OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Shopify rating
4.6 ★
82 reviews
What merchants actually report
4.71average· 79 reviews analyzed· 68 with written feedback
85% 5★8% ≤3★

98% of attributable reviewers are Germany merchants. 30% had used the app for a year or more when they reviewed.

The developer replies to 18% of reviews overall and 67% of critical ones.

Recent sentiment holds steady at 4.67, in line with the 4.71 lifetime average.

Rating · last 90d
4.67
Recent direction
Replies to reviews
18%
Developer response rate
Replies to critical
67%
On 3★ and below
Long-term reviewers
30%
Using 1yr+ at review
Top merchant markets
Germany 98%Austria 1%Cyprus 1%
Tenure when reviewed
under a day 1%days 19%months 49%a year or more 30%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
Free
Free
  • • Public Return-Portal
  • • Public Withdrawal-Portal
STARTER
$19/month
  • • Full functionality.
  • • Für all Shopify (Basic to Plus) Tarifs
Shopify Basic
$39/month
  • • Full functionality.
  • • Without additional inApp fees.
  • • For Shopify Basic Stores
Shopify Grow
$59/month
  • • Full functionality.
  • • Without additional inApp fees.
  • • For Shopify Grow Stores
What does Returns & EU Withdrawal‑Button do?

Manage deine Retouren in Shopify like a Pro. Nahtlos in Shopify integriert. 100% zufriedene Händler. Retourenportal, Statistik und Vieles mehr.

  • Custom rules for returns, deadlines, and approvals
  • EU Withdrawal-Button workflow for requirements from June 19, 2026
  • User management for your team without Shopify admin access
  • Automatic return labels (DHL, DPD, GLS, Internetmarke) + return slip
  • Portal & withdrawal-form in your corporate design on your shop domain

Features

Returns and exchangesAutomated refundsManual refundsExchangesReplacementsQR codesStore creditAutomated approvalsReturn portalCustom policiesNon-returnable itemsReturn windowsReturn reasonsMulti-languageShipping labelsReturn trackingEmail notificationsCustom brandingRefund managementStock updatesCustomer blocklistsAnalyticsOrder editingRefundsReturnsDraft ordersShipping feesCustom rulesTagging
Review history
Daily review count on the Shopify App Store
82+6 · 30d~0.2/day· Rating 4.7★ → 4.6★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Order editing
    #11▼2
  • Returns and exchanges
    #19▼1

Tracked daily · last 30 days · as of 2026-09-25

Catalog position
Within Returns and exchanges on the App Store
Rank by reviews
#15 of 183
Review percentile
92th
Rating percentile
61th
On the App Store
5.1 yrs
Works with
Integrations listed for Returns & EU Withdrawal‑Button
Shopify FlowShopify Admin
Apps similar to Returns & EU Withdrawal‑Button
The App Store's own "more apps like this" for Returns & EU Withdrawal‑Button
Reviso: Order editing & Upsell
5.0(1)

Free

RefundMath

Free trial available

Easy Cancel Order
5.0(1)

Free trial available

Frequently asked questions

Manage deine Retouren in Shopify like a Pro. Nahtlos in Shopify integriert. 100% zufriedene Händler. Retourenportal, Statistik und Vieles mehr. It's a returns and exchanges tool for ecommerce stores.