HelpGrid

Shopify abandoned cart app by HelpGrid·This app isn’t compatible with your store

Snapshot

#215of 301 inAbandoned cart

HelpGrid is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked May 28, 2026. The trajectory is being captured before the first reviews accumulate.

CategoriesAbandoned cartEmail marketing

Pricing

Free

free

Built for Shopify

No

Years live

4

launched Oct 12, 2021

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where HelpGrid sits in the App Store.

Rank and percentile inside the Abandoned cart category — the competitive shape of the niche around this app.

Rank in Abandoned cart

#215

of 301 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

4

since 2021

Listing change cadence

What HelpGrid has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+10shopify_lastmod: 2026-04-28 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-16 → 2026-06-30

Shopify Lastmod · Jun 17

2026-04-28 → 2026-06-16

PricingIdentity & listingCadence

FAQ

HelpGrid — frequently asked questions.

What is HelpGrid on Shopify?
HelpGrid is a Shopify app in the Abandoned cart category. This app isn’t compatible with your store.
How much does HelpGrid cost?
HelpGrid is free to install and use on Shopify — there are no paid plans on this app.
Is HelpGrid free?
Yes — HelpGrid is free to install and use on Shopify. There are no paid plans.
When was HelpGrid launched?
HelpGrid launched on October 12, 2021 — over 4 years on the Shopify App Store.
Is HelpGrid Built for Shopify?
HelpGrid does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best HelpGrid alternatives?
Merchants commonly compare HelpGrid with Shopify Flow, Pop Convert, SendWILL Popup Email Marketing, and Privy. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Alternatives

Apps merchants pick instead.

Shopify

Shopify Flow

4.70★11,438

Known for: performance

Pop Convert

Pop Convert ‑ Pop Ups, Banners

4.90★8,311

Known for: pricing

SendWILL

SendWILL Popup Email Marketing

4.90★7,085

Known for: customer-support

Privy Operations

Privy ‑ Email, SMS & Pop Ups

4.50★4,035

Known for: billing-issues

Browse more inAll Abandoned cart apps All Email marketing apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running HelpGrid.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Track HelpGrid — free Start free

Prefer the source? View HelpGrid on the Shopify App Store ↗