KYC | Know Your Customer

Shopify orders - other app by H3 Technologies·Identify risky customers, reduce return rates, and manage orders smarter with customer insights.

Snapshot

4.50(21 reviews)#9of 261 inOrders - Other

Ongoing.AI tracks KYC | Know Your Customer daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesOrders - OtherAnalytics

Rating

4.50

21 reviews

Pricing

From $2/mo

freemium

Built for Shopify

No

Years live

1

launched Jun 20, 2025

Last updated

Jul 1, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

—

28-day Δ

+0

Rating change

7-day Δ

—

28-day Δ

+0.00

#22#22#22#21#215.003.752.501.250.00May 28May 31Jun 3Jun 6Jun 10Total reviewsRating (0–5)
KYC | Know Your Customer added 0 reviews over the last 28 days.

Category rank over time

Where KYC | Know Your Customer sits day-by-day in Orders - Other.

Position across the Orders - Other page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Orders - Other leaderboard →

#31#36#42#47#52May 28May 31Jun 4Jun 8Jun 12KYC | Know Your Customer · #38SavedBy Package Protection · #37WASP · #39
Best position observed: #34. KYC | Know Your Customer climbed 9 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Catalog position

Where KYC | Know Your Customer sits in the App Store.

Rank and percentile inside the Orders - Other category — the competitive shape of the niche around this app.

Rank in Orders - Other

#9

of 261 active apps

Review count percentile

97th

vs category siblings

Rating percentile

78th

vs category siblings

Years on App Store

1

since 2025

Listing change cadence

What KYC | Know Your Customer has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+18shopify_lastmod: 2026-06-10 → 2026-06-11shopify_lastmod: 2026-06-11 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-23shopify_lastmod: 2026-06-23 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-27shopify_lastmod: 2026-06-27 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30shopify_lastmod: 2026-06-30 → 2026-07-01Jun 11, 26Jun 21, 26Jul 2, 26

Shopify Lastmod · Jul 2

2026-06-30 → 2026-07-01

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-27 → 2026-06-29

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.50(21 reviews)
  • 89%positive24
  • 4%neutral1
  • 7%negative2

Top themes

    What merchants praise

    “This KYC app has streamlined our verification process. Easy integration and very responsive customer support.”
    Marito Shoes · 5★ · 2026-05-23

    What merchants complain about

    “Worst experience ever. not recommending to anyone, they charge you extra than usage and after shopify bill generation you cant do anything. I've used their 3 apps for 1 month out of which only 10 days app works fine, they don't have any customer support neither any reasonable answer other than ''we will reach you tomorrow morning'' and that morning never comes. they send you a review template at the day of installation and ask you to post their created review on their apps with 5 Stars. There are so many things they do other than fulfil your requirements. Very Disappointed .”
    Miles Footwear · 1★

    Plans

    KYC | Know Your Customer pricing tiers.

    Free

    Free

    • Includes upto 30 orders per month
    • Risk Tagging
    • Block COD on checkout
    • Cancellation Rating System

    Standard

    $2.99/month

    • Includes up to 500 orders per month
    • Risk Tagging
    • Block COD on checkout
    • Cancellation Rating System

    Basic

    $10/month

    • Includes up to 2500 orders per month
    • Risk Tagging
    • Block COD on checkout
    • Cancellation Rating System

    Advance

    $25/month

    • Includes up to 10000 orders per month
    • Risk Tagging
    • Block COD on checkout
    • Cancellation Rating System

    FAQ

    KYC — frequently asked questions.

    What is KYC on Shopify?
    KYC, officially listed on the Shopify App Store as KYC | Know Your Customer, is a Shopify app in the Orders - Other category. Know Your Customer analyzes customer behavior to help you reduce returns and improve order quality. It tracks return history, calculates return ratios, and automatically tags customers with frequent returns. For Shopify Plus merchants, the app can disable Cash on Delivery (COD) at checkout for customers with repeated return patterns. Make informed fulfillment decisions and safeguard your profits. It averages 4.50 out of 5 across 21 merchant reviews on the Shopify App Store.
    How much does KYC cost?
    KYC offers a free plan and 3 paid plans starting at $2/month and going up to $25/month. The free plan includes Includes upto 30 orders per month, Risk Tagging, Block COD on checkout, and Cancellation Rating System. The paid plans unlock advanced features beyond what's available on the free tier.
    Is KYC free?
    Yes — KYC offers a free plan alongside paid options. The free plan includes Includes upto 30 orders per month, Risk Tagging, and Block COD on checkout. Paid plans start at $2/month for advanced features.
    When was KYC launched?
    KYC launched on June 20, 2025 — over 1 year on the Shopify App Store. In that time it has gathered 21 merchant reviews.
    Is KYC Built for Shopify?
    KYC does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best KYC alternatives?
    Merchants commonly compare KYC with Data Export IO, Report Pundit, Microsoft Clarity, and BR. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Alternatives

    Apps merchants pick instead.

    Estore Automate

    Data Export IO: Reports

    5.00★1,940

    Estore Automate

    Report Pundit: Custom Reports

    5.00★1,894

    Microsoft Clarity

    Microsoft Clarity: AI Insights

    4.60★1,632

    Known for: bug

    Better Reports Technologies

    BR ‑ Better Reports

    5.00★1,154

    Known for: customer-support

    Browse more inAll Orders - Other apps All Analytics apps

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running KYC | Know Your Customer.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Request access Get alerts on KYC | Know Your Customer

    Prefer the source? View KYC | Know Your Customer on the Shopify App Store ↗