OngoingAI

New craft usage & market intelligence

Pricing
Free trial available
Pro$6.99/month

7-day free trial · or $69.90/year and save 17%

  • • Order cancellation with app blocks
  • • Set restrictions on self-cancellations
  • • Let customers provide cancel reason
What does New craft do?

Automate cancellations, gather customer feedback, and boost retention. Cancel Direct helps merchants save time, gain insights, improve customer satisfaction.

  • Easily handle cancellations without manual intervention, freeing up support time
  • Gain valuable data on why customers cancel, helping you refine products.
  • Easily usable and translatable into any language

Features

Order editingCancellationsRe-ordersCheckout - Other
Review history
Daily review count on the Shopify App Store
0±0 · 26d· Rating steady at 0.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Catalog position
Within Order editing on the App Store
Rank by reviews
#92 of 131
Review percentile
31th
Rating percentile
53th
On the App Store
2 yrs
Works with
Integrations listed for New craft ‑ Order cancel
Customer accountsShopify Admin
Apps similar to New craft
The App Store's own "more apps like this" for New craft
Address Validation iO
4.8(13)

Free to install

Shopify Checkout Blocks
4.2(212)

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SMART Checkout Rules & Upsells
5.0(698)

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Frequently asked questions

Automate cancellations, gather customer feedback, and boost retention. Cancel Direct helps merchants save time, gain insights, improve customer satisfaction. It's a order editing tool for ecommerce stores.