OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Shopify rating
4.8 ★
186 reviews
What merchants actually report
4.88average· 176 reviews analyzed· 120 with written feedback
93% 5★2% ≤3★

42% of attributable reviewers are United States merchants. 38% had used the app for a year or more when they reviewed.

The developer replies to 42% of reviews overall and 25% of critical ones.

Recent sentiment holds steady at 4.88, in line with the 4.88 lifetime average.

Rating · last 90d
4.88
Recent direction
Replies to reviews
42%
Developer response rate
Replies to critical
25%
On 3★ and below
Long-term reviewers
38%
Using 1yr+ at review
Top merchant markets
United States 42%United Kingdom 15%Canada 6%Australia 5%Germany 5%
Tenure when reviewed
under a day 7%days 20%months 35%a year or more 38%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
Free to install
Free
  • • 1GB storage inc, unlock 5GB for $9/mo
  • • Unlimited download bandwidth
  • • Specialized for beginners & large stores
  • • Your store domain name for download URLs
  • • High-speed downloads
Basic
$19/month
14-day free trial · or $190/year and save 17%
  • • 50GB storage
  • • Unlimited download bandwidth
  • • Thank You & Order Status page downloads
  • • PDF Stamping & Watermark to protect PDFs
  • • Update files & notify customers
Growth
$29/month
14-day free trial · or $290/year and save 17%
  • • 100GB storage
  • • Unlimited download bandwidth
  • • Customize email templates & email button
  • • Block fraud-detected order downloads
  • • Integrate own S3 storage server
Premium
$39/month
14-day free trial · or $390/year and save 17%
  • • 1TB storage (more available on request)
  • • Unlimited download bandwidth
  • • Unlimited products & orders
  • • Customer account downloads: New & Legacy
  • • Integrate your own sender email
What does Digital Downloads do?

Built by Shopify experts, we provide the best solution to protecting your digital files from fraud. Easily sell digital products on Shopify in a few clicks.

  • Sell PDFs, eBooks, videos, music, ZIPs, and other digital products
  • Deliver any file size with unlimited bandwidth and no overage fees
  • Send downloads through checkout, email, customer accounts, or your storefront
  • Attach files or links to products, variants, and individual orders
  • Schedule releases, track access, stream media, and dynamically stamp PDFs

Features

Digital productsAudioCoursesDigital artEbooksGamesPDFsSoftwareVideosCustomEmail deliveryBulk uploadCustom download pagesThank you pageDownload limitsStreamingUnlimited downloadsAnalyticsSMTPExternally hostedCustom linksAmazon S3 storageFile encryptionIP restrictionsPassword protectionWatermarksFile hostingDigital goods and services - Other
Review history
Daily review count on the Shopify App Store
186+20 · 30d~0.7/day· Rating steady at 4.8★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Digital goods and services - Other
    #2
  • Digital products
    #5▲1

Tracked daily · last 30 days · as of 2026-09-24

Catalog position
Within Digital products on the App Store
Rank by reviews
#11 of 98
Review percentile
90th
Rating percentile
67th
On the App Store
6.1 yrs
Works with
Integrations listed for Digital Downloads ‑ Fileflare
Customer accountsShopify AdminAfterSellDigital DownloadsFlits Customer AccountsFroonzeTranslate & AdaptZendra
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Frequently asked questions

Built by Shopify experts, we provide the best solution to protecting your digital files from fraud. Easily sell digital products on Shopify in a few clicks. It's a digital products tool for ecommerce stores.