OngoingAI

Digital Downloads usage & market intelligence

Shopify rating

4.8 ★

179 reviews

What merchants actually report
4.88average· 168 reviews analyzed· 118 with written feedback
93% 5★2% ≤3★

43% of attributable reviewers are United States merchants. 38% had used the app for a year or more when they reviewed.

The developer replies to 44% of reviews overall and 25% of critical ones.

Recent reviewers rate Digital Downloads 4.79, below its 4.88 lifetime average.

Rating · last 90d

4.79

Recent direction

Replies to reviews

44%

Developer response rate

Replies to critical

25%

On 3★ and below

Long-term reviewers

38%

Using 1yr+ at review

Top merchant markets

United States 43%United Kingdom 16%Canada 6%Australia 5%Germany 4%

Tenure when reviewed

under a day 7%days 20%months 36%a year or more 38%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
Free to installFree
  • • 1GB storage inc, unlock 5GB for $9/mo
  • • Unlimited download bandwidth
  • • Specialized for beginners & large stores
  • • Your store domain name for download URLs
  • • High-speed downloads
Basic$19/month

14-day free trial · or $190/year and save 17%

  • • 50GB storage
  • • Unlimited download bandwidth
  • • Thank You & Order Status page downloads
  • • PDF Stamping & Watermark to protect PDFs
  • • Update files & notify customers
Growth$29/month

14-day free trial · or $290/year and save 17%

  • • 100GB storage
  • • Unlimited download bandwidth
  • • Customize email templates & email button
  • • Block fraud-detected order downloads
  • • Integrate own S3 storage server
Premium$39/month

14-day free trial · or $390/year and save 17%

  • • 1TB storage (more available on request)
  • • Unlimited download bandwidth
  • • Unlimited products & orders
  • • Customer account downloads: New & Legacy
  • • Integrate your own sender email
What does Digital Downloads do?

Built by Shopify experts, we provide the best solution to protecting your digital files from fraud. Easily sell digital products on Shopify in a few clicks.

  • Sell any digital product: PDFs, eBooks, JPEGs, ZIPs, MP3s, and more
  • Unlimited bandwidth, products, and orders - no file size limits or overage fees
  • Deliver downloads via checkout, email, customer accounts, and download pages
  • Track emails and downloads to confirm customers received their files
  • Set download limits, stream video/audio/PDF, bulk import via CSV, add PDF stamps

Features

Digital productsAudioCoursesDigital artEbooksGamesPDFsSoftwareVideosCustomEmail deliveryBulk uploadCustom download pagesThank you pageDownload limitsStreamingUnlimited downloadsAnalyticsSMTPExternally hostedCustom linksAmazon S3 storageFile encryptionIP restrictionsWatermarksFile hostingDigital goods and services - Other
Review history
Daily review count on the Shopify App Store
179+19 · 26d~0.7/day· Rating steady at 4.8★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Digital goods and services - Other#2 on Aug 15 → #2 on Sep 5 · 22 observed days#2
  • Digital products#5 on Aug 15 → #5 on Sep 5 · 22 observed days#5

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Digital products on the App Store
Rank by reviews
#11 of 92
Review percentile
89th
Rating percentile
68th
On the App Store
6 yrs
Works with
Integrations listed for Digital Downloads ‑ Fileflare
Customer accountsShopify AdminAfterSellDigital DownloadsFlits Customer AccountsFroonzeTranslate & AdaptZendra
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Frequently asked questions

Built by Shopify experts, we provide the best solution to protecting your digital files from fraud. Easily sell digital products on Shopify in a few clicks. It's a digital products tool for ecommerce stores.