Dialog ‑ AI Personal Shopper

Shopify chat app by Dialog·Rufus-style AI shopping agent that recreates in-store experience to lift conversions.

Snapshot

5.00(32 reviews)#72of 812 inChat

Ongoing.AI tracks Dialog ‑ AI Personal Shopper daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesChat

Rating

5.00

32 reviews

Pricing

From $249/mo

freemium

Built for Shopify

No

Years live

2

launched Apr 19, 2024

Last updated

Jun 30, 2026

Shopify listing

Category rank over time

Where Dialog ‑ AI Personal Shopper sits day-by-day in Chat.

Position across the Chat page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Chat leaderboard →

#38#46#54#61#69May 28May 31Jun 4Jun 7Jun 11Dialog ‑ AI Personal Shopper · #67Robo Call Pakistan · #66Watix ‑ WhatsApp Order Alerts · #68
Best position observed: #43. Dialog ‑ AI Personal Shopper slipped 23 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Catalog position

Where Dialog ‑ AI Personal Shopper sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#72

of 812 active apps

Review count percentile

91th

vs category siblings

Rating percentile

70th

vs category siblings

Years on App Store

2

since 2024

Listing change cadence

What Dialog ‑ AI Personal Shopper has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+18shopify_lastmod: 2026-06-09 → 2026-06-10shopify_lastmod: 2026-06-10 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-15shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-20shopify_lastmod: 2026-06-20 → 2026-06-24shopify_lastmod: 2026-06-24 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-27shopify_lastmod: 2026-06-27 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30Jun 10, 26Jun 20, 26Jul 1, 26

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-27 → 2026-06-29

Shopify Lastmod · Jun 28

2026-06-26 → 2026-06-27

PricingIdentity & listingCadence

Reviews

What merchants are saying

5.00(32 reviews)
  • 100%positive32
  • 0%neutral0
  • 0%negative0

Top themes

    What merchants praise

    “Dialog has been a great addition to our product pages. We've rolled it out across our full catalog and it's made a real difference to the on-page customer experience. Shoppers can get answers instantly without having to reach out to support. The bonus is being able to see what questions customers are actually asking, which gives us useful insight into where our product content might have gaps. Easy to recommend.”
    Odacité · 5★ · 2026-05-14

    Plans

    Dialog ‑ AI Personal Shopper pricing tiers.

    Starter

    Free

    • 200 free conversations every month
    • Basic AI model
    • Access to history of all conversations
    • 2 uploaded documents to improve answers

    Starter

    $249/month

    • Up to 25,000 monthly unique visitors
    • Advanced AI model
    • Custom logo
    • Custom assistant wording
    • Unlimited documents to improve AI

    Standard

    $399/month

    • Up to 50,000 monthly unique visitors
    • Advanced AI model
    • Custom logo
    • Custom assistant wording
    • Unlimited documents to improve AI

    Scale

    $799/month

    • Up to 100,000 monthly unique visitors
    • Advanced AI model
    • Custom logo
    • Custom assistant wording
    • Unlimited documents to improve AI

    Capabilities

    What Dialog can do.

    The 14 capabilities Dialog lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Real-time messaging

    4
    • AI chatbots
    • Live chat
    • Multi-language
    • Customer insights

    Automated responses

    5
    • FAQs
    • Greetings
    • Product recommendations
    • Cross-sell
    • Upsell

    Customization

    5
    • Color and font
    • Emojis and stickers
    • Welcome messages
    • Chat buttons
    • Agent avatar

    FAQ

    Dialog — frequently asked questions.

    What is Dialog on Shopify?
    Dialog, officially listed on the Shopify App Store as Dialog ‑ AI Personal Shopper, is a Shopify app in the Chat category. Dialog is a AI Shopping Agent that guides shoppers across your site. It qualifies needs, recommends the right products, and convinces like an in-store salesperson. Inspired by Rufus from Amazon, Dialog gives real-time answers, boosts confidence, reduces hesitation, and drives higher conversion and AOV for modern ecommerce brands. It averages 5.00 out of 5 across 32 merchant reviews on the Shopify App Store.
    How much does Dialog cost?
    Dialog offers a free plan and 3 paid plans starting at $249/month and going up to $799/month. The free plan includes 200 free conversations every month, Basic AI model, Access to history of all conversations, and 2 uploaded documents to improve answers. The paid plans unlock advanced features beyond what's available on the free tier.
    Is Dialog free?
    Yes — Dialog offers a free plan alongside paid options. The free plan includes 200 free conversations every month, Basic AI model, and Access to history of all conversations. Paid plans start at $249/month for advanced features.
    When was Dialog launched?
    Dialog launched on April 19, 2024 — over 2 years on the Shopify App Store. In that time it has gathered 32 merchant reviews.
    Is Dialog Built for Shopify?
    Dialog does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best Dialog alternatives?
    Merchants commonly compare Dialog with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Alternatives

    Apps merchants pick instead.

    Shopify

    Shopify Inbox

    4.70★5,421

    Known for: missing-features

    Chatty AI Sales Agent - For live chat & helpdesk

    Chatty AI Chatbot & Live Chat

    4.90★1,804

    Known for: bug

    TIDIO LLC

    Tidio ‑ Live Chat & AI Chatbot

    4.70★1,273

    Known for: customer-support

    Pushdaddy

    Pushdaddy Many Chat ,Cloud API

    4.30★981

    Known for: customer-support

    Browse more inAll Chat apps

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running Dialog ‑ AI Personal Shopper.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Request access Get alerts on Dialog ‑ AI Personal Shopper

    Prefer the source? View Dialog ‑ AI Personal Shopper on the Shopify App Store ↗