OngoingAI

Triom usage & market intelligence

Shopify rating

4.8 ★

75 reviews

What merchants actually report
4.45average· 69 reviews analyzed· 65 with written feedback
84% 5★16% ≤3★

70% of attributable reviewers are United States merchants. 16% had used the app for a year or more when they reviewed.

The developer replies to 83% of reviews overall and 55% of critical ones.

Recent reviewers rate Triom 5.00, above its 4.45 lifetime average.

Rating · last 90d

5.00

Recent direction

Replies to reviews

83%

Developer response rate

Replies to critical

55%

On 3★ and below

Long-term reviewers

16%

Using 1yr+ at review

Top merchant markets

United States 70%Australia 4%Canada 4%Sweden 3%France 3%

Tenure when reviewed

under a day 17%days 33%months 33%a year or more 16%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
MERGE AS YOU GOFree
  • Includes 5 FREE Merges + 50¢/Merge
  • Includes 5 FREE Edits + 50¢/Edit
  • Automatic / Manual order merging
  • Customer order editing
  • Merge & Edit history
BASIC PLAN$9.99/month

7-day free trial

  • Includes 35 Merges + 30¢/Merge
  • Includes 25 Edits + 50¢/Edit
  • Automatic / Manual order merging
  • Customer order editing
  • Customer Notifications
PRO PLAN$39.99/month

7-day free trial

  • Includes 100 Merges + 20¢/Merge
  • Unlimited customer edits
  • Automatic / Manual order merging
  • Advanced Editing rules
  • Customer Notifications
ADVANCED PLAN$79.99/month

7-day free trial

  • Includes 350 Merges + 15¢/Merge
  • Unlimited customer edits
  • Automatic / Manual order merging
  • Advanced Editing rules
  • Customer Notifications
What does Triom do?

Automatically merge Shopify orders from same customer to reduce shipping costs. Smart bulk merge + notifications + analytics. Start free trial today.

  • Automatic merge - merge orders on autopilot based on your criteria
  • Merge suggestions - identify same-destination orders ready to merge
  • Customer self-editing - change address, items, quantities, or cancel
  • Conditional editing rules with per-order window and action overrides
  • Restrict edits by sales channel, location, order tags, or product tags

Features

Order editingCancellationsMergingRe-routingRe-ordersRefundsAddressLine itemsShipping feesCustom rulesAutomated workflowsBulk editingCustomer portalStatus updatesTaggingFilteringArchivingAnalyticsWorkflow automationFraud detectionOrder fulfillmentOrder tagsTime-basedOrder processingConditional logicCustom triggersCustom workflows
Review history
Daily review count on the Shopify App Store
75+7 · 27d~0.3/day· Rating steady at 4.8
Aug 10Sep 5

Daily tracking from Aug 10, 2026 through today · 26 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Order editing#6 on Aug 15 → #10 on Sep 5 · 22 observed days#104
  • Workflow automation#12 on Aug 15 → #22 on Sep 5 · 22 observed days#2210

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Order editing on the App Store
Rank by reviews
#6 of 131
Review percentile
96th
Rating percentile
67th
On the App Store
7.4 yrs
Works with
Integrations listed for Triom: Combine, Merge Orders
CheckoutCustomer accountsShopify FlowShopify AdminShipStationUpsell Assistant

Frequently asked questions

Automatically merge Shopify orders from same customer to reduce shipping costs. Smart bulk merge + notifications + analytics. Start free trial today. It's a order editing tool for ecommerce stores.