
On the App Store
7.4 yrs
Works with
Integrations listed for Triom: Combine, Merge Orders
CheckoutCustomer accountsShopify FlowShopify AdminShipStationUpsell Assistant
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Frequently asked questions

Automatically merge Shopify orders from same customer to reduce shipping costs. Smart bulk merge + notifications + analytics. Start free trial today. It's a order editing tool for ecommerce stores.