Filey ‑ Files Backup & Export

Shopify store data importer app by INSO.codes·Back up and transfer your files, product media, blog posts, pages, and menus — in one click.

Snapshot

4.70(212 reviews)#11of 376 inStore data importer

Ongoing.AI tracks Filey ‑ Files Backup & Export daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesStore data importer

Rating

4.70

212 reviews

Pricing

From $4/mo

freemium

Built for Shopify

Yes

Years live

4

launched Jun 14, 2022

Last updated

Jun 30, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

+0

28-day Δ

+3

Rating change

7-day Δ

+0.00

28-day Δ

+0.00

2142122102082065.003.752.501.250.00May 28Jun 5Jun 14Jun 22Jul 1Total reviewsRating (0–5)
Filey ‑ Files Backup & Export added 3 reviews over the last 28 days.

Category rank over time

Where Filey ‑ Files Backup & Export sits day-by-day in Store data importer.

Position across the Store data importer page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Store data importer leaderboard →

#6#7#9#10#11May 28May 31Jun 4Jun 7Jun 11Filey ‑ Files Backup & Export · #8DPL Square Integration · #7ProductUpload.ai Copy Products · #9
Best position observed: #7. Filey ‑ Files Backup & Export slipped 1 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Catalog position

Where Filey ‑ Files Backup & Export sits in the App Store.

Rank and percentile inside the Store data importer category — the competitive shape of the niche around this app.

Rank in Store data importer

#11

of 376 active apps

Review count percentile

97th

vs category siblings

Rating percentile

70th

vs category siblings

Years on App Store

4

since 2022

Listing change cadence

What Filey ‑ Files Backup & Export has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+20shopify_lastmod: 2026-06-09 → 2026-06-10shopify_lastmod: 2026-06-10 → 2026-06-11shopify_lastmod: 2026-06-11 → 2026-06-12shopify_lastmod: 2026-06-12 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-15shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-24shopify_lastmod: 2026-06-24 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-27shopify_lastmod: 2026-06-27 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30Jun 11, 26Jun 21, 26Jul 2, 26

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-28 → 2026-06-29

Shopify Lastmod · Jun 29

2026-06-27 → 2026-06-28

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.70(212 reviews)
  • 96%positive248
  • 2%neutral4
  • 3%negative7

Popular mentions

  • performance
  • bug
  • customer support

Top themes

  1. performance1
  2. bug1
  3. customer support1

What merchants praise

“Filey - Files Backup & Export I couldn't be more satisfied with Filey! It’s super easy to use, reliable, and does exactly what it promises. The backup process is quick and seamless, and I have peace of mind knowing all my files are safe. I highly recommend this app to anyone needing a hassle-free backup solution for their files.”
Lamp Jellyfish · 5★

What merchants complain about

“The application doesn't work at all - it starts loading the page and then after 1-2 minutes it gives an error. I've contacted Support several times and no one has ever responded.”
BuySalesMy · 1★ · 2026-04-27

Plans

Filey ‑ Files Backup & Export pricing tiers.

Basic

Free

  • Export & import store content
  • Store content dashboard

Pro

$4.99/month

  • Export & import store content
  • Files, product media, blogs & pages
  • Auto-match product media on import
  • Replace or keep existing content

Capabilities

What Filey can do.

The 5 capabilities Filey lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Data sync

1
  • Two-way sync

Data migration

4
  • Bulk export
  • Bulk import
  • Large file support
  • Products

FAQ

Filey — frequently asked questions.

What is Filey on Shopify?
Filey, officially listed on the Shopify App Store as Filey ‑ Files Backup & Export, is a Shopify app in the Store data importer category. Back up your store content in minutes — and restore it just as fast. Export and import your files, product images, videos, 3D models, blog posts, blogs, pages, and navigation menus. Everything downloads as a ZIP file you can save offline or upload to another store. Product media is automatically organized by product and re-attached on import. Choose to replace or keep existing content. Works with stores of any size — large exports are split into multiple downloads automatically. It averages 4.70 out of 5 across 212 merchant reviews on the Shopify App Store.
How much does Filey cost?
Filey offers a free plan and a single paid plan at $4/month. The free plan includes Export & import store content and Store content dashboard. The paid plan unlocks advanced features like additional integrations, automations, and deeper customization.
Is Filey free?
Yes — Filey offers a free plan alongside paid options. The free plan includes Export & import store content and Store content dashboard. Paid plans start at $4/month for advanced features.
When was Filey launched?
Filey launched on June 14, 2022 — over 4 years on the Shopify App Store. In that time it has gathered 212 merchant reviews.
Is Filey Built for Shopify?
Yes — Filey carries Shopify's Built for Shopify badge. This certification is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value, and is reviewed by the Shopify team rather than self-declared by the developer.
What are the best Filey alternatives?
Merchants commonly compare Filey with Shopify Marketplace Connect, Matrixify, Etsy Integration, and syncX. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.
What complaints come up about Filey?
3% of analyzed merchant reviews are negative. The pain points most often raised in critical reviews are performance, bug, and customer support — see the review fingerprint above for the per-merchant detail.

Alternatives

Apps merchants pick instead.

Shopify

Shopify Marketplace Connect

4.20★1,975

Known for: bugs

ITissible

Matrixify

4.90★1,313

CedCommerce

Etsy Integration ‑ CedCommerce

4.50★1,176

Known for: data-loss

SyncX

syncX: Stock Sync & Inventory

4.70★845
Browse more inAll Store data importer apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running Filey ‑ Files Backup & Export.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

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