Helpdesk · refreshed Jun 12, 2026
IssueHub for Shopify
by Komet Air · Let customers report issues to help identify bugs on storefront so you resolve problems faster.
Newly tracked by Ongoing.AI. Review history, installs, and rank trajectory will accumulate here as the substrate observes them — refreshed every 24 hours. Snapshot captured Jun 12, 2026.
Pricing
From $9/mo
freemium
Built for Shopify
No
Years live
0
launched May 7, 2026
Last updated
May 18, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
—
28-day Δ
—
Rating change
7-day Δ
—
28-day Δ
+0.00
Catalog position
Where IssueHub sits in the App Store.
Rank and percentile inside the Helpdesk category — the competitive shape of the niche around this app.
Rank in Helpdesk
#148
of 180 active apps
Review count percentile
0th
vs category siblings
Rating percentile
0th
vs category siblings
Years on App Store
0
since 2026
Listing change cadence
What IssueHub has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · May 30
set to 2026-05-18
Works With · May 28
set to Customer accounts
Launched At · May 28
set to May 7, 2026
Plans
IssueHub pricing tiers.
Free
Free
- Up to 20 monthly submission and report
- Storefront Screenshot Capture
- 4-week Media Retention
- Floating Storefront Widget
- Custom Issue Categories
- Standard Customization
- Admin Issue Dashboard
- Developer Console Log Capture
basic
$9.99/month
- 100 monthly submissions
- Screen Recording (20s clips)
- 12-week Media Retention
- Real-time alerts Discord & Slack Webhook
- Custom Form Fields upto 3 text fields
- Floating Storefront Widget
- Developer Console Log Capture
- Data Export (CSV/JSON)
growth
$29.99/month
- Unlimited submissions
- Unlimited screen recordings
- Media Retention
- Priority Merchant Support
- Developer Console Log Capture
- Global Widget Positioning
- Data Export (CSV/JSON)
Alternatives
Apps merchants pick instead.
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.
Find every brand running IssueHub.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View IssueHub on the Shopify App Store ↗