Freshmarketer
Shopify abandoned cart app by Freshworks·Automate your campaigns across email, SMS, WhatsApp, and social to boost engagement and sales.
Snapshot
Ongoing.AI tracks Freshmarketer daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.
Rating
4.60
18 reviews
Pricing
From $18/mo
freemium
Built for Shopify
No
Years live
4
launched Mar 29, 2022
Last updated
Jul 1, 2026
Shopify listing
Catalog position
Where Freshmarketer sits in the App Store.
Rank and percentile inside the Abandoned cart category — the competitive shape of the niche around this app.
Rank in Abandoned cart
#69
of 298 active apps
Review count percentile
77th
vs category siblings
Rating percentile
54th
vs category siblings
Years on App Store
4
since 2022
Listing change cadence
What Freshmarketer has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jul 2
2026-06-30 → 2026-07-01
Shopify Lastmod · Jul 1
2026-06-29 → 2026-06-30
Shopify Lastmod · Jun 30
2026-06-28 → 2026-06-29
Reviews
What merchants are saying
- 86%positive18
- 0%neutral0
- 14%negative3
Top themes
What merchants praise
“Exceeded [above and beyond] all of my expectations. Being an ex-programmer (20 years) it was delightfully refreshing to speak to someone that knew what they were talking about. That! Right there! Speaks volumes. Hands-down top-notch world-class service without a doubt! Great job Freshworks. Thank you Dhanashekar. You definitely "knocked it out of the park!"”
What merchants complain about
“Péssimo. Estou ha dias tentando conectar o canal do WhatsApp Business, sempre da erro dentro do Freshcaht. Contatei o suporte e abriram um ticket, onde a atendente disse que eu não poderia usar a função durante o periodo de teste, assinei o plano e o problema continua. Ninguém resolve nada.”
Plans
Freshmarketer pricing tiers.
Free forever
Free
- Contact & List management
- Email campaigns
- Live chat
- Forms and website tracking
Enterprise
$18/month
- AI-powered multichannel engagement
- Shopify playbooks
- Event-based segments
- Automated journeys
Enterprise
$180/year
- AI-powered multichannel engagement
- Shopify playbooks
- Event-based segments
- Automated journeys
Capabilities
What Freshmarketer can do.
The 43 capabilities Freshmarketer lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.
Abandoned cart
Cart recovery
2- Web push notifications
- Automated workflows
Email marketing
Campaign types
24- Email campaigns
- SMS campaigns
- Social media
- Newsletters
- Forms
- Landing pages
- Discounts
- Promotions
- Upsell emails
- Cross-sell emails
- Cart emails
- Checkout emails
- Abandoned cart
- Browse abandonment
- Welcome emails
- Follow-up emails
- Price drop emails
- Back-in-stock emails
- Win-back emails
- Product recommendations
- Drip campaigns
- Subscriptions
- Product reviews
- Custom campaigns
Managing campaigns
17- Editor tool
- Templates
- AI generation
- Custom code
- Import and export
- Email domains
- Email capture list
- SMS capture list
- Triggers and rules
- Automations
- Targeting
- Segmentation
- Tagging
- Tracking
- Reporting
- Insights and tips
- Analytics
FAQ
Freshmarketer — frequently asked questions.
What is Freshmarketer on Shopify?
How much does Freshmarketer cost?
Is Freshmarketer free?
When was Freshmarketer launched?
Is Freshmarketer Built for Shopify?
What are the best Freshmarketer alternatives?
Alternatives
Apps merchants pick instead.
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .
Find every brand running Freshmarketer.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View Freshmarketer on the Shopify App Store ↗