OngoingAI

Wyllo usage & market intelligence

Shopify rating

4.8 ★

163 reviews

What merchants actually report
4.84average· 152 reviews analyzed· 146 with written feedback
91% 5★4% ≤3★

88% of attributable reviewers are United States merchants. 42% had used the app for a year or more when they reviewed.

The developer replies to 5% of reviews overall and 100% of critical ones.

Recent reviewers rate Wyllo 4.71, below its 4.84 lifetime average.

Rating · last 90d

4.71

Recent direction

Replies to reviews

5%

Developer response rate

Replies to critical

100%

On 3★ and below

Long-term reviewers

42%

Using 1yr+ at review

Top merchant markets

United States 88%United Kingdom 4%Canada 3%Germany 2%Australia 1%

Tenure when reviewed

under a day 4%days 9%months 46%a year or more 42%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free to install
Screening OnlyFree to install
  • • Better Decisions – Al/ML + custom rules
  • • Flexibility – Tools stop fraud + abuse
  • • Fewer Chargebacks – Optional guarantee
  • • More Revenue – Safely pass high/med risk
  • • Easy, Fast Installs – Setup in <5 min
w/ $500 Guarantee$250/month
  • • Guarantee on Fraud Chargebacks we Passed
  • • Optional Expert Manual Review
  • • Optional Branded Verification
w/ $1000 Guarantee$350/month
  • • Guarantee on Fraud Chargebacks we Passed
  • • Optional Expert Manual Review
  • • Optional Branded Verification
w/ $2000 Guarantee$450/month
  • • Guarantee on Fraud Chargebacks we Passed
  • • Optional Expert Manual Review
  • • Optional Branded Verification
What does Wyllo do?

Wyllo is the CX-first risk intelligence platform for Shopify brands, preventing fraud before purchase & reducing post-purchase refund, dispute, & policy abuse .

  • Bot & Reseller Detection – Stop bots from exploiting discounts and inventory
  • Payment Fraud Protection – Maximum precision and flexibility, optional guarantee
  • Return Fraud & Abuse Prevention – Right-size return policies to risk every time
  • Claim and Policy Abuse Prevention – Spot risk upstream before becoming a claim
  • CX Support – Integrates natively with returns and customer service platforms

Features

FraudBotsChargebacksPaymentsGift card abuseDeliveryOrder validationOrder holdAuto-cancelCustom rulesBlocklistsGeolocation redirectsIdentity verificationFraud insuranceAI-powered detectionFraud filtersAutomated workflowsHigh-risk alertsChargeback alertsCustom alertsFraud notificationsChargeback analyticsRisk reportsApp notificationsEmail notifications
Review history
Daily review count on the Shopify App Store
163+11 · 29d~0.4/day· Rating steady at 4.8★
Aug 17Sep 14

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Fraud#22▼2

Tracked daily · last 30 days · as of 2026-09-15

Catalog position
Within Fraud on the App Store
Rank by reviews
#7 of 235
Review percentile
97th
Rating percentile
79th
On the App Store
9.8 yrs
Works with
Integrations listed for Wyllo
CheckoutShopify FlowShopify AdminPaypalRechargeShop PaySkioStay AIYotpo Subscriptions
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Frequently asked questions

Wyllo is the CX-first risk intelligence platform for Shopify brands, preventing fraud before purchase & reducing post-purchase refund, dispute, & policy abuse . It's a fraud tool for ecommerce stores.