OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Shopify rating
5.0 ★
36 reviews
What merchants actually report
5.00average· 36 reviews analyzed· 35 with written feedback
100% 5★0% ≤3★

78% of attributable reviewers are France merchants.

The developer rarely replies to reviews publicly.

Recent sentiment holds steady at 5.00, in line with the 5.00 lifetime average.

Rating · last 90d
5.00
Recent direction
Replies to reviews
0%
Developer response rate
Replies to critical
—
On 3★ and below
Long-term reviewers
0%
Using 1yr+ at review
Top merchant markets
France 78%Spain 11%United States 8%Canada 3%
Tenure when reviewed
under a day 6%days 25%months 69%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
Starter
Free
  • • 200 free conversations every month
  • • Basic AI model
  • • Access to history of all conversations
  • • 2 uploaded documents to improve answers
Starter
$249/month
14-day free trial
  • • Up to 25,000 monthly unique visitors
  • • Advanced AI model
  • • Custom logo
  • • Custom assistant wording
  • • Unlimited documents to improve AI
Standard
$399/month
14-day free trial
  • • Up to 50,000 monthly unique visitors
  • • Advanced AI model
  • • Custom logo
  • • Custom assistant wording
  • • Unlimited documents to improve AI
Scale
$799/month
14-day free trial
  • • Up to 100,000 monthly unique visitors
  • • Advanced AI model
  • • Custom logo
  • • Custom assistant wording
  • • Unlimited documents to improve AI
What does Dialog do?

Dialog AI is a ChatGPT-powered AI agent and AI Sales Assistant inspired by Rufus. It qualifies shoppers, recommends products, and boosts ecommerce conversions

  • Real-time Answers : AI agent gives instant help anywhere on your site.
  • Dynamic FAQs : Your agent auto-builds FAQs from real customer questions.
  • Smart Recommendations: Suggests products like Rufus based on customer answers.
  • Personalized Support : AI agent guides shoppers like an in-store advisor.
  • Interaction Insights : See what shoppers ask your ChatGPT-powered agent.

Features

Search and navigation - OtherChatAI chatbotsLive chatMulti-languageCustomer insightsFAQsGreetingsProduct recommendationsCross-sellUpsellColor and fontEmojis and stickersWelcome messagesChat buttonsAgent avatar
Review history
Daily review count on the Shopify App Store
36+1 · 30d· Rating steady at 5.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Search and navigation - Other
    #8▼2
  • Chat
    #50▲1

Tracked daily · last 30 days · as of 2026-09-24

Catalog position
Within Search and navigation - Other on the App Store
Rank by reviews
#2 of 53
Review percentile
98th
Rating percentile
100th
On the App Store
2.4 yrs
Works with
Integrations listed for Dialog ‑ AI Shopping Assistant
CheckoutClaude AIKlaviyoMistral AIOpenAI

Frequently asked questions

Dialog AI is a ChatGPT-powered AI agent and AI Sales Assistant inspired by Rufus. It qualifies shoppers, recommends products, and boosts ecommerce conversions It's a search and navigation - other tool for ecommerce stores.