OngoingAI

Always Awake usage & market intelligence

Pricing
From $99/month
Launch$99/month
  • • 100 shopper conversations / month
  • • AI Brain and private knowledge
  • • Full brand and widget studio
  • • Product recommendations and cart
  • • Conversation inbox and CSV exports
Growth$199/month
  • • 500 shopper conversations / month
  • • Everything in Launch
  • • Proactive journeys and targeted offers
  • • Demand and objection intelligence
  • • Priority support
Scale$399/month
  • • 1,500 shopper conversations / month
  • • Everything in Growth
  • • Advanced conversion automations
  • • Priority onboarding and support
  • • Early access to sales features
Enterprise$999/month
  • • 10,000 shopper conversations / month
  • • Everything in Scale
  • • Enterprise analytics command centre
  • • Operations API and data exports
  • • Remote widget and AI configuration
What does Always Awake do?

Help shoppers find products with store-trained AI chat. Let your team take over conversations and follow human requests and assisted cart activity.

  • Recommend and compare products using your catalogue and store knowledge.
  • Let your team take over a chat, pause AI and return the conversation to AI.
  • Follow human requests and assisted cart activity with opt-in device alerts.
  • Match the chat to your brand with your logo, colours and assistant name.
  • Control retention and deletion; keep private chat details out of push alerts.

Features

Search and filtersAI searchProduct recommendationsMobile responsiveCustom stylingAI insightsConversion trackingBehavior insightsSearch queries
Review history
Daily review count on the Shopify App Store
0±0 · 9d· Rating steady at 0.0★
Sep 6Sep 14

Daily tracking from Aug 10, 2026 through today · 9 days observed · sign up free for the full history →

Catalog position
Within Search and filters on the App Store
Rank by reviews
#236 of 241
Review percentile
2th
Rating percentile
64th
On the App Store
0.2 yrs
Works with
Integrations listed for Always Awake
Shopify AdminGoogle Gemini
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Frequently asked questions

Help shoppers find products with store-trained AI chat. Let your team take over conversations and follow human requests and assisted cart activity. It's a search and filters tool for ecommerce stores.