Milkyway Delivery + Returns

Shopify delivery and pickup app by Milkyway X·Same-day delivery and return app to provide fast and affordable delivery service to local customers

Snapshot

4.00(9 reviews)#113of 514 inDelivery and pickup

Ongoing.AI tracks Milkyway Delivery + Returns daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

Rating

4.00

9 reviews

Pricing

From $29/mo

freemium

Built for Shopify

No

Years live

2

launched Oct 3, 2023

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where Milkyway Delivery + Returns sits in the App Store.

Rank and percentile inside the Delivery and pickup category — the competitive shape of the niche around this app.

Rank in Delivery and pickup

#113

of 514 active apps

Review count percentile

78th

vs category siblings

Rating percentile

60th

vs category siblings

Years on App Store

2

since 2023

Listing change cadence

What Milkyway Delivery + Returns has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+11shopify_lastmod: 2026-04-28 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-18description: Instant local delivery and retur… → Instant local delivery and retur…pricing_tiers: Starter (+3 more) → Starter (+3 more)shopify_lastmod: 2026-06-18 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-18 → 2026-06-30

Pricing Tiers · Jun 19

Starter (+3 more) → Starter (+3 more)

Description · Jun 19

Instant local delivery and retur… → Instant local delivery and retur…

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.00(9 reviews)
  • 91%positive10
  • 0%neutral0
  • 9%negative1

Popular mentions

  • ease of use
  • customer support
  • performance

Top themes

  1. ease of use1
  2. customer support1
  3. performance1

What merchants praise

Absolutely love milkyway and love these guys that created it. They’re super hands on and have been there to guide me through every little detail since the day I signed up. They’re responsible and so are the drivers.
Cavi Morii · 5 · 2024-12-25

What merchants complain about

The delivery request process is overly complex, and support is slow to respond. The app UI is confusing; consider using AI tools (Claud/Cursor/GPT5) to improve it. Implement AI-powered chat support. The initial user experience is crucial for your business's success. Your support was unavailable for 2 hours, and we ended up using Uber for a $24 delivery from DT LA to Pasadena.
Boho Coats · 1 · 2025-08-27

Plans

Milkyway Delivery + Returns pricing tiers.

Starter

Free to install

  • 1 Location
  • $9.99 per Service
  • 50 Delivery/Return Services
  • $100 Package Protection (Optional)
  • Standard Email Support
  • Free Setup Call

Launch

$29.99/month

  • 2-3 Locations
  • $9.99 per Service
  • 200 Delivery/Return Services
  • $150 Package Protection (Optional)
  • Offline Order Delivery
  • Free Setup Call

Liftoff

$79.99/month

  • 4-9 Locations
  • $9.99 per Service
  • 500 Delivery/Return Services
  • $200 Package Protection (Optional)
  • Offline Order Delivery
  • Custom Platform Integration

Airborne

$799.99/month

  • 10+ Locations
  • $8.99 per Service
  • Unlimited Delivery & Return Service
  • $500 Package Protection
  • Offline Order Delivery
  • Priority Support

Capabilities

What Milkyway Delivery + Returns can do.

The 25 capabilities Milkyway Delivery + Returns lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Delivery options

11
  • Cutoff times
  • Date picker
  • Dynamic rates
  • Order limits
  • Multi-location
  • Preparation times
  • Route planning
  • Driver assignment
  • Address validation
  • Shipping labels
  • Custom messages

Pickup options

5
  • Multi-location
  • Date picker
  • Order limits
  • Scheduling
  • Time slots

Real-time tracking

9
  • SMS notifications
  • Delivery map
  • Email notifications
  • ETAs
  • Driver tracking
  • Order tracking
  • Proof of delivery
  • Web push notifications
  • Tracking pages

FAQ

Milkyway Delivery + Returns — frequently asked questions.

What is Milkyway Delivery + Returns on Shopify?
Milkyway Delivery + Returns is a Shopify app in the Delivery and pickup category. Instant local delivery and return services are accessible with Milkyway now. It enables seamless order fulfillment from your local store or warehouse, with fixed flat fee of about the same cost as traditional shipping services. Whether you require on-demand local shipping or prefer next-day delivery, Milkyway shipping and returns app provides the flexibility to provide instant gratification to local customers. Now you can also offer white glove "Try at Home" service to increase customer loyalty. It averages 4.00 out of 5 across 9 merchant reviews on the Shopify App Store.
How much does Milkyway Delivery + Returns cost?
Milkyway Delivery + Returns offers a free plan and 3 paid plans starting at $29/month and going up to $799.99/month. The free plan includes 1 Location, $9.99 per Service, 50 Delivery/Return Services, and $100 Package Protection (Optional). The paid plans unlock advanced features beyond what's available on the free tier.
Is Milkyway Delivery + Returns free?
Yes — Milkyway Delivery + Returns offers a free plan alongside paid options. The free plan includes 1 Location, $9.99 per Service, and 50 Delivery/Return Services. Paid plans start at $29/month for advanced features.
When was Milkyway Delivery + Returns launched?
Milkyway Delivery + Returns launched on October 3, 2023 — over 2 years on the Shopify App Store. In that time it has gathered 9 merchant reviews.
Is Milkyway Delivery + Returns Built for Shopify?
Milkyway Delivery + Returns does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best Milkyway Delivery + Returns alternatives?
Merchants commonly compare Milkyway Delivery + Returns with Zapiet, Pickup Delivery Date Pickeasy, ShipX, and Packlink PRO Shipping Platform. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running Milkyway Delivery + Returns.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Prefer the source? View Milkyway Delivery + Returns on the Shopify App Store ↗