OngoingAI

KaratCare usage & market intelligence

Pricing
Free trial available
Starter$49/month

14-day free trial · or $490/year and save 17%

  • • Branded customer repair portal
  • • Up to 15 repairs/month
  • • Automated RMA number generation
  • • Visual repair pipeline tracking
  • • Email status notifications
Professional$99/month

or $990/year and save 17%

  • • Everything in Starter, plus:
  • • Up to 75 repairs/month
  • • SMS notifications
  • • Multi-item repair orders
  • • Custom pipeline stages
Elite$199/month

or $1,990/year and save 17%

  • • Everything in Professional, plus:
  • • Unlimited repairs & photos
  • • Shopify POS repair extension
  • • Workshop bench intake portal
  • • Jeweler assignment & job routing
What does KaratCare do?

Track jewelry repairs from intake to return with branded customer portal, automated shipping labels, SMS notifications, and Shopify POS integration.

  • Branded repair portal with real-time status tracking
  • Custom repair workflow with automated email and SMS updates
  • Quotes and invoices linked directly to Shopify orders
  • Shipping label generation for seamless repair logistics
  • Warranty tracking and repair eligibility management

Features

Orders - OtherWarranties and insuranceExtended warrantyClaims portalTrackingEmail notifications
Review history
Daily review count on the Shopify App Store
0±0 · 8d· Rating steady at 0.0★
Sep 7Sep 14

Daily tracking from Aug 10, 2026 through today · 8 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Warranties and insurance#84▼3

Tracked daily · last 9 days · as of 2026-09-15

Catalog position
Within Orders - Other on the App Store
Rank by reviews
#314 of 324
Review percentile
3th
Rating percentile
72th
On the App Store
0.3 yrs
Works with
Integrations listed for KaratCare: Jewelry Repairs
Shopify POSShopify AdminShippoShipStationTwilio
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Frequently asked questions

Track jewelry repairs from intake to return with branded customer portal, automated shipping labels, SMS notifications, and Shopify POS integration. It's a orders - other tool for ecommerce stores.