OngoingAI

syncX usage & market intelligence

Shopify rating

4.8 ★

56 reviews

What merchants actually report
4.54average· 48 reviews analyzed· 39 with written feedback
88% 5★13% ≤3★

52% of attributable reviewers are United States merchants. 37% had used the app for a year or more when they reviewed.

The developer replies to 15% of reviews overall and 83% of critical ones.

Recent reviewers rate syncX 5.00, above its 4.54 lifetime average.

Rating · last 90d

5.00

Recent direction

Replies to reviews

15%

Developer response rate

Replies to critical

83%

On 3★ and below

Long-term reviewers

37%

Using 1yr+ at review

Top merchant markets

United States 52%United Kingdom 8%Australia 8%France 6%Germany 4%

Tenure when reviewed

under a day 15%days 22%months 26%a year or more 37%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free to install
Free 100 ordersFree to install
  • first 100 fulfillments Free
  • Sync tracking info to Paypal
  • Basic features
  • $0.01 per fulfill - Great for new store
Unlimited$24/month
  • Unlimited fulfillment every month
  • Partial fulfillment
  • Sync tracking info to Paypal
  • All features
  • Priority sync
What does syncX do?

Automates fulfill order tracking from shipping files from vendors, suppliers, drop shippers, shipping services, or warehouses.

  • Match by order name, order metafield, or Shopify ID then fulfil according
  • Import any order files from any source: email, FTP/SFTP, Google Sheet, REST API
  • Reduce manual updates and is suitable for most 3PL carriers shipping files
  • Add multiple tracking numbers to orders for partial fulfillment
  • One-page tracking numbers entry (supports multiple trackings and unfulfillment)

Features

Workflow automationOrder fulfillmentOrder tagsPayment statusOrder processingAPIsConditional logicCustom triggersTemplatesAuto-sync dataScheduled tasksCustom workflowsOrder tracking
Review history
Daily review count on the Shopify App Store
56+9 · 29d~0.3/day· Rating 4.7★ → 4.8
Aug 17Sep 14

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Third-party logistics (3PL)#2213
  • Order tracking#305
  • Workflow automation#4335

Tracked daily · last 30 days · as of 2026-08-20

Catalog position
Within Workflow automation on the App Store
Rank by reviews
#17 of 348
Review percentile
95th
Rating percentile
69th
On the App Store
11.1 yrs
Works with
Integrations listed for syncX: Order Fulfillment Bulk
Shopify FlowShopify AdminCSVEmailFTPGoogle SheetsPaypalRest API

Frequently asked questions

Automates fulfill order tracking from shipping files from vendors, suppliers, drop shippers, shipping services, or warehouses. It's a workflow automation tool for ecommerce stores.