OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Pricing
Free trial available
Starter
$39/month
14-day free trial · or $348/year and save 26%
  • • 2,000 AI replies per month
  • • 200 store pages indexed
  • • Widget customization
  • • Persona controls
  • • Voice input
Growth
$89/month
14-day free trial · or $828/year and save 22%
  • • 10,000 AI replies per month
  • • 800 pages indexed across 3 bots
  • • 3 team seats included
  • • Content gap report — what to write next
  • • Weekly digest
Agency
$289/month
or $2,748/year and save 21%
  • • 30,000 AI replies per month
  • • 3,500 pages across 10 bots
  • • 10 team seats included
  • • WhatsApp + SMS handoff
  • • Question clustering
What does Matter Chat do?

Matter Chat answers shoppers from your store's own pages, cites every source, refuses to guess, and turns unanswered questions into leads. 14-day free trial.

  • Cited answers from your own pages — shoppers can check every claim
  • Honest refusals, logged as a ranked list of content to write
  • Pre-sale questions become leads with the conversation attached
  • One-toggle theme app embed — no theme code, clean uninstall
  • Conversations, analytics and knowledge in one dashboard

Features

Support - Other
Category rankings
Live organic position on Shopify App Store category pages
  • Support - Other#133

As of 2026-09-24

Catalog position
Within Support - Other on the App Store
Rank by reviews
#72 of 72
Review percentile
1th
Rating percentile
72th
On the App Store
0 yrs

Frequently asked questions

Matter Chat answers shoppers from your store's own pages, cites every source, refuses to guess, and turns unanswered questions into leads. 14-day free trial. It's a support - other tool for ecommerce stores.