Orders - Other · refreshed Jun 12, 2026
IssueDesk for Shopify
by Fantasium Media · Log and resolve order issues like damages, returns, and anything else directly in your admin panel.
1 reviews, 5.00★ average. Live data from the Shopify App Store + Ongoing.AI’s daily install crawl — updated Jun 12, 2026.
Rating
5.00
1 reviews
Pricing
From $9/mo
freemium
Built for Shopify
No
Years live
0
launched May 8, 2026
Last updated
Jun 6, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
+0
28-day Δ
—
Rating change
7-day Δ
+0.00
28-day Δ
+5.00
Catalog position
Where IssueDesk sits in the App Store.
Rank and percentile inside the Orders - Other category — the competitive shape of the niche around this app.
Rank in Orders - Other
#72
of 247 active apps
Review count percentile
70th
vs category siblings
Rating percentile
82th
vs category siblings
Years on App Store
0
since 2026
Listing change cadence
What IssueDesk has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jun 7
2026-05-23 → 2026-06-06
Shopify Lastmod · May 30
set to 2026-05-23
Launched At · May 28
set to May 8, 2026
Review fingerprint
What merchants raise, and how they feel about it.
Sentiment breakdown
- Positive100% · 1
- Neutral0% · 0
- Negative0% · 0
“I truly cannot recommend IssueDesk enough. Not only is it extremely affordable, it’s super user friendly, the support team are so fast with responses, and its developers actually care for its users and take suggestions and feedback seriously. The new option to add attachments to issues is flawless, and being able to configure categories, statuses and add custom fields is great! Honestly, I cannot say this louder… This app is ESSENTIAL to running a customer experience driven company, which I’m sure yours is! DOWNLOAD THE APP NOW AND SEE FOR YOURSELF! Great work IssueDesk Team!”
Top themes
Plans
IssueDesk pricing tiers.
Free
Free
- 10 open issues
- Email notifications
- Editable categories
Starter
$9/month
- 50 open issues
- Email notifications
- Editable categories
- CSV export
- 3 attachments/issue (100MB storage)
Pro
$29/month
- 200 open issues
- Email notifications
- Editable categories
- Custom status workflows
- 10 custom fields
- CSV export
- 10 attachments/issue (500MB storage)
Business
$79/month
- Unlimited open issues
- Email notifications
- Editable categories
- Custom status workflows
- 25 custom fields
- CSV export
- 25 attachments/issue (2GB storage)
Alternatives
Apps merchants pick instead.
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.
Find every brand running IssueDesk.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View IssueDesk on the Shopify App Store ↗