OngoingAI

Dialog usage & market intelligence

Shopify rating

5.0 ★

35 reviews

What merchants actually report
5.00average· 35 reviews analyzed· 34 with written feedback
100% 5★0% ≤3★

80% of attributable reviewers are France merchants.

The developer rarely replies to reviews publicly.

Recent sentiment holds steady at 5.00, in line with the 5.00 lifetime average.

Rating · last 90d

5.00

Recent direction

Replies to reviews

0%

Developer response rate

Replies to critical

On 3★ and below

Long-term reviewers

0%

Using 1yr+ at review

Top merchant markets

France 80%Spain 9%United States 9%Canada 3%

Tenure when reviewed

under a day 3%days 26%months 71%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
StarterFree
  • 200 free conversations every month
  • Basic AI model
  • Access to history of all conversations
  • 2 uploaded documents to improve answers
Starter$249/month

14-day free trial

  • Up to 25,000 monthly unique visitors
  • Advanced AI model
  • Custom logo
  • Custom assistant wording
  • Unlimited documents to improve AI
Standard$399/month

14-day free trial

  • Up to 50,000 monthly unique visitors
  • Advanced AI model
  • Custom logo
  • Custom assistant wording
  • Unlimited documents to improve AI
Scale$799/month

14-day free trial

  • Up to 100,000 monthly unique visitors
  • Advanced AI model
  • Custom logo
  • Custom assistant wording
  • Unlimited documents to improve AI
What does Dialog do?

Dialog AI is a ChatGPT-powered AI agent and AI Sales Assistant inspired by Rufus. It qualifies shoppers, recommends products, and boosts ecommerce conversions

  • Real-time Answers : AI agent gives instant help anywhere on your site.
  • Dynamic FAQs : Your agent auto-builds FAQs from real customer questions.
  • Smart Recommendations: Suggests products like Rufus based on customer answers.
  • Personalized Support : AI agent guides shoppers like an in-store advisor.
  • Interaction Insights : See what shoppers ask your ChatGPT-powered agent.

Features

Search and navigation - OtherChatAI chatbotsLive chatMulti-languageCustomer insightsFAQsGreetingsProduct recommendationsCross-sellUpsellColor and fontEmojis and stickersWelcome messagesChat buttonsAgent avatar
Review history
Daily review count on the Shopify App Store
35±0 · 27d· Rating steady at 5.0
Aug 10Sep 5

Daily tracking from Aug 10, 2026 through today · 26 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Search and navigation - Other#5 on Aug 15 → #10 on Sep 5 · 22 observed days#105
  • Chat#56 on Aug 15 → #71 on Sep 5 · 22 observed days#7115

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Search and navigation - Other on the App Store
Rank by reviews
#4 of 50
Review percentile
94th
Rating percentile
100th
On the App Store
2.4 yrs
Works with
Integrations listed for Dialog ‑ AI Personal Shopper
CheckoutClaude AIKlaviyoMistral AIOpenAI

Frequently asked questions

Dialog AI is a ChatGPT-powered AI agent and AI Sales Assistant inspired by Rufus. It qualifies shoppers, recommends products, and boosts ecommerce conversions It's a search and navigation - other tool for ecommerce stores.