OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Pricing
Free trial available
Unlimited
$9/month
14-day free trial
  • • Unlimited return requests
  • • Unlimited emails to customers
What does Loopback Returns do?

Give customers a returns page they can use on their own. Approve or reject each request in one click from your Shopify admin. Emails sent automatically.

  • Customers request returns with order number and email, no account needed
  • Approve or reject each request in one click, with a note to the customer
  • Automatic emails at every step, sent in your store's name
  • Every request is checked against your real Shopify orders
  • One flat price: unlimited requests, no per-return fees

Features

Returns and exchangesReturn portalReturn windowsReturn reasonsEmail notifications
Category rankings
Live organic position on Shopify App Store category pages
  • Returns and exchanges#205

As of 2026-09-25

Catalog position
Within Returns and exchanges on the App Store
Rank by reviews
#181 of 183
Review percentile
2th
Rating percentile
51th
On the App Store
0 yrs

Frequently asked questions

Give customers a returns page they can use on their own. Approve or reject each request in one click from your Shopify admin. Emails sent automatically. It's a returns and exchanges tool for ecommerce stores.