OngoingAI

ECF usage & market intelligence

Shopify rating

4.9 ★

43 reviews

What merchants actually report
4.83average· 40 reviews analyzed· 40 with written feedback
93% 5★5% ≤3★

40% of attributable reviewers are United States merchants. 20% had used the app for a year or more when they reviewed.

The developer replies to 18% of reviews overall and 100% of critical ones.

Rating · last 90d

—

Recent direction

Replies to reviews

18%

Developer response rate

Replies to critical

100%

On 3★ and below

Long-term reviewers

20%

Using 1yr+ at review

Top merchant markets

United States 40%Canada 13%Australia 10%United Kingdom 10%Latvia 5%

Tenure when reviewed

under a day 23%days 33%months 25%a year or more 20%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free trial available
Basic$4.99/month

7-day free trial

  • • Form Submission Limit 1000/mo
  • • Multiple To and BCC
  • • Different type of Fields
  • • File Upload upto 5 MB
  • • MailChimp/Klaviyo Google V2 Captch
Premium$9.99/month

7-day free trial

  • • All Included of Basic Plan
  • • Unlimited Form Submission
  • • Export Form Submission
  • • Custom Email Template of Receiver
  • • Thank you email for User
Advanced$12.99/month

7-day free trial

  • • All included of Premium Plan
  • • Custom JS function before & after Submit
  • • Webhook Send Data to Third-party URL
  • • Integration with Google Sheet
  • • Email soft limit 500/day.
What does ECF do?

Create custom forms with our Custom Contact Form Builder app. Generate user-friendly forms on your online store with fully responsive.

  • Short Code/Plain HTML based custom forms like Contact, Testimonial, Conditional.
  • Drag & Drop Fields, File Upload, Conditional Fields & Emails. Auto Response
  • Google reCAPTCHA Mailchimp, Klaviyo form integration with form.

Features

FormsContactsCustomFeedbackFile uploadMulti-stepNewslettersPricing quotesRegistrationsSurveysDrag-and-drop editorCustom fieldsCustom CSSCustom JavaScriptEmbedded formsEmail templatesConditional logicEmail responsesDashboardForm limitsHistoryCAPTCHAProduct feedbackEmailData export
Review history
Daily review count on the Shopify App Store
43+3 · 26d~0.1/day· Rating steady at 4.9★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Surveys#37 on Aug 15 → #43 on Sep 5 · 22 observed days#43▼6
  • Forms#45 on Aug 15 → #49 on Sep 5 · 22 observed days#49▼4

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Forms on the App Store
Rank by reviews
#19 of 154
Review percentile
88th
Rating percentile
77th
On the App Store
6.5 yrs
Works with
Integrations listed for ECF: Contact Form Builder
Google ReCaptchaGoogle SheetsKlaviyoMailchimp
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Frequently asked questions

Create custom forms with our Custom Contact Form Builder app. Generate user-friendly forms on your online store with fully responsive. It's a forms tool for ecommerce stores.