New craft ‑ Cancel Direct

Shopify order editing app by New craft·Streamline cancellations, save support time, and gain insights to improve customer retention.

Snapshot

#93of 130 inOrder editing

New craft ‑ Cancel Direct is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked May 28, 2026. The trajectory is being captured before the first reviews accumulate.

CategoriesOrder editing

Pricing

From $6/mo

free_trial

Built for Shopify

No

Years live

1

launched Aug 28, 2024

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where New craft ‑ Cancel Direct sits in the App Store.

Rank and percentile inside the Order editing category — the competitive shape of the niche around this app.

Rank in Order editing

#93

of 130 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

1

since 2024

Listing change cadence

What New craft ‑ Cancel Direct has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+11shopify_lastmod: 2026-05-14 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-16 → 2026-06-30

Shopify Lastmod · Jun 17

2026-05-14 → 2026-06-16

PricingIdentity & listingCadence

Plans

New craft ‑ Cancel Direct pricing tiers.

Pro

$6.99/month

  • Order cancellation and reorder with app blocks
  • Set restrictions on self-service cancellations
  • Let customers provide own cancellation reasons

Capabilities

What New craft can do.

The 2 capabilities New craft lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Order updates

2
  • Cancellations
  • Re-orders

FAQ

New craft — frequently asked questions.

What is New craft on Shopify?
New craft, officially listed on the Shopify App Store as New craft ‑ Cancel Direct, is a Shopify app in the Order editing category. This app turns cancellations into opportunities by automating the process, reducing support workload, and saving time. It builds customer trust with a transparent, self-service experience and gathers insights into why customers cancel, allowing for product improvements. By improving satisfaction even during cancellations, it increases the likelihood of future returns. This app solves the problem of inefficient cancellation management and lack of feedback.
How much does New craft cost?
New craft has a single paid plan at $6/month on the Shopify App Store.
Is New craft free?
No, New craft is a paid Shopify app. Plans start at $6/month on the Shopify App Store.
When was New craft launched?
New craft launched on August 28, 2024 — over 1 year on the Shopify App Store.
Is New craft Built for Shopify?
New craft does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best New craft alternatives?
Merchants commonly compare New craft with OrderEditing.com, Order Editing & Upsell, Cleverific AI Upsell & Editing, and Arigato Automation. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Alternatives

Apps merchants pick instead.

Order Editing

OrderEditing.com

5.00★311

Known for: ease-of-use

Account Editor

AE: Order Editing & Upsell

5.00★263

Cleverific, Inc

Cleverific AI Upsell & Editing

4.60★233

Known for: customer-support

Bonify

Arigato Automation

4.80★192
Browse more inAll Order editing apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running New craft ‑ Cancel Direct.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Track New craft ‑ Cancel Direct — free Start free

Prefer the source? View New craft ‑ Cancel Direct on the Shopify App Store ↗