OngoingAI

Digital Downloads usage & market intelligence

Shopify rating

5.0 ★

481 reviews

What merchants actually report
4.93average· 479 reviews analyzed· 398 with written feedback
95% 5★1% ≤3★

49% of attributable reviewers are United States merchants. 16% had used the app for a year or more when they reviewed.

The developer replies to 22% of reviews overall and 50% of critical ones.

Recent sentiment holds steady at 4.91, in line with the 4.93 lifetime average.

Rating · last 90d

4.91

Recent direction

Replies to reviews

22%

Developer response rate

Replies to critical

50%

On 3★ and below

Long-term reviewers

16%

Using 1yr+ at review

Top merchant markets

United States 49%United Kingdom 11%Canada 7%Australia 5%Germany 4%

Tenure when reviewed

under a day 8%days 29%months 47%a year or more 16%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
FreeFree
  • • Sell any file type
  • • Unlimited downloads
  • • Automatic email delivery
  • • Add your brand
  • • Upload upto 250MB
Lite$10/month

14-day free trial

  • • Unlimited orders per mo.
  • • Upload upto 10GB
  • • Download limits
  • • Download from Thank You page
  • • Use your email
Plus$25/month

14-day free trial

  • • All features
  • • Unlimited orders per mo.
  • • Unlimited storage
  • • Priority support
What does Digital Downloads do?

The #1 app to sell digital products on Shopify. Sell your first digital download in just 3 steps! Free plan available. 24*& support.

  • Sell any digital download in 3 quick steps. Read our guides & get 24*7 support!
  • Give customers an amazing download experience instantly after checkout
  • Customize everything to match your brand
  • Protect your content with PDF watermark & download limits
  • Sell licence keys, and deliver custom digital downloads like artwork easily

Features

Digital productsAudioDigital artEbooksGamesPDFsSoftwareVideosCustomEmail deliveryBulk uploadCustom download pagesThank you pageDownload limitsUnlimited downloadsAnalyticsExternally hostedCustom linksLicense keyFile encryptionWatermarksFile hostingOrders - Other
Review history
Daily review count on the Shopify App Store
481+25 · 26d~1.0/day· Rating 4.9★ → 5.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Orders - Other#9 on Aug 15 → #8 on Sep 5 · 22 observed days#8▲1
  • Digital products#13 on Aug 15 → #10 on Sep 5 · 22 observed days#10▲3

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Digital products on the App Store
Rank by reviews
#5 of 92
Review percentile
96th
Rating percentile
100th
On the App Store
4.4 yrs
Works with
Integrations listed for Digital Downloads ‑ Filemonk
Customer accountsShopify AdminBundles
Apps similar to Digital Downloads
The App Store's own "more apps like this" for Digital Downloads
ABC Digital Downloads Products
5.0(7)

Free plan available

PDF Products Pro
5.0(1)

Free plan available

Shopify Digital Products
4.8(1,198)

Free

Frequently asked questions

The #1 app to sell digital products on Shopify. Sell your first digital download in just 3 steps! Free plan available. 24*& support. It's a digital products tool for ecommerce stores.